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Spectrum outages and service status in Pomona, California

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Spectrum generated 0 outage signals in the last 24 hours around Pomona, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Apr 12, 7:49 PM EDT.
  • 69% Internet (69%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 8% TV (8%)

The latest reports from users having issues in Pomona come from postal codes 91766 .

Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.

Problems in the last 24 hours in Pomona, California

The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Pomona, California and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 15: Problems at Spectrum

Spectrum is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Pomona, California

The most recent Spectrum outage reports came from the following cities: Claremont, Chino, Walnut, La Verne, Ontario, Upland, Diamond Bar, Montclair, Chino Hills, and Pomona.

CityProblem TypeReport Time
Claremont Internet 3 days ago
Chino Internet 4 days ago

Nearby cities with recent reports

Claremont

1 recent signals

3 days ago
Chino

1 recent signals

4 days ago
Walnut

1 recent signals

5 days ago
La Verne

1 recent signals

6 days ago
Ontario

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spectrum Issues Reports Near Pomona, California

Latest outage, problems and issue reports in Pomona and nearby locations:

  • 9Monique14
    Monique Henderson (@9Monique14) reported from Ontario, California

    @Ask_Spectrum you really don’t care about customer service. You do care enough to disconnect my service if I don’t pay.

  • rodriiguezdanii
    🖤 (@rodriiguezdanii) reported from Ontario, California

    @Ask_Spectrum You can help by not letting it happen again 👏🏻

  • drebremimi
    Andrea Bell (@drebremimi) reported from Ontario, California

    @Ask_Spectrum internet has been down all day in the 91764 zip code for Ontario, CA. Can you tell us what the problem is and when it will be back up?

  • Romeorye
    Rye one (@Romeorye) reported from Walnut, California

    @Ask_Spectrum @GetSpectrum so called customer service, which is no help. Asked for 1 day extension to make payment, they said no! Great during a worldwide pandemic and no help at all! Way to appreciate us!

  • mrkittyjojos
    Sir Kitty JoJo (@mrkittyjojos) reported from Charter Oak, California

    @ABC7Jory @Ask_Spectrum OMG jory @Ask_Spectrum is the worst. The keep raising the cost but the service get worse both customer and cable TV irternet. If you took a poll on the service I bet it wouldn't be good. It would make a great undercover story.

  • 9Monique14
    Monique Henderson (@9Monique14) reported from Ontario, California

    My service will be interrupted if I don’t pay, but it’s okay that I have poor service. Thank You @Ask_Spectrum . . #wegottadobetterAMERICA . . #CustomerService

  • MotorNickM
    Nick Martinez (@MotorNickM) reported from Upland, California

    Spectrum had an outage of all premium movie channels today starting at approximately 12:30 am. It lasted at least 2 1/2 hours ... and counting. Call 833-267-6094 option 2 to request a credit on your next bill. I received a $20 discount just for calling!

  • oeoeo
    Shirley Turner (@oeoeo) reported from Claremont, California

    @Ask_Spectrum are their outtages in Claremont ... i dont have access to CNN. Help

  • thelifeofsilva
    Christopher (@thelifeofsilva) reported from San Dimas, California

    @GetSpectrum I’m sorry, I’m moving to a different company. Your **** goes out 6-7 times a day everyday.

  • crystalrinconn
    crystal rincon (@crystalrinconn) reported from Ontario, California

    @ImAMessican @GetSpectrum At the worst times though! Like in the middle of the main plot twist it’ll freeze and leave me mind ******

  • waynetims
    herman tims (@waynetims) reported from Chino, California

    @GetSpectrum signed up for Spectrum assist with promise 19.99 would "never" increase. They lied and representative acted as if I made it up. False promises!

  • mrkittyjojos
    Sir Kitty JoJo (@mrkittyjojos) reported from Charter Oak, California

    @Ask_Spectrum I thought you all had the best internet service possible. The fastest internet so. The most reliable internet. More like shit. fix it the problem, We've been without internet all day. so not cool #spectrumoutage #****** #spectrum

  • jannalynnc
    janna crowther (@jannalynnc) reported from San Dimas, California

    @Ask_Spectrum Service was restored after 13+hours. I never got any response to any of my requests. I understand outages happen, better communication is needed when they do!!

  • HeyAlanBailey
    Alan Bailey (@HeyAlanBailey) reported from Claremont, California

    Dear @GetSpectrum, I’m not paying my $60 internet bill until you can provide a reliable service for longer than 24 hours. My service drops DAILY & all you ever say when you come out is there is no problem. I’m not paying for a service you clearly can not provide. #SPECTRUM

  • 9Monique14
    Monique Henderson (@9Monique14) reported from Ontario, California

    @Ask_Spectrum I’m having issues with my voice service. I can’t send a fax #CustomerService

  • tomasjsantos
    Tom Santos (@tomasjsantos) reported from Chino Hills, California

    @Ask_Spectrum is there a customer referral program?

  • 9Monique14
    Monique Henderson (@9Monique14) reported from Ontario, California

    Why is it so difficult to get customer service via chat @Ask_Spectrum

  • HeyAlanBailey
    Alan Bailey (@HeyAlanBailey) reported from Claremont, California

    @OrangeGrove55 @GetSpectrum My service goes off and on every hour. I’ve upgraded equipment, call techs out almost every month. Nothing changes. Waiting for @verizon to wire my area. Hint Hint #Verizon!

  • 9Monique14
    Monique Henderson (@9Monique14) reported from Ontario, California

    Dear @Ask_Spectrum how many times do I need to DM my number before you get it right. Fix my TV issues. NBATV AND NFL #CustomerService

  • 9Monique14
    Monique Henderson (@9Monique14) reported from Ontario, California

    I’m going to keep this up with @Ask_Spectrum because this is the worst first impression ever #CustomerService

Spectrum Issues Reports

Latest outage, problems and issue reports in social media:

  • OmarMisaelEsco1
    Omar Misael Escobar (@OmarMisaelEsco1) reported

    @Ask_Spectrum Once again no internet service The bill is always on time, the service you don’t care. Professionals should take other option, outrages and issues are always present with Spectrum and customer services is just null.

  • mcskiver
    david (@mcskiver) reported

    @Ask_Spectrum Well, I’m waiting for your customer service where ******** is it?

  • mista_pinkyy
    mr pink (@mista_pinkyy) reported

    @Ask_Spectrum is there an outage in nyc?

  • Ycgt9jyj2pWill
    Will Gage (@Ycgt9jyj2pWill) reported

    @GetSpectrum yall ******* suck. Every day WiFi quits working for a bit and now it’s not working at all. What am I paying for if 75% of the time it’s not working. Yall have had techs change equipment and still the same thing always happens

  • government502
    Richard Devers (@government502) reported

    @GetSpectrum . Your service is ***, $80 a month for Internet that's slower than what I pay for and goes out at least once a month. Back to T-Mobile Internet I go..

  • Vic_bleedsblue
    Vicbleedsblue (@Vic_bleedsblue) reported

    @Ask_Spectrum When the F are you guys going to get your **** together? It seems service goes down every week!!! Never see any credits for the downtime but always raising the bills and the service gets worse!!

  • QueennAriii_
    Its_Ariii (@QueennAriii_) reported

    @GetSpectrum Well I don’t have that opportunity to DM it won’t allow. I live in Lawrenceville and none of the agents were able to help. They provided a $4 credit but that’s nothing when I have work to do and can’t in my home

  • joshredraider
    Josh Waggoner (@joshredraider) reported

    @Ask_Spectrum we have lost internet 3 times in 15 minutes. In Wichita Falls, TX. Currently completely down. Please advise if we have an area wide outage or technical issue.

  • IrvanSteve
    Stephen irvan (@IrvanSteve) reported from Bakersfield, California

    @GetSpectrum what a strange and rude policy. Modem died. Lights don't come on. Went through the steps and was told I need a new modem. But you won't let me get a modem because I have a past due balance. But I'm still being charged for the Internet I can't access. Really?

  • ____poyo_______
    poyo TB🏳️‍⚧️ I AM RYAN AND PDKS #1 FANGIRL (@____poyo_______) reported

    @LiterallyMeGuy @Ask_Spectrum abt 5 years ago some family I visit often had spectrum internet and I **** you not it would literally not work at all for hours at a time, not lag, literally had 0 connection, actual ****