Comcast Xfinity outages and service status in Boston, Massachusetts

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Comcast Xfinity generated 1 outage signal in the last 24 hours around Boston, including 1 direct report.
The most common problems reported in this area mention Internet, Wi-fi, and TV.
The most recent signal from this area was received Apr 15, 10:32 AM EDT.

Internet (67%)
Wi-fi (11%)
TV (11%)
E-mail (6%)
Total Blackout (6%)

The latest reports from users having issues in Boston come from postal codes 02293 , 02118 , 02128 , 02121 , 02131 , 02119 , 02114 and 02109 .

Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.

Problems in the last 24 hours in Boston, Massachusetts

The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Boston, Massachusetts and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Boston	Baseline
Apr 14, 11:00 PM EDT	0	0	0
Apr 14, 11:20 PM EDT	0	0	0
Apr 14, 11:40 PM EDT	0	0	0
Apr 15, 12:00 AM EDT	0	0	0
Apr 15, 12:20 AM EDT	0	0	0
Apr 15, 12:40 AM EDT	0	0	0
Apr 15, 1:00 AM EDT	0	0	0
Apr 15, 1:20 AM EDT	0	0	0
Apr 15, 1:40 AM EDT	0	0	0
Apr 15, 2:00 AM EDT	0	0	0
Apr 15, 2:20 AM EDT	0	0	0
Apr 15, 2:40 AM EDT	0	0	0
Apr 15, 3:00 AM EDT	0	0	0
Apr 15, 3:20 AM EDT	0	0	0
Apr 15, 3:40 AM EDT	0	0	0
Apr 15, 4:00 AM EDT	0	0	0
Apr 15, 4:20 AM EDT	0	0	0
Apr 15, 4:40 AM EDT	0	0	0
Apr 15, 5:00 AM EDT	0	0	0
Apr 15, 5:20 AM EDT	0	0	0
Apr 15, 5:40 AM EDT	0	0	0
Apr 15, 6:00 AM EDT	0	0	0
Apr 15, 6:20 AM EDT	0	0	0
Apr 15, 6:40 AM EDT	0	0	0
Apr 15, 7:00 AM EDT	0	0	0
Apr 15, 7:20 AM EDT	0	0	0
Apr 15, 7:40 AM EDT	0	0	0
Apr 15, 8:00 AM EDT	0	0	0
Apr 15, 8:20 AM EDT	0	0	0
Apr 15, 8:40 AM EDT	0	0	0
Apr 15, 9:00 AM EDT	0	0	0
Apr 15, 9:20 AM EDT	0	0	0
Apr 15, 9:40 AM EDT	0	0	0
Apr 15, 10:00 AM EDT	0	0	0
Apr 15, 10:20 AM EDT	0	0	0
Apr 15, 10:40 AM EDT	0	0	0
Apr 15, 11:00 AM EDT	0	0	0
Apr 15, 11:20 AM EDT	0	0	0
Apr 15, 11:40 AM EDT	0	0	0
Apr 15, 12:00 PM EDT	0	0	0
Apr 15, 12:20 PM EDT	0	0	0
Apr 15, 12:40 PM EDT	0	0	0
Apr 15, 1:00 PM EDT	0	0	0
Apr 15, 1:20 PM EDT	0	0	0
Apr 15, 1:40 PM EDT	0	0	0
Apr 15, 2:00 PM EDT	0	0	0
Apr 15, 2:20 PM EDT	0	0	0
Apr 15, 2:40 PM EDT	0	0	0
Apr 15, 3:00 PM EDT	0	0	0
Apr 15, 3:20 PM EDT	0	0	0
Apr 15, 3:40 PM EDT	0	0	0
Apr 15, 4:00 PM EDT	0	0	0
Apr 15, 4:20 PM EDT	0	0	0
Apr 15, 4:40 PM EDT	0	0	0
Apr 15, 5:00 PM EDT	0	0	0
Apr 15, 5:20 PM EDT	0	0	0
Apr 15, 5:40 PM EDT	0	0	0
Apr 15, 6:00 PM EDT	0	0	0
Apr 15, 6:20 PM EDT	0	0	0
Apr 15, 6:40 PM EDT	0	0	0
Apr 15, 7:00 PM EDT	0	0	0
Apr 15, 7:20 PM EDT	0	0	0
Apr 15, 7:40 PM EDT	0	0	0
Apr 15, 8:00 PM EDT	0	0	0
Apr 15, 8:20 PM EDT	0	0	0
Apr 15, 8:40 PM EDT	0	0	0
Apr 15, 9:00 PM EDT	0	0	0
Apr 15, 9:20 PM EDT	0	0	0
Apr 15, 9:40 PM EDT	0	0	0
Apr 15, 10:00 PM EDT	0	0	0
Apr 15, 10:20 PM EDT	0	0	0
Apr 15, 10:40 PM EDT	0	0	0
Apr 15, 11:00 PM EDT	0	0	0

At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Boston, Massachusetts

The most recent Comcast Xfinity outage reports came from the following cities: Boston, and Charlestown.

City	Problem Type	Report Time
Boston	Total Blackout	13 hours ago
Boston	Wi-fi	15 days ago
Boston	Internet	15 days ago
Boston	Internet	16 days ago
Boston	TV	16 days ago
Boston	Wi-fi	17 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Comcast Xfinity Issues Reports Near Boston, Massachusetts

Latest outage, problems and issue reports in Boston and nearby locations:

Ralph A. Menzione (@TheTopShelfKid) reported 6 minutes ago from Boston, Massachusetts
Once you corner @Xfinity @XfinitySupport into a corner and trap them with their own logic. They hit you with “the person I’m chatting with” and weasel out. Everything they do is slippery and fraudulent. Customer service claims to have their hands tied and is unwilling to help
🐾💕Lauren💕🐾 (@bostondoglady) reported 9 minutes ago from Boston, Massachusetts
The added bonus of having Comcast is that at least once a month, I get to spend an hour talking to customer service because my cable/streaming etc stop working.
NDIsThatYou? (@NickDIZASTER_) reported 11 minutes ago from Boston, Massachusetts
Damn Comcast oh I mean Xfinity, get your shit together! I was watching Dark Knight Rises!
lisa robinson (@CallHerLis) reported 13 minutes ago from Boston, Massachusetts
Sooo, I uninstall the streaming package and call #Xfinity and see.. okay, how much is it gonna be to just switch to the next package, just so I can be able to watch my favorite damn show again?? These mfer's want me to jump up to 223.00 a month BEFORE taxes. No REELZ for me 😟
Randy Vera (@randyvera) reported 14 minutes ago from Boston, Massachusetts
@Xfinity been on the phone in hell getting passed back and forth through your automated system for an hour - worst service ever.
Chris Tabb (@christabbshow) reported 17 minutes ago from Boston, Massachusetts
Oh wait @Xfinity may not see my tweets because thier wifi is down.
August (@AAugust1970) reported 17 minutes ago from Boston, Massachusetts
@comcast No thanks! Keep my rates down instead
Ralph A. Menzione (@TheTopShelfKid) reported 20 minutes ago from Boston, Massachusetts
Ended up getting the @Xfinity pod. Service is still absolute dogshit. What a fraud of a service.
EB (@AngeL_EB) reported 25 minutes ago from Boston, Massachusetts
Does anyone else have serious issues with @Xfinity and their service + acustomer service too? Or is it just me?
Mia (@xoshamieh) reported 29 minutes ago from Boston, Massachusetts
Anyone know can you cancel @Xfinity if it’s been under 7-days? Also looking for ISP recommendations
danielle (@alicine) reported 30 minutes ago from Boston, Massachusetts
@XfinitySupport @xfinity what is the best way to speak to a live person with a brain? On hold for over an hr, chat bot sucks. It should be just easy to contact you as it is for you to take my money every month
I Pay For Good Serv (@Ipaygood) reported 32 minutes ago from Boston, Massachusetts
@comcastcares He went 2 tmobile. Ur customer service agent over the phone accused the customer of being a fraud even though MELISSA told them she verified everything right in front of her. The customer was right in front of her. He gave her his entire wallet n they said it was flagged as fraud
sleepy (@PresidentSleepy) reported 34 minutes ago from Boston, Massachusetts
@comcast with the outage #02135 my whole triple play broken 😒
my love language is money. (@WanjaNjama) reported 43 minutes ago from Boston, Massachusetts
Thank God for unlimited data because Xfinity has decided it’s the prime time to do an outage in my area 🙃🙃🙃
happy to be mad (@happy2bmad) reported 46 minutes ago from Boston, Massachusetts
@marymurrah It's just not worth what I'm paying. I have basic cable (network) and internet and it's $124/month. The technology is circa 2005. My friend has Comcast and he has a remote you can talk to and a crazy interface where you can see everything that's available.
K'Loni Sky, BA, MSM, MSW21 (@KLoniSky) reported 53 minutes ago from Boston, Massachusetts
@Xfinity problems with my internet!!! This disruption is getting in the way of me finishing my final paper for class.
lisa robinson (@CallHerLis) reported 53 minutes ago from Boston, Massachusetts
@Xfinity knew wtf they were doing. They don't offer REELZ in my package, so I tried to add the channel... Can't just add the channel. Go and subscribe to Reelz streaming. Just to get a big message saying my cable company doesn't allow them to stream Live On Patrol. Pt2S
Jack Cahill 🇺🇸🏳️‍🌈 🌊🌊🐈 (@jackcahill) reported 56 minutes ago from Boston, Massachusetts
Comcast has been a big pain today - TV service out. Internet is working but slow.
Jay Moskowitz (@Jdmosk) reported 56 minutes ago from Boston, Massachusetts
Riding the T is like calling Comcast customer service. Neither can control their traffic so everything takes longer. #mbtafail
jiabi (@jiartbi) reported 56 minutes ago from Boston, Massachusetts
@Xfinity you suck *** your internet is down and I can’t take my zoom classes, your store manager doesn’t pick up the phone, and your customer support is absolute *** I hope your company goes out of business and everyone finds a better job because xfinitys service is worse than HE

Comcast Xfinity Issues Reports

Latest outage, problems and issue reports in social media:

Zack Baun Fan (@ZackBaunFan) reported 3 minutes ago
@Verizon what’s the best way to cancel my service with you? I have more problems with Verizon than xfinity before switching. I regret the switch. I’ve had 2 techs come out to try and fix the issue, nothing has worked. I’ve given you the benefit of the doubt that **** goes wrong
Jake (@jakeman517) reported 4 minutes ago
@XfinitySupport Have not been able to access the Xfinity app/my security cameras all day. Is there a problem? I tried uninstalling and then reinstalling the app, which didn’t work. He keeps wanting me to enter my password, then it just goes right back to the password page. HELP!!
Amy (@amystreasures) reported 4 minutes ago
@mexigreekmom74 @1ssve Comcast may be high but in the 20+ years I had it. I never had problems. The only time I did was with their wifi modem, those things only lst 2-3 years. But you can buy one for under 100 from best buy, and make the money back by not paying a rentl fee for their crappy modem.
AL 🐧 ✳️ (@thepeengwin) reported 6 minutes ago
@Bryan_TitanA @depressivehacks @KASTxyz Ya, their customer service is on par with Comcast/Charter. Honestly some of the worst in the business.
oxy (slash pine bark pulverizer) 🇸🇻 (@superawesomburg) reported 8 minutes ago
**** YOU XFINITY I HATE YOU I CANT TORRENT BECAUSE OF YOU **** YOU
wena (@KENATR0N) reported 11 minutes ago
These customers service reps gotta be AI @XfinitySupport @Xfinity these ppl don’t know what they doing
Pugs Moran (WHITE SOX OPTIMIST) (@pugsandco) reported 15 minutes ago
@JBalooka I paid like 50 bucks for the Xfinity upgrade CHSN and Marquee package (they cant be separated) I watch games on a smart TV that does not have a cable box attached. So I installed the CHSN app on that tv and sign into it with my Xfinity account. and it's just terrible
Pep (@RCPep321) reported 16 minutes ago
Hooooooooooly ****. The Flyers are one win away from clinching a playoff spot. Win at home tomorrow and the roof of Xfinity might blow off. Finish the damn job boys! #LetsGoFlyers
Toadstool (@Gl1tcchhh) reported 18 minutes ago
@Jimmie_DennyFan or maybe austin dillon isnt as bad as we thought. he is a truck champ and an xfinity champ
Dʀ. Jᴀᴍɪᴇ Cʟᴀʏᴇ (@JamieClayz) reported 22 minutes ago
@peacock - do you have a support email? (DM me) I've been having trouble with setting up the account Xfinity has bundled with their service and they're useless.