Comcast Xfinity outages and service status in Charlestown, Massachusetts
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Comcast Xfinity generated 1 outage signal in the last 24 hours around Charlestown, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Apr 15, 10:32 AM EDT.
- Internet (63%)
- Wi-fi (13%)
- TV (13%)
- E-mail (4%)
- Total Blackout (4%)
- Phone (4%)
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
Problems in the last 24 hours in Charlestown, Massachusetts
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Charlestown, Massachusetts and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 16: Problems at Comcast Xfinity
Comcast Xfinity is having issues since 04:20 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Charlestown, Massachusetts
The most recent Comcast Xfinity outage reports came from the following cities: Boston, Cambridge, Chelsea, Charlestown, Somerville, and Everett.
| City | Problem Type | Report Time |
|---|---|---|
 Boston
|
Total Blackout | 11 hours ago |
|
Cambridge
|
TV | 2 days ago |
|
Boston
|
Wi-fi | 15 days ago |
|
Boston
|
Internet | 15 days ago |
|
Boston
|
Internet | 16 days ago |
|
Cambridge
|
Internet | 16 days ago |
Nearby cities with recent reports
Community Discussion
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Comcast Xfinity Issues Reports Near Charlestown, Massachusetts
Latest outage, problems and issue reports in Charlestown and nearby locations:
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Griffin Garabedian (@garbo313) reported from Boston, Massachusetts@Xfinity I want to speak to your customer service without talking to a robot. If we can’t figure this out within the next few hours we will be having issues.
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Chris Dagdigian (@chris_dag) reported from Boston, Massachusetts@gabsmashh I struggled with the insane cost of business internet @ home office and finally justified the cost due to SLA — both Comcast biz and now vzw Fios biz have saved my *** by actually rolling trucks and techs to our spot within 1hour when we had outage
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WildWestDanTV🤠(Formerly MonkeyDKS) (@WildWestDanTV) reported from Boston, Massachusetts@MrLimeRunner You too??!? That sounds just like my 2:30 pm @comcast outage from my Monopoly area!!
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lisa robinson (@CallHerLis) reported from Boston, Massachusetts@Xfinity knew wtf they were doing. They don't offer REELZ in my package, so I tried to add the channel... Can't just add the channel. Go and subscribe to Reelz streaming. Just to get a big message saying my cable company doesn't allow them to stream Live On Patrol. Pt2S
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Dr Spydie Parker 🇭🇹 (@spydaman617) reported from Boston, MassachusettsWhen Sprint ***** up it's sir we'll take 25 dollars off the bill. When Xfinity ***** up it's ok we won't let that happen again. The shit happens again and again tho and the bill just gets higher
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Jonny (@jonnyboy823) reported from Chelsea, Massachusetts@comcastcares I have been a customer for barely 3 months and it’s been nothing short of a nightmare. Received a call in September from a rep to offer me the Xfinity flex. She convinced me everything was free for 1 year and I would not see any change to my bill. (1/2)
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#ShenequeProctor (@ShenequeProctor) reported from Boston, Massachusetts@walshcaitlin @comcastcares Mine again seems to be back up. Spotty, but up. I suspect we may be up and down all day. It does appear mostly fixed for me now though. Hoping you get similar results.
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Chris Tabb (@christabbshow) reported from Boston, Massachusetts@Xfinity Why would I buy signal extenders but rent the router from you? That's like buying a new radio for a rented car. Do I need to get another router from you for my upstairs?? Is that the way it works? Or do I have to have ethernet cables everywhere "the best wifi provider" ??
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Jacob Wake Up! ⏰ (@JacobWakeUp) reported from Boston, Massachusetts@stevesohcot @Xfinity @comcast The only useful call I have ever had with xfinity was when I called to cancel service. Took less than 15 min.
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Todo_lu (@todo_lu) reported from Boston, Massachusetts@Xfinity the worst customer service experience ! Top 5 worst companies 😑
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Swan (@sswan617) reported from Boston, MassachusettsCurrently thinking back to a few weeks ago when the guy with Comcast support asked me when someone would be home to help me bc I couldn’t screw something into the wall and I screamed “ITS ONLY ME!!!” and hung up on him. Things are going really great for me.
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Sleepy (@PresidentSleepy) reported from Boston, Massachusettsdamn you @comcast ... another wifi disruption .. ya really know how to ruin a night for over $200 a month
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Funky Fresh Radio (@funkyfresh1) reported from Boston, Massachusetts@Xfinity Why are some channels not working properly, like 28 bet like 799 We TV?... the like distorted
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Mike (@sullstice) reported from Boston, Massachusetts@NBCSCeltics @NBCSBoston get these stupid Ford and Xfinity ads off the court please 🙄
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Mindy Bartleson (@mindy_bartleson) reported from Boston, MassachusettsSoooo @Xfinity I’ve got general issues with you. But when I try to explain I work in QA and back end. And provide thoughts... Don’t ignore me then mansplain to me about macs- i haD to teach the “advanced support technician” about Macs and profiles. Then he lectured me? NOPE.
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kmc (@_ibekmc) reported from Boston, MassachusettsI say this from the bottom of my heart— **** @Xfinity
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I Pay For Good Serv (@Ipaygood) reported from Boston, Massachusetts@comcastcares He went 2 tmobile. Ur customer service agent over the phone accused the customer of being a fraud even though MELISSA told them she verified everything right in front of her. The customer was right in front of her. He gave her his entire wallet n they said it was flagged as fraud
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#ShenequeProctor (@ShenequeProctor) reported from Boston, Massachusetts@pplutohub @Xfinity @comcastcares @comcast Back up again. I suspect we may be up and down (or spotty) all day. It does appear mostly fixed for me now though. Wishing you a good day.
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Tim (@dontstoptimqzik) reported from Somerville, MassachusettsI mostly use the XFinity remote to yell “Cancel this show!”
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
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Pep (@RCPep321) reportedHooooooooooly ****. The Flyers are one win away from clinching a playoff spot. Win at home tomorrow and the roof of Xfinity might blow off. Finish the damn job boys! #LetsGoFlyers
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Queen W (@thepinkestlips) reportedNo. I was paying $200 for Xfinity. I pay $30 for internet and have Netflix, Hulu, prime.. less than $60 with internet included. Not tied to any contracts. Can cancel them at any time. So naw, I’m good
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Pete Simard (@SimardPete) reported@MrEwanMorrison We used to pay $150/month for cable and think nothing of it. at least now you can cancel whenever instead of being locked into a comcast contract.
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Luke Schumann (@lukeaschumann) reportedYou’ll watch a good commercial and then see it’s for something endlessly stupid like ******* xfinity
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Outlook Dan (@OutlookDan) reportedUnlock Unlimited Bandwidth with Ace Proxies! ✅ Multi-ISP Support (AT&T, Sprint, Comcast, etc.) ✅ SOCKS/HTTPS Proxies ✅ 10 Gbps Speeds ✅ User:Pass & IP Auth Get started today: @dankaminskypro1
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Anne Mattice (@AnneMattice59) reported@Starlink Not here. Comcast has a horrible reputation for service and monopolizes the internet
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Monday (@healthyisbanana) reportedCalling the IRS was more efficient than calling Comcast to cancel. One call to IRS and will be on third to Comcast.
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Robert Bryant (@mrhumbel) reportedI never owned or used apple device. I only use cricket and Verizon is cell service. I never used work ISP except at HCA I did no wrong on it when I did. Currently April 13th 811am 2026. I don't uses others cells or services. I never used sprint, T-Mobile, Nextel, Sling, Hotspots, Roku, Firestick, or comcast I never go to instagram away from home. I never had tick tock account
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Zack Baun Fan (@ZackBaunFan) reported@Verizon what’s the best way to cancel my service with you? I have more problems with Verizon than xfinity before switching. I regret the switch. I’ve had 2 techs come out to try and fix the issue, nothing has worked. I’ve given you the benefit of the doubt that **** goes wrong
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CRYBABY CANCER ♋️ (@__taafari) reportedXfinity stay trying to embarrass me at the worst time