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Comcast Xfinity

Comcast Xfinity outages and service status in Mount Prospect, Illinois

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Comcast Xfinity generated 0 outage signals in the last 24 hours around Mount Prospect, including 0 direct reports.
  • The most common problems reported in this area mention Internet and TV.
  • 50% Internet (50%)
  • 50% TV (50%)

Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.

Problems in the last 24 hours in Mount Prospect, Illinois

The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Mount Prospect, Illinois and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 16: Problems at Comcast Xfinity

Comcast Xfinity is having issues since 04:20 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mount Prospect, Illinois

The most recent Comcast Xfinity outage reports came from the following cities: Elk Grove Village, Arlington Heights, Palatine, and Des Plaines.

Community Discussion

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Comcast Xfinity Issues Reports Near Mount Prospect, Illinois

Latest outage, problems and issue reports in Mount Prospect and nearby locations:

  • _Egad_Brain
    Pinky! (@_Egad_Brain) reported from Palatine, Illinois

    I have gotten 3 calls about my vehicle warranty while still waiting for someone from @comcast to call me about my bill they screwed up. It’s sad when the scammers have better customer service than @comcast. So much for @comcastcares #worstcustomerserviceever

  • bebekulotzh
    ḃëḃëḵṳƚöṯẓḣ (@bebekulotzh) reported from Des Plaines, Illinois

    @Xfinity i got a message saying”We'll be working to enhance the network in your area starting tomorrow, 01/25. Work could begin as early as 6AM. You'll experience service outages” - is it possible to do this when people are not working at home and need internet?

  • ClaudiaW22
    CWagner (@ClaudiaW22) reported from Buffalo Grove, Illinois

    @comcastcares 24 hours now with no service. I pay Nicor & my oven works, I pay the Village & water comes out of the faucet, I pay ComEd & the lights go on. I pay #Comcast & I get nothing.

  • peraschiselvan
    subramanian (@peraschiselvan) reported from Buffalo Grove, Illinois

    @comcastcares Xfinity customer care beats the DMV services 😮😇

  • Tscianna
    Tony Scianna (@Tscianna) reported from Des Plaines, Illinois

    @comcast You literally the worse company in the world. You raised my bill $80.00 in two month, your customer service is atrocious! Switching to AT&T after 21 years!

  • SeanStevens0405
    Sean Stevens (@SeanStevens0405) reported from Arlington Heights, Illinois

    @Xfinity only reason I have @Xfinity is for @RedZoneChannel garbage not working

  • anewman35
    Adam Newman (@anewman35) reported from Buffalo Grove, Illinois

    Meh. I want to upgrade my @Xfinity internet speed. But because I have voice service (even though nothing is changing with voice), they say I can't do self-install, somebody has to come out. And THAT costs me $70. Super lame. So no faster internet for us! 😠

  • ccfc1986
    Tony Armstrong (@ccfc1986) reported from Des Plaines, Illinois

    Signed up for @Xfinity today. Went to pick up equipment. Asked specifically if the stuff was correct as I was wanting 4k capable tv box and modem for the 1gig service. Was told TWICE it's correct. Get to the new house/service location. Spend 30 minutes trying to active service..

  • meatsauce15
    Justin K (@meatsauce15) reported from Palatine, Illinois

    @comcastcares will no longer be a Comcast customer over priced and dont help long standing customers.

  • justme4one
    Leslie Anne (@justme4one) reported from Des Plaines, Illinois

    @OfficialLivePD Never thought I'd be happy I'm with Comcast/Xfinity but i am now cause I won't lose you!

  • LiamErven
    Liam Erven (@LiamErven) reported from Des Plaines, Illinois

    @dfibraio I wonder if it’s a Comcast issue. I can’t really reach much of anything. I am doing all the diagnostic crap right now.

  • viberider18
    Eric Scott (@viberider18) reported from Wheeling, Illinois

    My new @Xfinity customer experience so far: Signed up SUN, picked up gear from store on MON. Spent 2 hrs. on phone when self install wouldn’t work, now waiting for service tech & got call to reschedule for WED. Not happy. DM please?

  • rdread1
    Robert Read (@rdread1) reported from Mount Prospect, Illinois

    @Cubs Too bad we have no Cubs due to no Comcast deal. Crane Kenny #fail

  • Tyler_bulls
    Tyler (@Tyler_bulls) reported from Mount Prospect, Illinois

    @comcastcares how do I talk to someone besides a bot online or a automated person , the only way for someone to help me is if I'm talking to a real person

  • julesmarie05
    jules ☀️✌️ (@julesmarie05) reported from Mount Prospect, Illinois

    @comcastcares so we had our $70 professional installation fee waived since there were so issues and I just viewed by bill and we got charged. Not surprised since why would they actually do what they say they will!

  • DLarson04106269
    D. Larson (@DLarson04106269) reported from Arlington Heights, Illinois

    Possibly 477,001 not happy with latest customer service. In my job if i gave that kind of service. id get stiffed on my tip. THAT'S DIFFERENT? No serve the needs of your customers you HAVE. ttps://www.techspot.com/news/86197-comcast-lost-477000-cable-customers-q2-2020.html

  • pirateyeti
    Chris (@pirateyeti) reported from Mount Prospect, Illinois

    @comcastcares Ive already talked with an online support person, they tried a few things and didn't get it working. I have an appointment set for 1pm car tomorrow

  • Andrea_Beth11
    Andrea Stratton (@Andrea_Beth11) reported from Palatine, Illinois

    as an @xfinitymobile customer, getting a new iPhone from @Apple (vs Xfinity) and trying to activate it is a nightmare. It’s terrible now and was terrible when I got the 12. Hopefully the 2nd Xfinity store is helpful. The first one I went to was useless.

  • _SpiderDan
    Smiley (@_SpiderDan) reported from Elk Grove Village, Illinois

    @lakeyd3 @Xfinity Unfortunately it’s pretty standard **** with Xfinity. Felt with that for years with them

  • jgerard2121970
    Joe Gerard 😇 (@jgerard2121970) reported from Arlington Heights, Illinois

    @comcastcares thankfully your stream app works great because your hardline cable service has been shit lately. You are currently stealing people’s money.

Comcast Xfinity Issues Reports

Latest outage, problems and issue reports in social media:

  • RCPep321
    Pep (@RCPep321) reported

    Hooooooooooly ****. The Flyers are one win away from clinching a playoff spot. Win at home tomorrow and the roof of Xfinity might blow off. Finish the damn job boys! #LetsGoFlyers

  • thepinkestlips
    Queen W (@thepinkestlips) reported

    No. I was paying $200 for Xfinity. I pay $30 for internet and have Netflix, Hulu, prime.. less than $60 with internet included. Not tied to any contracts. Can cancel them at any time. So naw, I’m good

  • SimardPete
    Pete Simard (@SimardPete) reported

    @MrEwanMorrison We used to pay $150/month for cable and think nothing of it. at least now you can cancel whenever instead of being locked into a comcast contract.

  • lukeaschumann
    Luke Schumann (@lukeaschumann) reported

    You’ll watch a good commercial and then see it’s for something endlessly stupid like ******* xfinity

  • OutlookDan
    Outlook Dan (@OutlookDan) reported

    Unlock Unlimited Bandwidth with Ace Proxies! ✅ Multi-ISP Support (AT&T, Sprint, Comcast, etc.) ✅ SOCKS/HTTPS Proxies ✅ 10 Gbps Speeds ✅ User:Pass & IP Auth Get started today: @dankaminskypro1

  • AnneMattice59
    Anne Mattice (@AnneMattice59) reported

    @Starlink Not here. Comcast has a horrible reputation for service and monopolizes the internet

  • healthyisbanana
    Monday (@healthyisbanana) reported

    Calling the IRS was more efficient than calling Comcast to cancel. One call to IRS and will be on third to Comcast.

  • mrhumbel
    Robert Bryant (@mrhumbel) reported

    I never owned or used apple device. I only use cricket and Verizon is cell service. I never used work ISP except at HCA I did no wrong on it when I did. Currently April 13th 811am 2026. I don't uses others cells or services. I never used sprint, T-Mobile, Nextel, Sling, Hotspots, Roku, Firestick, or comcast I never go to instagram away from home. I never had tick tock account

  • ZackBaunFan
    Zack Baun Fan (@ZackBaunFan) reported

    @Verizon what’s the best way to cancel my service with you? I have more problems with Verizon than xfinity before switching. I regret the switch. I’ve had 2 techs come out to try and fix the issue, nothing has worked. I’ve given you the benefit of the doubt that **** goes wrong

  • __taafari
    CRYBABY CANCER ♋️ (@__taafari) reported

    Xfinity stay trying to embarrass me at the worst time