1. Home
  2. Companies
  3. Optimum
  4. Austin
Optimum

Optimum outages and service status in Austin, Texas

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Optimum generated 0 outage signals in the last 24 hours around Austin, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • The most recent signal from this area was received Apr 11, 1:37 PM EDT.
  • 60% Internet (60%)
  • 40% Wi-fi (40%)

The latest reports from users having issues in Austin come from postal codes 78748 , 78702 , 78759 , 78704 and 78752 .

Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.

Problems in the last 24 hours in Austin, Texas

The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Austin, Texas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Austin, Texas

The most recent Optimum outage reports came from the following cities: Austin.

CityProblem TypeReport Time
Austin Internet 4 days ago
Austin Wi-fi 5 days ago
Austin Internet 7 days ago
Austin Wi-fi 11 days ago
Austin Internet 27 days ago
Austin Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optimum Issues Reports Near Austin, Texas

Latest outage, problems and issue reports in Austin and nearby locations:

  • HQ_4
    Bushido Brown (@HQ_4) reported from Austin, Texas

    So, @ambermyself hasn’t had internet since Wednesday, yet y’all hit her with a follow up survey asking for her to discuss her “resolved issue.” Yet the issue isn’t resolved, as she still doesn’t have internet @OptimumHelp @optimum

  • 5onetwo
    Victor Truan (@5onetwo) reported from Austin, Texas

    Just putting this out there. If you live in an area where @Suddenlink or @optimum is your ISP, cancel now. Be prepared - agents will fake the “sir are you still there? I can’t hear you” bit and disconnect you. Had to call 3 times before someone auctioned my request. #optimum #ISP

Optimum Issues Reports

Latest outage, problems and issue reports in social media:

  • JerseyFriar
    Jersey Friar (@JerseyFriar) reported

    @optimum I want to thank you. Due to your inability to fix the outage for 4 days. I found that @verizon will save me over 60% when I switch next week so thank you for saving me $180 per month

  • richievvergara
    rich v (@richievvergara) reported

    @optimum @OptimumHelp why is my “Live TV” a whole minute behind while watching sports. I don’t understand why I’m paying for a service that is delayed even more so than streaming services. Makes zero sense

  • DustinFinn
    Dustin (BusySignal-KE2EFX) (@DustinFinn) reported

    @OptimumHelp @optimum A Type-Length-Value (TLV) configuration element with an Object Identifier (OID) was received but not recognized by the modem. This is typically a minor compatibility issue between modem firmware and CMTS configuration — often harmless but can indicate a firmware mismatch.

  • venusphoenix99
    Monkey D. Venus 🔜 BlerdCon ‘26 (@venusphoenix99) reported

    AI is literally ruining brand integrity. Soon as I see a commercial using AI, I automatically add that company to my “do not purchase from” list. I WISH I had better WiFi options in my area because @optimum’s latest commercial is COMPLETELY AI and I want to cancel my services.

  • Tatt2Connection
    Joe Tattoo (@Tatt2Connection) reported

    @OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.

  • ecr_socialmedia
    ecr.socialmedia (@ecr_socialmedia) reported

    .@optimum no longer has the @MLBNetwork, @MLB? Do you people think that customers are going to continue with your service at all now that we have to have 5+ paid steaming services for one sport?

  • orlandojr88
    Lando (@orlandojr88) reported

    @optimum yall a damn scam. No where does it say one time fee off 100 bucks. Putting stop payment to the right away.!

  • Tatt2Connection
    Joe Tattoo (@Tatt2Connection) reported

    @OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.

  • WillWagnerMusic
    Will Wagner 🟧 (@WillWagnerMusic) reported

    Crazy that @CBS doesn't work with @optimum. @OptimumHelp is there any plans to have a working login before next weekend's NCAA games?

  • DustinFinn
    Dustin (BusySignal-KE2EFX) (@DustinFinn) reported

    Dear @OptimumHelp @optimum This is not a good thing. 714000000 Hz 0.7 dBmV 32.5 dB Corrected 128,969,223 UnCorrected 10,416,162 Amount of symbols being force corrected is exhibition of an issue. Your tech was polite however you do not empower him to actually support this.