Appalachian Power service status: outage reports and power issues
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Full Outage Map
Appalachian Power (APCO), a unit of American Electric Power, delivers electricity to about one million customers in central and Southern West Virginia, the West Virginia Panhandle, Southwest Virginia and parts of Northeast Tennessee, specifically Kingsport.
Problems in the last 24 hours
The graph below depicts the number of Appalachian Power reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Appalachian Power. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Appalachian Power users through our website.
- Power Outage (100%)
Live Outage Map
The most recent Appalachian Power outage reports came from the following cities: Norfolk, Washington, D.C., Atlanta, Nashville, Kingsport, Lynchburg, Arlington, La Vergne, Monroe, Albany, Pittsburgh, Vinton, and Virginia Beach.
| City | Problem Type | Report Time |
|---|---|---|
 Norfolk
|
Power Outage | 14 days ago |
|
Washington, D.C.
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Power Outage | 19 days ago |
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Atlanta
|
Power Outage | 21 days ago |
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Nashville
|
Power Outage | 26 days ago |
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Atlanta
|
Power Outage | 30 days ago |
|
Kingsport
|
Power Outage | 1 month ago |
Full Outage Map
Community Discussion
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Appalachian Power Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Reyes (@OGbaldassnigga) reported@AppalachianPowe ain’t worth AF 30+ hours of no electricity in 3 degree weather even though you can see where the problem is. 🖕🏽
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Wesley Stover (@Wesorama) reportedPower just came back on @AppalachianPowe
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🍃 TeaRo | ⬆️ 🇺🇲🗽 (@tearoeprice) reported@AppalachianPowe MAD PROPS for getting our power back on in the same day! The outage maps were wild to see, I expected to wait a day or so!
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Kristina Morris (@quiltingnswva) reported@AppalachianPowe how broad is outage in Abingdon, VA? Restoration time???
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The Keaveney's (@WeBNebbin) reported@AppalachianPowe I am signed up for alerts and have not received any texts at all today. The map is correct as we are still without power. It’s our account that incorrectly shows restored and will not let me resubmit my outage because I have already done so.
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Cody Keesee (@Keesee_12) reported@JoshSmithWJHL And no ETA on a fix. Got to love @AppalachianPowe 🙃
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Adam Thompson (@adathomp) reported@AppalachianPowe Still on hold, I'll have to wait and see if I get help or if twitter is somehow the best way to get in touch with a multi-million corporation.
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Zenzland (@zenzland) reported@AppalachianPowe WTF!? You came here two years ago, cut down all my trees & SCREWED UP MY LAWN, when you put up new wires! Now I get a notice you're cutting MORE! Why not then? And now you want to cut down a precious tree my dead father gave to me just before he died!? BULLS**T!!
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J S (@_tibzz) reported@AppalachianPowe Still no updates. Still no crew working on repairs. Still Restoration estimate of 12PM. I feel like such a valued customer. By the way. I was promised a call back 4 hours ago... what a shocker it hasn't happened. This company sucks, SCC report filed.
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LukeSlyTalker (@Terence57084100) reported@AppalachianPowe Why did it just go out RIGHT AFTER I POSTED THIS MESSAGE? IS THAT PAYBACK FOR STATING THIS PUBLICLY? I WILL REPORT THIS TO THE DEPT ENERGY & WHOEVER ELSE IS ABOVE U & SUE U IF IT DOESNT COME ON RIGHT NOW!!
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osagefist (@osagefist) reported@AppalachianPowe It came as a surprise to me been trying to get help to pay it total now is 928.11 and you still will add another 115 installment next month the amp plan is awesome until you get behind i have to pay 421.64 by tomorrow or it goes off i always kept it up till i lost my job
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Brent Watts WDBJ (@wattsupbrent) reported@VPIdave @AppalachianPowe There are crews out there but the don’t anticipate power in all those areas back on until late tomorrow. Tonight we could have additional blackouts due to high demand.
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kar 🪐👽💫 (@uneed2calmdown) reported@ToriiLynn96 @AppalachianPowe I guarantee it happens sooo much around here, they are horrible. Last winter I had a $550 bill and I was like How? ********? Is this legal?!! Considering you literally cannot choose another provider if you wanted to, and they can charge whatever they want. It’s fuckery.
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Jonathan (@Langer241) reported@dawnkirtner @AppalachianPowe Still out here.
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Indy (Go (Rat)) (@IndyGoRat) reported@AppalachianPowe Like one fifth of the population of our area is without power, don't suppose we'll all be getting 20% off the next bill lol
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Jacob Milam (@JacobM13) reported@AppalachianPowe Long wait time was only issue. Fred was an amazing man with fantastic customer service and resolved my issues
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Kevin Dodgion (Official) (@Otakop) reported@AppalachianPowe #4 Use Appalachian Power, you will use zero energy in a deadly once-in-a-generation ice storm. Good luck getting payment from dead customers.
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Advaris-KO💙 (@Kira_mists) reported@AppalachianPowe If I wanted a "review" of my power usage I would have asked. I just added 1400sq ft and pool, yea we use power..which we pay you for montly, on time. So please don't tell me to take shorter showers, or how to use my dryer.
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J S (@_tibzz) reported@AppalachianPowe Imagine thinking I'm going to pay insurance claim deductible for a hotel room. Glad to hear you're not liable for the financial pain inflicted on your customers nor the quality of your customer service. Trash company, you only succeed because you monopolize the area.
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doyle mcpoyle 🌙 (@ceceett) reported@WVEMD They make BILLIONS in profit every year. Upgrade the ******* grid! I don't deserve to freeze to death just because @AppalachianPowe wants to line their CEOs pockets.
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LukeSlyTalker (@Terence57084100) reported@AppalachianPowe I've never had more trouble with ANY OTHER COMPANY in my entire life as I've had with you in a very short time!!! Dont test me cuz I will do what I just said I would! Put the ******* power back on right ******* now!!!
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TOPShōnenMADs (@TOPShonenMADs) reported@AppalachianPowe Dear, I would like please your service to send my security deposit check to an another US address with the name of a family member written on the check instead of mine so that the latter can cash for me the check at the bank.Who should I notify for that to occur?
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Eddie neace (@Eddieneace8) reported@AppalachianPowe power been out for 6 hours no updates no trucks have been in area not even to check lines how about pulling one of 12trucks you have on one city block
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Thomas Assey (@AsseyThomas) reported@AppalachianPowe Line people work hard Corporate AEP works hard to price gouge its customers so they can meet profit and bonuses expectations
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Joshadkins79 (@joshadkins79) reported@AppalachianPowe I'd like report an outage via Twitter
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SPAZZ SPORTS (@SPAZZ_SPORTS) reported@AppalachianPowe If I didn’t pay my bill you’d be all over me trying to get your money. It would be nice to see some of that same urgency when it comes to restoring my power. I have a new born in the house and elderly neighbors. Perhaps some damn effort or timeline!!!!!
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Tom Raker (@tom_raker) reported@wchs8fox11 @AppalachianPowe So all those rate increases didn’t help them prepare
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Erin Barton (@ErinLBarton) reported@AppalachianPowe Best of Luck Working to Restore Power Following Quick Severe Weather!!!
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Joey Gore (@JoeyAlanGore) reported@AppalachianPowe can someone please explain all the recent power outages on Silver Street in Poca? 3rd time within a very short period... Last one was equipment related.
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Cam (@deandreTgiant) reported@AppalachianPowe any update on Bedford power outage?