Optimum outages and service status in Torrington, Connecticut

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Full Outage Map

Optimum generated 1 outage signal in the last 24 hours around Torrington, including 1 direct report.
The most common problems reported in this area mention E-mail and Internet.
The most recent signal from this area was received Apr 14, 1:17 PM EDT.

E-mail (60%)
Internet (40%)

The latest reports from users having issues in Torrington come from postal codes 06790 .

Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.

Problems in the last 24 hours in Torrington, Connecticut

The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Torrington, Connecticut and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Torrington	Baseline
Apr 14, 9:20 AM EDT	0	0	0
Apr 14, 9:40 AM EDT	0	0	0
Apr 14, 10:00 AM EDT	0	0	0
Apr 14, 10:20 AM EDT	0	0	0
Apr 14, 10:40 AM EDT	0	0	0
Apr 14, 11:00 AM EDT	0	0	0
Apr 14, 11:20 AM EDT	0	0	0
Apr 14, 11:40 AM EDT	0	0	0
Apr 14, 12:00 PM EDT	0	0	0
Apr 14, 12:20 PM EDT	0	0	0
Apr 14, 12:40 PM EDT	0	0	0
Apr 14, 1:00 PM EDT	0	0	0
Apr 14, 1:20 PM EDT	0	0	0
Apr 14, 1:40 PM EDT	0	0	0
Apr 14, 2:00 PM EDT	0	0	0
Apr 14, 2:20 PM EDT	0	0	0
Apr 14, 2:40 PM EDT	0	0	0
Apr 14, 3:00 PM EDT	0	0	0
Apr 14, 3:20 PM EDT	0	0	0
Apr 14, 3:40 PM EDT	0	0	0
Apr 14, 4:00 PM EDT	0	0	0
Apr 14, 4:20 PM EDT	0	0	0
Apr 14, 4:40 PM EDT	0	0	0
Apr 14, 5:00 PM EDT	0	0	0
Apr 14, 5:20 PM EDT	0	0	0
Apr 14, 5:40 PM EDT	0	0	0
Apr 14, 6:00 PM EDT	0	0	0
Apr 14, 6:20 PM EDT	0	0	0
Apr 14, 6:40 PM EDT	0	0	0
Apr 14, 7:00 PM EDT	0	0	0
Apr 14, 7:20 PM EDT	0	0	0
Apr 14, 7:40 PM EDT	0	0	0
Apr 14, 8:00 PM EDT	0	0	0
Apr 14, 8:20 PM EDT	0	0	0
Apr 14, 8:40 PM EDT	0	0	0
Apr 14, 9:00 PM EDT	0	0	0
Apr 14, 9:20 PM EDT	0	0	0
Apr 14, 9:40 PM EDT	0	0	0
Apr 14, 10:00 PM EDT	0	0	0
Apr 14, 10:20 PM EDT	0	0	0
Apr 14, 10:40 PM EDT	0	0	0
Apr 14, 11:00 PM EDT	0	0	0
Apr 14, 11:20 PM EDT	0	0	0
Apr 14, 11:40 PM EDT	0	0	0
Apr 15, 12:00 AM EDT	0	0	0
Apr 15, 12:20 AM EDT	0	0	0
Apr 15, 12:40 AM EDT	0	0	0
Apr 15, 1:00 AM EDT	0	0	0
Apr 15, 1:20 AM EDT	0	0	0
Apr 15, 1:40 AM EDT	0	0	0
Apr 15, 2:00 AM EDT	0	0	0
Apr 15, 2:20 AM EDT	0	0	0
Apr 15, 2:40 AM EDT	0	0	0
Apr 15, 3:00 AM EDT	0	0	0
Apr 15, 3:20 AM EDT	0	0	0
Apr 15, 3:40 AM EDT	0	0	0
Apr 15, 4:00 AM EDT	0	0	0
Apr 15, 4:20 AM EDT	0	0	0
Apr 15, 4:40 AM EDT	0	0	0
Apr 15, 5:00 AM EDT	0	0	0
Apr 15, 5:20 AM EDT	0	0	0
Apr 15, 5:40 AM EDT	0	0	0
Apr 15, 6:00 AM EDT	0	0	0
Apr 15, 6:20 AM EDT	0	0	0
Apr 15, 6:40 AM EDT	0	0	0
Apr 15, 7:00 AM EDT	0	0	0
Apr 15, 7:20 AM EDT	0	0	0
Apr 15, 7:40 AM EDT	0	0	0
Apr 15, 8:00 AM EDT	0	0	0
Apr 15, 8:20 AM EDT	0	0	0
Apr 15, 8:40 AM EDT	0	0	0
Apr 15, 9:00 AM EDT	0	0	0
Apr 15, 9:20 AM EDT	0	0	0

At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Torrington, Connecticut

The most recent Optimum outage reports came from the following cities: Torrington.

City	Problem Type	Report Time
Torrington	E-mail	20 hours ago
Torrington	E-mail	1 day ago
Torrington	Internet	2 days ago
Torrington	E-mail	5 days ago
Torrington	E-mail	5 days ago
Torrington	E-mail	5 days ago

Community Discussion

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Optimum Issues Reports Near Torrington, Connecticut

Latest outage, problems and issue reports in Torrington and nearby locations:

Bob Killackey (@RFKillackey) reported 2 minutes ago from Torrington, Connecticut
@optimum @OptimumHelp Part 6: Going onto Day 6 -no internet, no answers, no clue. I get back on the Optimum customer “Ferris Wheel”, I actually called (5th call) and the overseas Optimum customer service rep tried to run me thru “unplug your modem” routine..Help Hoerle Blvd!!!
Dillon H. (@mittensfat) reported 6 minutes ago from Torrington, Connecticut
@OptimumHelp I dm’d you because service is out in my area and need it back considering I have no cell phone service or anything in my area!
Bob Killackey (@RFKillackey) reported 14 minutes ago from Torrington, Connecticut
@optimum @OptimumHelp Part 2: Called helpline, told we will send a tech Friday (3 Days later - Wow). Friday 3pm Tech arrives checks external box - tells us no internet signal. He says will call Emergency Crew & Fix w/in 24 hrs. Didn’t happen. Sub-optimum performance. Help...
Bob Killackey (@RFKillackey) reported 18 minutes ago from Torrington, Connecticut
@optimum @OptimumHelp Part 9: Strongly recommend you stop the customer service recording of “this call may be recorded for quality assurance (QA) reasons” - the concept of QA is confusingly Inconsistent with my Optimum experiences & triggers my limbic response. Sub-Optimum. 👎🇺🇸
Bob Killackey (@RFKillackey) reported 20 minutes ago from Torrington, Connecticut
@optimum @OptimumHelp Part3: Saturday (Day 4 of no Optimum internet & counting) No promised Emergency Crew comes, not fixed. Sat. 8:30am wife calls helpline speaks with Shenika E. tells us there is no outage & Optimum tech fixed it??? Sub-optimum performance. Help Hoerle Blvd!
𝙺.🦇 (@wtfkayla___) reported 36 minutes ago from Torrington, Connecticut
@mallory_boender we got optimum. it’s $120 a month for cable and wifi. and is really quick. we had frontier and it was cheap but SUCKED. so slow
Bob Killackey (@RFKillackey) reported 40 minutes ago from Torrington, Connecticut
@optimum @OptimumHelp Part 7: Optimum Rep tells me she will request a Tech will come on Monday (this will be second tech - no fix). So I have to wait for Day 6 of no internet to have a second Optimum tech come 2 days from now. “Squeaky wheel doesn’t get the oil” with Sub-optimum.
Bob Killackey (@RFKillackey) reported 41 minutes ago from Torrington, Connecticut
@optimum @OptimumHelp Part 4: Saturday Morning had to cancel an education module with 15 students for extra help (I have no internet, WiFi), had to cancel. 11am Son Tommy calls helpline (what the hell?), speaks with Kelly Case no. DSTX00128672305. Help!
Bob Killackey (@RFKillackey) reported 48 minutes ago from Torrington, Connecticut
@optimum @OptimumHelp Part 5: Sat. Day 5: (no internet), Optimum Kelly says “someone” will call by close of business telling us when the “Emergency Crew” is coming.... You will never guess ...no call by 7pm. Sub-optimum performance. Help on Hoerle Blvd. 👎

Optimum Issues Reports

Latest outage, problems and issue reports in social media:

Elijah (@ElijahWX98) reported 5 minutes ago
@optimum Are you guys gonna fix your Internet? My Internet has been running like dogshit for 5 days now.
/dev/matt (@mattyakel) reported 6 minutes ago
@optimum / @OptimumHelp what gives you raise my bill $5 a month, and we're on the second outage for the month so far. #PoorService
Laskinzero (@laskinzero) reported 6 minutes ago
@optimum your internet service is ****
Kenneth W (@kenneth1783) reported 7 minutes ago
OK @optimum — help me understand this. Chat (after logging in): “You must call to get a Port Code.” Call support: Refused to help and hung up. Store visit: Gave my phone number and got the Port Code email instantly. No ID check. No name verification. Make this make sense.
Dustin (BusySignal-KE2EFX) (@DustinFinn) reported 9 minutes ago
@OptimumHelp @optimum A Type-Length-Value (TLV) configuration element with an Object Identifier (OID) was received but not recognized by the modem. This is typically a minor compatibility issue between modem firmware and CMTS configuration — often harmless but can indicate a firmware mismatch.
Joey (@Degenerate0123) reported 12 minutes ago
Hey @optimum @OptimumHelp I need some help with my service
Joe Tattoo (@Tatt2Connection) reported 12 minutes ago
@OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.
Bo Warrior (@KennethHarman10) reported 13 minutes ago
@optimum I am so tired of you companies using these Indian people to answer your phones you can’t understand them all I wanted to do was cancel my service cause I can’t afford it anymore and it takes an act of congress to get it done I finally hung up cause I couldn’t understand
Not This (@NF48592167) reported 15 minutes ago
@optimum wow current commercial is an awful mess of AI slop. Definitely won't be buying your service if you care so little about it that you don't think it's worth hiring actors or artists to make a commercial for it.
NotAphd3 (@notaphd3) reported 19 minutes ago
@optimum Service is down