Altafiber service status: outage reports and connection issues
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Full Outage Map
Altafiber (formerly Cincinnati Bell) is a regional telecommunications service provider based in Cincinnati, Ohio, United States. It provides landline telephone, fiber-optic Internet and IPTV services.
Problems in the last 24 hours
The graph below depicts the number of Altafiber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Altafiber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Altafiber users through our website.
- Internet (64%)
- Wi-fi (16%)
- Total Blackout (6%)
- TV (6%)
- Phone (6%)
- E-mail (2%)
Live Outage Map
The most recent Altafiber outage reports came from the following cities: Cincinnati, Union, Chicago, Fairfield, Dayton, Springboro, Cleveland, City of Fairburn, Mason, Hamilton, Columbus, Fairborn, Chapel Hill, Heath, and Loveland.
| City | Problem Type | Report Time |
|---|---|---|
 Cincinnati
|
Internet | 13 hours ago |
|
Cincinnati
|
Wi-fi | 15 hours ago |
|
Union
|
Total Blackout | 15 hours ago |
|
Cincinnati
|
Internet | 18 hours ago |
|
Chicago
|
Total Blackout | 23 hours ago |
|
Fairfield
|
Wi-fi | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Altafiber Issues Reports
Latest outage, problems and issue reports in social media:
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Kimmy (@Kimmy91799891) reported@altafiber What is the problem it’s been out for hours? Will we be getting a credit?
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mason wy (@masonwy82336031) reported@GirthBrooks034 @scwatched @Ask_Spectrum It could be both it’s some kind of security protocol that constantly checks your device causing your IP to jump around.. basically impossible to have a stable IP it’s some kind of setting idk I’m not the biggest tech savvy guy but have been experiencing this personally. Apex NEEDS a stable IP or it’s just utter dog **** to play. Sole reason I switched to altafiber and haven’t had a single issue since.
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JenWendCincy (@jenwendcincy) reported@altafiber Were not experiencing an “outage.” We’re experiencing the video flickering in-and-out every few seconds on certain channels. The only channel that it’s NOT doing it on is CNN. I don’t watch CNN. Funny.
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Starb0t (@xStarb0tx) reported@6evasive I have 600 down 10 upload…I moved away from altafiber 😭….i miss it lol
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Mark Wilson (@MarkWil89968967) reported@altafiber still out. You owe me for half a days service. Your starting to make me want to go back to Spectrum
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Zach Morris-Dean (@zrdean) reportedSuper excited to upgrade to @altafiber Fioptics+ TV service today! I will say, though, I was a little disappointed to learn it won’t be active until 5pm on Monday, though. Surely this provisioning is an automated process and doesn’t require human intervention. 😩
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Andy (@aknight4788) reported@altafiber Caitlin every single video service has casting on their apps why doesn’t yours?
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Matt Elliott (@elliottm_3) reportedThis aged like milk. It's been so bad. I'm glad Main Street Sports is finally stopping but I hate what it may mean for watching my Cavs and Blue Jackets. @altafiber got my Reds, hopefully they can keep the other two too.
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Mike Franxman (@mfranx33) reported@altafiber Wow I just want to watch CBS much less soccer and can’t because your service is a joke. I’d probably stop putting your exciting signs bragging about service coming to the neighborhood and wait until it actually works!
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Joel Nelson (@JoelNel25547579) reportedI'm considering getting rid of @altafiber TV. Also have internet with it, which I like. Cost too much, HORRIBLE customer service on chat. Looking for a high quality service to switch to for internet.
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Pebblez36brick 🎮 (@Pebblez36brick) reported@altafiber hey is your website on the desktop version is down, because it’s not letting me reach the website
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Nathan Wolf (@NathanWolf3) reported from Amberley, Ohio@altafiber let’s get this issue resolved asap please! This happens way to often. Might have to switch providers.
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Jesse H. (@HaiZu513) reported@thebengalorian My only issue with @altafiber is I have to call every month since I got it (3 months now) to get my bill fixed. I was told 70 a month. Each bill has been 90 or more and I've even seen all the billboards for 750 (which I have) for only 45 around. But I've had a lot less issues
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Smooth Operator (@Sm00thOper8r) reportedAny friends w/ experience running Ethernet vertically ‘tween floors? Through walls? We live in a bi-level, the AltaFiber port is downstairs. PC is upstairs, & I’m direct in from a router not the gateway. Tried to play Apex & stream - OBS hated it. I was direct in b4 & no issues
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Ray (@glensfork) reported@altafiber Sounds like a cover up…tell us what really happened, who was the tech/engineer that took your service to its knees. Pathetic!
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Paul Fritschner (@PaulFritschner) reportedBe advised: If you have Altafiber, you will probably have to stream tonight’s game unless they fix their outage for sports channels in the next half hour.
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mason wy (@masonwy82336031) reported@scwatched @Ask_Spectrum It’s the routers spectrum use my stepdad works for spectrum he said it themselves. It’s a security setting on the router where it’s constantly verifying your connection, hence impossible to have a stable IP. If you have more than 4 devices connected to the router it’ll happen. I called once and a good representative fixed it but then moved houses and had to a get a new router and the problem popped back up. Never could convince another representative to fix it so I switched to altafiber.
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Wiliam Guy (@WiliamGuy) reportedFive days without a dog containment system due to @Altafiber contractors cutting my line. Maybe make it priority to repair damage you cause.
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Jäger Wood (@jager_wood) reportedHey @MLB don’t tell me I can stream the @Reds games on your app then you take me to another app to sign up for their subscription service since I should be able to watch it though my Altafiber account you ******* ******
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Joyful Sparrow Arts (@1JoyfulSparrow) reported@snixon @altafiber Yeah awful people saying that we are lying that we don't have Internet!!??? Really? Are you here?! We pay for this service--dis-service--so we want a discount for one day!!!
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mason wy (@masonwy82336031) reported@GirthBrooks034 @scwatched @Ask_Spectrum It could be both it’s some kind of security protocol that constantly checks your device causing your IP to jump around.. basically impossible to have a stable IP it’s some kind of setting idk I’m not the biggest tech savvy guy but have been experiencing this personally. Apex NEEDS a stable IP or it’s just utter dog **** to play. Sole reason I switched to altafiber and haven’t had a single issue since.
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Doug Gray (@dougdirt24) reported@theUniverssays @Wrightreportt @altafiber With that said, in the 15+ years I had spectrum/time warner, I think I only had two issues in that time. Maybe I've been lucky on both of those fronts. My experience: If you can get true fiber optics from Altafiber - that's what I'd choose and never think twice about it.
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Chris (@chrismccann924) reported@altafiber I never thought it would be down a full day. I know you aren’t going to provide an eta for the fix, but can I ask for one anyway? The rates for cable are outrageous for it not to work for this long. What am I paying for?
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mason wy (@masonwy82336031) reported@GirthBrooks034 @scwatched @Ask_Spectrum It could be both it’s some kind of security protocol that constantly checks your device causing your IP to jump around.. basically impossible to have a stable IP it’s some kind of setting idk I’m not the biggest tech savvy guy but have been experiencing this personally. Apex NEEDS a stable IP or it’s just utter dog **** to play. Sole reason I switched to altafiber and haven’t had a single issue since.
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Mark (@TheIxshil) reportedISP shopping. @altafiber Trying to find a list of modems compatible with your service is such a pain in the ***. Even @GetSpectrum makes that easy, and they are a living hell to deal with. Reluctantly I guess I am going back.
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Proud Resister (@KarenHellriegel) reported@altafiber SUCKS
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Faye Ryan (@fayeryan3333) reported@altafiber I am a current customer in Crescent Springs, KY, however not able to find channel for News Max. Can you assist?
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Wiliam Guy (@WiliamGuy) reportedFive days without a dog containment system due to @Altafiber contractors cutting my line. Maybe make it priority to repair damage you cause to peoples property. @wcpo
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Danielle Foulk|Farmhouse Storyteller (@DanielleBFoulk) reportedWhen it rains the internet we have through Altafiber goes in and out. My texts are typically 15 minutes behind from when alerts go out-I know this because my husband now calls to notify me of bad weather.
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deliciousbooty🍑 (@deliciousbootyy) reported@xostacyftw @GetSpectrum @Ask_Spectrum That's one reason of a million that I'm glad not to live out in the boonies anymore. **** spectrum. Altafiber (Cincinnati bell) is where it's at