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Comcast Xfinity

Comcast Xfinity outages and service status in Prospect Heights, Illinois

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Full Outage Map
  • Comcast Xfinity generated 0 outage signals in the last 24 hours around Prospect Heights, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.

Problems in the last 24 hours in Prospect Heights, Illinois

The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Prospect Heights, Illinois and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Live Outage Map Near Prospect Heights, Illinois

The most recent Comcast Xfinity outage reports came from the following cities: Arlington Heights, Palatine, and Des Plaines.

Community Discussion

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Comcast Xfinity Issues Reports Near Prospect Heights, Illinois

Latest outage, problems and issue reports in Prospect Heights and nearby locations:

  • TGD287
    Thor But-Not-Complaining (@TGD287) reported from Wheeling, Illinois

    @seancsloan Fair enough. I never saw it off Comcast.

  • Tscianna
    Tony Scianna (@Tscianna) reported from Des Plaines, Illinois

    @comcast You literally the worse company in the world. You raised my bill $80.00 in two month, your customer service is atrocious! Switching to AT&T after 21 years!

  • peraschiselvan
    subramanian (@peraschiselvan) reported from Buffalo Grove, Illinois

    @comcastcares Xfinity customer care beats the DMV services 😮😇

  • Darryl789
    Darryl (@Darryl789) reported from Rolling Meadows, Illinois

    PUBLIC SERVICE ANNOUNCEMENT: For those of you that get as frustrated as I do when having to deal with Comcast/Xfinity and their runaround automated customer service phone number, the direct number to reach a rep without holding is (877) 561-9413. You’re welcome.

  • NBKGRK
    Angelo Saks (@NBKGRK) reported from Northbrook Gardens, Illinois

    @Xfinity @comcastcares Your installer ran cable across garage roof which is damaging shingles. Called customer service multiple times this week to report and they were to call me back but never happened. Customer Service is non-existent. Want this cable raised!

  • bebekulotzh
    ḃëḃëḵṳƚöṯẓḣ (@bebekulotzh) reported from Des Plaines, Illinois

    @Xfinity i got a message saying”We'll be working to enhance the network in your area starting tomorrow, 01/25. Work could begin as early as 6AM. You'll experience service outages” - is it possible to do this when people are not working at home and need internet?

  • _Egad_Brain
    Pinky! (@_Egad_Brain) reported from Palatine, Illinois

    @comcast @comcastcares you continue to screw up my account and the billing. Now you force me to reset my password twice in a week for no reason at all. Continue to remove more services & apps yet charge more. You guys really know nothing what customer service is!!

  • julesmarie05
    jules ☀️✌️ (@julesmarie05) reported from Mount Prospect, Illinois

    @comcastcares so we had our $70 professional installation fee waived since there were so issues and I just viewed by bill and we got charged. Not surprised since why would they actually do what they say they will!

  • ccfc1986
    Tony Armstrong (@ccfc1986) reported from Des Plaines, Illinois

    Signed up for @Xfinity today. Went to pick up equipment. Asked specifically if the stuff was correct as I was wanting 4k capable tv box and modem for the 1gig service. Was told TWICE it's correct. Get to the new house/service location. Spend 30 minutes trying to active service..

  • anewman35
    Adam Newman (@anewman35) reported from Buffalo Grove, Illinois

    Meh. I want to upgrade my @Xfinity internet speed. But because I have voice service (even though nothing is changing with voice), they say I can't do self-install, somebody has to come out. And THAT costs me $70. Super lame. So no faster internet for us! 😠

  • pirateyeti
    Chris (@pirateyeti) reported from Mount Prospect, Illinois

    @comcastcares Ive already talked with an online support person, they tried a few things and didn't get it working. I have an appointment set for 1pm car tomorrow

  • Andrea_Beth11
    Andrea Stratton (@Andrea_Beth11) reported from Palatine, Illinois

    as an @xfinitymobile customer, getting a new iPhone from @Apple (vs Xfinity) and trying to activate it is a nightmare. It’s terrible now and was terrible when I got the 12. Hopefully the 2nd Xfinity store is helpful. The first one I went to was useless.

  • Tyler_bulls
    Tyler (@Tyler_bulls) reported from Mount Prospect, Illinois

    @comcast who can talk to besides a automated person or a bot online because the only person can help resolve my issue is a real person

  • Tyler_bulls
    Tyler (@Tyler_bulls) reported from Mount Prospect, Illinois

    @comcastcares how do I talk to someone besides a bot online or a automated person , the only way for someone to help me is if I'm talking to a real person

  • dova_kttv
    dova_k (@dova_kttv) reported from Buffalo Grove, Illinois

    Xfinity down at the same time two nights in a row now. Im just tryna play cs

  • jgerard2121970
    Joe Gerard 😇 (@jgerard2121970) reported from Arlington Heights, Illinois

    @comcastcares thankfully your stream app works great because your hardline cable service has been shit lately. You are currently stealing people’s money.

  • spazmatazzrobyn
    Robyn Freeman (@spazmatazzrobyn) reported from Northbrook Gardens, Illinois

    Not gonna lie but I miss being able watch the cubs on cable!! Hey @Xfinity and @comcast get your shit together and reach a deal with @WatchMarquee so I can watch my @Cubs in 2020!!! #cubs #WhereStoriesPlay #EverybodyIn

  • JamesWalkerUni1
    AirForceJames🇺🇸 (@JamesWalkerUni1) reported from Mount Prospect, Illinois

    @comcast Really? Nothing about the nationwide outage? #comcastoutage

  • meatsauce15
    Justin K (@meatsauce15) reported from Palatine, Illinois

    @comcastcares @Xfinity @comcast I will never use Comcast ever again. Treat customer loke trash and can't help them out. What a world we live in. Pay a shit ton of money to you and you ******* over.

  • rdread1
    Robert Read (@rdread1) reported from Mount Prospect, Illinois

    @Cubs Too bad I have to watch it on the Sox network because Crane Kenny #fail to get a comcast deal. He should of been fired when he brought that priest to spray holy water in the dugout

Comcast Xfinity Issues Reports

Latest outage, problems and issue reports in social media:

  • ZackBaunFan
    Zack Baun Fan (@ZackBaunFan) reported

    @Verizon what’s the best way to cancel my service with you? I have more problems with Verizon than xfinity before switching. I regret the switch. I’ve had 2 techs come out to try and fix the issue, nothing has worked. I’ve given you the benefit of the doubt that **** goes wrong

  • jakeman517
    Jake (@jakeman517) reported

    @XfinitySupport Have not been able to access the Xfinity app/my security cameras all day. Is there a problem? I tried uninstalling and then reinstalling the app, which didn’t work. He keeps wanting me to enter my password, then it just goes right back to the password page. HELP!!

  • amystreasures
    Amy (@amystreasures) reported

    @mexigreekmom74 @1ssve Comcast may be high but in the 20+ years I had it. I never had problems. The only time I did was with their wifi modem, those things only lst 2-3 years. But you can buy one for under 100 from best buy, and make the money back by not paying a rentl fee for their crappy modem.

  • thepeengwin
    AL 🐧 ✳️ (@thepeengwin) reported

    @Bryan_TitanA @depressivehacks @KASTxyz Ya, their customer service is on par with Comcast/Charter. Honestly some of the worst in the business.

  • superawesomburg
    oxy (slash pine bark pulverizer) 🇸🇻 (@superawesomburg) reported

    **** YOU XFINITY I HATE YOU I CANT TORRENT BECAUSE OF YOU **** YOU

  • KENATR0N
    wena (@KENATR0N) reported

    These customers service reps gotta be AI @XfinitySupport @Xfinity these ppl don’t know what they doing

  • pugsandco
    Pugs Moran (WHITE SOX OPTIMIST) (@pugsandco) reported

    @JBalooka I paid like 50 bucks for the Xfinity upgrade CHSN and Marquee package (they cant be separated) I watch games on a smart TV that does not have a cable box attached. So I installed the CHSN app on that tv and sign into it with my Xfinity account. and it's just terrible

  • RCPep321
    Pep (@RCPep321) reported

    Hooooooooooly ****. The Flyers are one win away from clinching a playoff spot. Win at home tomorrow and the roof of Xfinity might blow off. Finish the damn job boys! #LetsGoFlyers

  • Gl1tcchhh
    Toadstool (@Gl1tcchhh) reported

    @Jimmie_DennyFan or maybe austin dillon isnt as bad as we thought. he is a truck champ and an xfinity champ

  • JamieClayz
    Dʀ. Jᴀᴍɪᴇ Cʟᴀʏᴇ (@JamieClayz) reported

    @peacock - do you have a support email? (DM me) I've been having trouble with setting up the account Xfinity has bundled with their service and they're useless.