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Metro PCS

Metro PCS Outage Map

The map below depicts the most recent cities worldwide where Metro PCS users have reported problems and outages. If you are having an issue with Metro PCS, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Metro PCS users affected:

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Metro by T-Mobile is a prepaid wireless service in the United States. Metro PCS provides nationwide talk, text, and data depending on the plan services using GSM, HSPA, HSPA+ and 4G LTE networks.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Metro PCS Issues Reports

Latest outage, problems and issue reports in social media:

  • NLoveLewis80
    Keshia Lewis (@NLoveLewis80) reported

    @MetroByTMobile I have been a customer with metro for 16 years I have never gotten a free phone. And now I see you guys are giving phones and tablets for new customers. What about your loyal customers like me. I am asking for a free phone and tablet. @TMobile @MetroPCS

  • akirkland21
    Queen_Ares (@akirkland21) reported

    @MetroByTMobile I need help paying my bill

  • BRANDinBRANDing
    BRANDinBRANDing (@BRANDinBRANDing) reported

    @MetroByTMobile has gotten my last dollar for 3 phone lines & home internet TODAY!! Which cellphone carrier do YOU recommend for home internet and cellphone service???

  • DOGEesla
    Bear Fighting Cowboy (@DOGEesla) reported

    @MetroByTMobile @MetroPCS I ported into Metro less than 12 hrs ago & called customer care to move my device to a different one. 2 calls & 2 hours later I am still on the old device as they couldn’t figure this out & in return suspended my number & only way to get it back is pay

  • Blueeyes_018
    Valeria (@Blueeyes_018) reported

    @MetroByTMobile we pay ahead of time before the due date and we still get suspended services might as well switch to another carrier this is the second month it’s happened you guys need to fix this issue

  • RobertS87912974
    Robert Smith (@RobertS87912974) reported

    @MetroByTMobile CHECK YOUR CEO'S EMAIL FOR THE FORMAL DISPUTE. FIX THIS.#CUSTOMERSERVICEFAIL#METROBYTMOBILE

  • illadon6
    Don T (@illadon6) reported

    @MetroPCS has the worse customer service over the phone and disconnected my sevice improperly i need to speak to a supervisor in regards to this, i would never recommend

  • StormWarnWx
    Kaci H - (@StormWarnWx) reported

    @Nati_Sports I got MLB TV for free via @MetroByTMobile. Today watching the Reds here in Dayton. No blackout. Maybe down the line, idk. But today no blackout.

  • BRANDinBRANDing
    BRANDinBRANDing (@BRANDinBRANDing) reported

    @MetroByTMobile has gotten my last dollar for 3 phone lines & home internet TODAY!! Which cellphone carrier do YOU recommend for home internet and cellphone service???

  • danajmas
    DJM (@danajmas) reported

    @MetroByTMobile friend is locked out of phone and need customer service help asap

  • FrancisMpu
    Mo (@FrancisMpu) reported from Frontier Park, New York

    @MetroByTMobile how do I get my caller ID back on? Your DM is entirely too slow.

  • StormyStormsWX
    Donald Blondell (@StormyStormsWX) reported

    Come on, @MetroByTMobile, charged me for service after I cancelled it. Sure it's 15 dollars but come on. I want my money back!

  • ChrisHroom420
    Chris (@ChrisHroom420) reported

    Dear @boostmobile your service is trash and is obsolete at least with @MetroPCS which sucks too but at least when your service slows down it’s just slow but boost will have you unalived in the wilderness because they cut you all the way off. End your service with #boostmobile

  • jesshanginround
    Jess Hangin (@jesshanginround) reported

    Is there a reason that the @MetroByTMobile employees in Philly never answer for the customers calling their stores? I literally called every store in West and North Philly. Is this a store wide culture of employees not answering the phones? I want my damn bake set!

  • jesshanginround
    Jess Hangin (@jesshanginround) reported

    Is there a reason that the @MetroByTMobile employees in Philly never answer for the customers calling their stores? I literally called every store in West and North Philly. Is this a store wide culture of employees not answering the phones? I want my damn bake set!

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