Frontier outages and service status in Moreno Valley, California
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- Frontier generated 0 outage signals in the last 24 hours around Moreno Valley, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Frontier Communications Corporation is a telecommunications company in the US and the fourth largest provider of digital subscriber line. In addition to local and long-distance telephone service, Frontier offers broadband Internet, digital television, and technical support to residential and business customers.
Problems in the last 24 hours in Moreno Valley, California
The chart below shows the number of Frontier reports we have received in the last 24 hours from users in Moreno Valley, California and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Frontier. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Moreno Valley, California
The most recent Frontier outage reports came from the following cities: Riverside, and Moreno Valley.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 13 days ago |
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Internet | 14 days ago |
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Internet | 16 days ago |
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Internet | 27 days ago |
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Total Blackout | 1 month ago |
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Internet | 1 month ago |
Community Discussion
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Frontier Issues Reports Near Moreno Valley, California
Latest outage, problems and issue reports in Moreno Valley and nearby locations:
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jamie (@jme9t5) reported from Moreno Valley, California@nymelb86 @FrontierCorp They call it "rebooting the ONT". I call it: a pain in the ass. So I can just switch to spectrum TOMORROW and have service. 😁
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jamie (@jme9t5) reported from Moreno Valley, California@FrontierCorp See, the customer service is so poor that I can't even distinguish it from a bot 😂
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jamie (@jme9t5) reported from Moreno Valley, CaliforniaMeanwhile, I'm burning through data by complaining on Twitter about their customer service and emailing their "account manager" that only communicates via email. And @FrontierCorp isn't giving any reimbursement for my lost time of work or my wasted data.
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Christine (@PincheChristine) reported from Moreno Valley, CaliforniaBeen on the phone with Frontier for 2 freaking hours! Horrible @FrontierCorp
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Donna Marie Cavanaugh Milligan (@cdmarie) reported from Moreno Valley, California@FrontierCorp is committing fraud. My mother cancelled her service, they gave her a confirmation number, then kept the service on and is STILL charging her! This has been going on for months. DON’T USE FRONTIER! They gouge seniors!
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Jonathan the Friendly Yost (@Dr_Emperor) reported from Redlands, California@AskFrontier Nah. I cancelled a couple years ago because Frontier wouldn’t update my billing that I had for the previous 4 years+. Your sales people in my area have continue to ask questions after I tell them it’s a bad time.
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jamie (@jme9t5) reported from Moreno Valley, California@FrontierCorp I provided the information needed (order # and DOB). Your account manager has taken over an hour to do anything. Would be so much easier if they would just call me. My email signal is probably weak. Since I have no WiFi...
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Jonathan Yost (@Dr_Emperor) reported from Redlands, CaliforniaIn other shitty sales news, @AskFrontier “account managers” came as I was getting ready to head to the 🏥 for our last birthing class. I told him it was a bad time & he asked if I had Spectrum. Again I said it was a bad time & he asked if I was happy w them. 1/2
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Captain Spark (@sparky1732) reported from Moreno Valley, CaliforniaDamn anyone and everyone should avoid @FrontierCorp service at all costs, they are trash
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jamie (@jme9t5) reported from Moreno Valley, California@FrontierCorp Ok cool. So you just give up and send the classic "have a great day!" message. The bot didn't know what else to do so it just aborted to the "have a great day!" message. See class, this is why you don't do service with @FrontierCorp
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jamie (@jme9t5) reported from Moreno Valley, California@FrontierCorp And I'm a BRAND NEW customer that doesn't have their service yet 😅 So I'm basing my entire opinion about @FrontierCorp on your customer service. From what I've experienced during the 4 hours on the phone and 1 hour messaging your bots yesterday, my opinion isn't good.
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jamie (@jme9t5) reported from Moreno Valley, California@FrontierCorp Pro tip: It's not safe to ask for SSN via email. As I've said, the information I gave the "account manager" will be fine. I HIGHLY doubt this issue will be solved in a timely matter. The customer service I've received from @FrontierCorp so far has been absolutely unacceptable.
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Mrs B (@funkym0nky) reported from Moreno Valley, CaliforniaQuick to make sure we pay but can't keep service up all enough nor have cordial reps. @FrontierCorp
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jamie (@jme9t5) reported from Moreno Valley, California@FrontierCorp Of course. It would be WAY more effective to have phone calls for customer service. As you can see, your current practice is flawed. I've already requested, but yes please do!
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jamie (@jme9t5) reported from Moreno Valley, CaliforniaUpdate: after 4 hours on the phone and 1 hour spent messaging us @FrontierCorp didn't do anything 😂 When I asked for compensation for their mistake, they hung up. Excellent customer service 😂.
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Jonathan the Friendly Yost (@Dr_Emperor) reported from Redlands, CaliforniaEven after I told today’s @AskFrontier sales guy that it was a bad time because I had a fussy baby falling asleep on me, he continued to try to sell me. Read your audience, man.
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Jonathan the Friendly Yost (@Dr_Emperor) reported from Redlands, California@AskFrontier To clarify: one “bad time” was my wife & I packing up to go to the hospital to deliver our child and today’s was a baby trying to sleep on me. Neither seemed to faze your pushy salespeople. I am disinterested in ever doing business with Frontier again.
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jamie (@jme9t5) reported from Moreno Valley, CaliforniaSO NOW my technician from @FrontierCorp calls and says that he's running behind and wants me to reschedule. I said no since this appointment was supposed to be for Wednesday. The nerve of these people 😅. If he doesn't make it today I'll just cancel and go back to @GetSpectrum
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jamie (@jme9t5) reported from Moreno Valley, California@SherryW73377356 @FrontierCorp Yolanda is the same person I spoke to today. She was actually helpful and admitted that @FrontierCorp made a mistake. I will still be without service until Saturday, but she was at least decent enough to admit fault. I haven't even started my service yet and I already hate it.
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jamie (@jme9t5) reported from Moreno Valley, California@FrontierCorp Banks and other institutions also ask for the last 4 of your SSN to log into accounts. So you should clearly understand hesitation to give out the last 4 digits of my SSN via EMAIL You would know that if you didn't have incompetent people creating your customer service policies
Frontier Issues Reports
Latest outage, problems and issue reports in social media:
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***** (@EvilScrud) reported@AskFrontier my Internet has been out for days no. I keep trying to get a tech out but all I get is the runaround, this **** is ridiculous
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J (@jbartee) reportedHere's one of the scams from @FrontierCorp - Restocking fees for returning their router after disconnecting service. I had been a customer for 17 years before their monthly outage and support agents straight LYING to me about issues on their end. 10 days into the new cycle. You'll be lucky to get even the prorated services for this month.
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𝔸𝕔𝕖♠️🇳🇬☠️ 3 KINGS WILL RISE🇧🇫🇳🇪🇲🇱👑👑👑 (@JohnnyACE562) reported@FrontierCorp Yikes. Never mind. Got rescheduled THREE TIMES and it's like pulling teeth to get a technician out to install. Forget it. You don't want me as a customer. 😒
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Kyle Butler (@Kbutler2032Kyle) reported@AskFrontier It's interesting that you say that as it will not allow me send you a direct message. So I just got off of the line with your customer service and they had absolutely no answers for me at all
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KLF (@KLFLoridaa) reported@AskFrontier my internet is down and there is no customer service available
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LabbyDogFarm🐊 (@LabbyDogFarm) reported@springmac217 @FrontierCorp Same. The Chatbot is incredibly unhelpful and just keeps repeating that there's no outage. It finally stopped texting with me.
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Linda Leigh (@LindaLeigh2) reported@FrontierCorp how can I talk to a live customer service rep? Been on the chat box for 35 minutes
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Kelly Bazzle (@KellyBazzle) reported@AskFrontier is there an outage? I haven’t been able to access chat since 7am. Our WiFi is down and nothing is working.
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elizabeth Zepeda (@MZ94720) reported@FrontierCorp 3 days without internet and no real support—just an automated system with no updates. I’m paying for a service I’m not receiving
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Jhua (@huajh) reported@AskFrontier The customer service line takes forever to respond. My bill went from 39.99 to 44.99 then 59.99 then it is saying next month it is going to be 69.99. How is this ethical? I am a customer for 13 years…@AskFrontier