Spectrum outages and service status in Charlestown, Massachusetts
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Spectrum generated 4 outage signals in the last 24 hours around Charlestown, including 4 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Apr 15, 7:18 AM EDT.
- Internet (78%)
- Wi-fi (11%)
- E-mail (4%)
- Total Blackout (4%)
- TV (2%)
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
Problems in the last 24 hours in Charlestown, Massachusetts
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Charlestown, Massachusetts and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 15: Problems at Spectrum
Spectrum is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Charlestown, Massachusetts
The most recent Spectrum outage reports came from the following cities: Cambridge, Boston, Everett, Somerville, and Charlestown.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge
|
TV | 6 hours ago |
|
Boston
|
Internet | 11 hours ago |
|
Boston
|
Internet | 18 hours ago |
|
Boston
|
Internet | 20 hours ago |
|
Boston
|
2 days ago | |
|
Boston
|
Internet | 2 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spectrum Issues Reports Near Charlestown, Massachusetts
Latest outage, problems and issue reports in Charlestown and nearby locations:
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Sarah Dudley (@SarahDudley3) reported from Boston, Massachusetts@Just_Kate @ViasatInternet @GetSpectrum @Ask_Spectrum That’s terrible! I received an extra free 15GB of data from @Verizon for use until the end of April.
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Eric ^_~ O'Sullivan! (@revsully) reported from Somerville, MassachusettsI’m in the outrage spectrum, yet what I can do is calm down. It’s only a fictional Story. And a licensed property of a complex entertainment juggernaut. And ultimately nothing to do with me. Not unless I interact with it. Which as a conscious choice making adult, I choose...
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Patrick Crakes (@Aquinas82nd) reported from Boston, Massachusetts@UNLVphilly Thanks. I remember pretty clearly. Anyway, TWC could never accept sports tier from DTV or any Pay TV distributor because the model they used to justify paying the Dodgers so much was predicated upon the channel being on Basic+. Sports tier was never an option for TWC.
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
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Vicbleedsblue (@Vic_bleedsblue) reported@Ask_Spectrum When the F are you guys going to get your **** together? It seems service goes down every week!!! Never see any credits for the downtime but always raising the bills and the service gets worse!!
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Mike Shaffer (@MikeShaffer425) reported@GetSpectrum new customer here, tech was supposed to be out between 11am and 12pm. It’s now 4:40 pm and nothing. I called to see what’s up at 2:45, they told me 30mins and he would be here. Now they tried offering me $20 for my inconvenience. Seriously?!? Just going to cancel it
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Erika Ochoa (@3rika_O) reported@Ask_Spectrum Wifi down again 4/13 6:15pm
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tigerzpaw76 (@tigerzpaw783733) reported@Ask_Spectrum I had a support chat where the agent interrupted me, ignored my schedule, created an appointment without consent, and refused multiple requests to escalate to a supervisor. I have screenshots. Requesting review + confirmation the appointment is canceled.
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TX Two Cents (@CraftyMarine) reported@Ask_Spectrum, for the last 2 weeks Marshalls does not show up when it's supposed to. Today, it's 60 minutes, but the menu says Marshalls. Please fix it.
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cx (@cmhelix) reported@Ask_Spectrum Can Spectrum suck any worse? No one at Spectrum technical support knows anything about its Internet Security Shield! The only control I have is to turn it ON/OFF. Ridiculous!
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PsoMaster (@master_pso) reported@GetSpectrum how is your tech going to ring the INTERNET connected doorbell and expect us to answer the door when we called the tech to fix an INTERNET connectivity issue? Like come on? Then you force me to reschedule for ANOTHER 3 days out? We had people waiting for this fix!
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Richard Devers (@government502) reported@GetSpectrum . Your service is ***, $80 a month for Internet that's slower than what I pay for and goes out at least once a month. Back to T-Mobile Internet I go..
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Robert Wachter (@RobJWachter) reported@MeyerShankRac @GetSpectrum .@GetSpectrum is a professional liability. After "fixing" my internet last week, it repeatedly booted me from meetings with 3 CEOs & 2 podcasts. They jeopardized my credibility, wasted 7+ hours of my time with techs, and offered a $6 credit. Insulting. 🚮 #Spectrum #Fail
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Scott Jones (@LocalAitch) reported@Ask_Spectrum @USAMagistra I love how every other reply I see from you on my feed is damage control. I'm currently decently happy with Spectrum service here and not personally complaining, mainly because we don't use your ****** routers and I have full control over my local network. It's just funny