Astound Broadband outages and service status in Chicago, Illinois
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Astound Broadband generated 14 outage signals in the last 24 hours around Chicago, including 14 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 15, 10:43 AM EDT.
- Internet (74%)
- Wi-fi (11%)
- Total Blackout (7%)
- TV (4%)
- Phone (4%)
- E-mail (1%)
The latest reports from users having issues in Chicago come from postal codes 60611 , 60651 , 60602 , 60647 , 60632 , 60629 , 60618 and 60607 .
Astound Broadband is an American telecommunications company that provides broadband internet, TV and phone services. Astound acquired and combined Wave Broadband, RCN and Grande Communications into single, nationwide brand.
Problems in the last 24 hours in Chicago, Illinois
The chart below shows the number of Astound Broadband reports we have received in the last 24 hours from users in Chicago, Illinois and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Astound Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Chicago, Illinois
The most recent Astound Broadband outage reports came from the following cities: Chicago.
| City | Problem Type | Report Time |
|---|---|---|
 Chicago
|
Internet | 39 minutes ago |
|
Chicago
|
Internet | 49 minutes ago |
|
Chicago
|
Internet | 57 minutes ago |
|
Chicago
|
Internet | 1 hour ago |
|
Chicago
|
Total Blackout | 1 hour ago |
|
Chicago
|
Internet | 1 hour ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Astound Broadband Issues Reports Near Chicago, Illinois
Latest outage, problems and issue reports in Chicago and nearby locations:
-
Bradley Laborman (@BradmanTV) reported from Chicago, Illinois@RCNconnects I thought you offered 24/7 customer support.
-
Art (@ArtDrinksBrews) reported from Chicago, IllinoisGoing back to @Xfinity crappy customer service but solid internet. @RCNconnects you people are liars. “1 gig speeds” my cats run faster than your internet.
-
🎁❄️Winter Bubberdland❄️🎄 (@Bubberd) reported from Chicago, Illinois@RCNconnects My internet has been going in and out since last night. I’ve restarted the modem multiple times and it will just crap out again after 15-20 min. But still show all lights on the box?! What gives.
-
Reggie Reg (@Vshon00) reported from Chicago, IllinoisHow y’all charge to speak with agent damn there $10 to make a payment and if you want to make the payment though the IVR you charge and if you make the payment online you charge y’all SUCK @RCNconnects these companies with nickel and dime you for everyone little thing.
-
West Loop (@aroundthenyc) reported from Chicago, Illinois@RCNconnects I enrolled internet service from phone customer service rep in April 2022 and she offered 1 free month but I never got. Can someone check this? I sent a few emails to her and her manager for last few months but nobody responded.
-
M⭕️UTSTAINZ (@Moutstainz) reported from Chicago, IllinoisHey @XfinitySupport any idea why my DVR service is suddenly down to only 20 hours and my bill is up over $40 in the last 6 months? Getting ready to cut the cord or switch to @RCNconnects
-
Bradley Laborman (@BradmanTV) reported from Chicago, IllinoisDon’t let them fool you @RCNconnects is just as bad as @Xfinity
-
PaKiBaDSha (@PaKiBaDSha) reported from Chicago, Illinois@RCNconnects internet down in 60016 since 11/21/22 10pm cst its the second time this month. Some of us have medical devices that require internet. Hope we get compensated for all this downtime. Looking forward to a response on when the issue will be fixed.
Astound Broadband Issues Reports
Latest outage, problems and issue reports in social media:
-
Paulina (@Paulina23) reported@RCNconnects Outage near 60617 (zip)? Internet has been down for hrs.
-
Brent (@JeepnCJ7) reported@WaveConnects - It looks like Maltby Washington is down again (at least parts of Paradise Lake Road. What is the timeframe to fix?
-
Jade•玉仙 (@JadeAngelx3) reported@WaveConnects Yall got an outage in first hill?
-
Sarah (@Llamadrama80) reported@WaveConnects Is the outage in Seattle going to be fixed soon?
-
Bubs (@Mister_Bubs) reported@WaveConnects Can I get a update at all on what's happening with the internet in silverdale. It's been down about 11 hours.
-
Greg Scapillato (@GregScapillato) reportedCustomer service fail by @RCNconnects. Day 3 of terrible connectivity. Problem confirmed for our area. Response: “Working on it, just keep trying.” We’ll be “trying” to find another ISP if this isn’t resolved today. #customerservicefail
-
Hope Sparks (@Hopiebopie) reported@RCNconnects restarted my modem but still have no internet. Says I’m connected with full bars but nothing is loading. New customer as of last week
-
Jerry Vasilatos (@nitestarpro) reported@MadMattChicago @RCNconnects XFinity is insanely expensive and was as bad that’s why I switched to RCN years ago.
-
Rick Sheehy (@Rick_Sheehy) reported@RCNconnects Are you serious? Your box craps out and I have to pay $80 to get a new box? Are you kidding me??? Tell you what, leave me a new box tomorrow and I'll happily return the old box. There problem is solved. I used to work for Motorola and know how man you have in stock
-
cookie™ #88 (@DeBronc03) reported@grandecom Another day another outage with 0 communication