T-Mobile outages and service status in Jersey City, New Jersey
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- T-Mobile generated 6 outage signals in the last 24 hours around Jersey City, including 6 direct reports.
- The most common problems reported in this area mention Internet, Phone, and E-mail.
- The most recent signal from this area was received Apr 16, 1:40 PM EDT.
- Internet (46%)
- Phone (37%)
- E-mail (6%)
- Total Blackout (6%)
- Wi-fi (6%)
The latest reports from users having issues in Jersey City come from postal codes 07305 and 07395 .
T-Mobile US is a major wireless network operator in the United States. Its headquarters are located in the Seattle metropolitan area. T-Mobile US provides wireless and data services in the United States, Puerto Rico and the U.S. Virgin Islands under the T-Mobile and MetroPCS brands.
Problems in the last 24 hours in Jersey City, New Jersey
The chart below shows the number of T-Mobile reports we have received in the last 24 hours from users in Jersey City, New Jersey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 16: Problems at T-Mobile
T-Mobile is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Jersey City, New Jersey
The most recent T-Mobile outage reports came from the following cities: New York City, and Jersey City.
| City | Problem Type | Report Time |
|---|---|---|
 New York City
|
Total Blackout | 2 hours ago |
|
New York City
|
Phone | 7 hours ago |
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New York City
|
Total Blackout | 13 hours ago |
|
New York City
|
Internet | 15 hours ago |
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New York City
|
Internet | 17 hours ago |
|
New York City
|
Wi-fi | 18 hours ago |
Nearby cities with recent reports
12 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
T-Mobile Issues Reports Near Jersey City, New Jersey
Latest outage, problems and issue reports in Jersey City and nearby locations:
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Joseph D. Grizzly (@Joey_Grizz) reported from Jersey City, New JerseyHad the WORST customer service experience with @TMobile. I was practically begging to spend money with the company and they "couldn't do anything to help me". I'm going to look into moving to @verizon
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Fahad K🇺🇸 (vaxxed 💉💉) (@AllAboutFKK) reported from Jersey City, New JerseyThis is the difference. I tagged @TMobileHelp and @BestBuySupport in one single tweet. I got an instant response from a real person from T-Mobile. I am still awaiting response from @BestBuy. I guess when you’re a monopoly you stop giving a **** about your regular customers
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✨Leela Sparkle✨ (@RogueHarley) reported from Jersey City, New Jersey@TMobile the way the franchise locations are run have no interest in the customer since they can prevent anyone at an official retail location from resolving the problem. Thanks for leaving me susceptible to COVID because I haven’t been able to leave this location.
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Ghetto Word to Geppeto (@EmperorxKen) reported from Jersey City, New JerseyEver since you guys merged with sprint my Tmobile service has been trash!! Fix this @TMobile
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♡ JWOWW ♡ (@justjwoww) reported from Jersey City, New Jersey@TMobile idk what’s going on but your signal has been lagging lately & I’m not having it
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NCommander (@FOSSfirefighter) reported from Jersey City, New Jersey@ATT lost a customer because there ****** practice of blocking non AT&T phones from getting VoLTE and thus loosing service in two months, and being lead around by customer service. Will see if @TMobile will take this device as is but I'm just flat out ticked ...
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Pilar Martis (@PilarMartis) reported from Jersey City, New Jersey@TMobileBusiness @TMobile @iHeartMedia @Karahpreiss You had a multiple hour outage. No splash announcement on your call center. You made Monday horrible! You need better incident management!
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Jayleen (@jayleen_x3) reported from Jersey City, New Jersey@TMobile @TMobileHelp the worst cellphone company !!!!
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carl cardashian (@RanaDelCarl) reported from Hoboken, New JerseySo far, this test drive with @TMobile has been . . . less than positive. I don’t know if it’s the hotspot itself for being low powered or it’s actually the signal. But Verizon is still holding strong with faster speeds and consistent signal strength.
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Shaurya Singh (@ssingh304) reported from Jersey City, New Jersey@TMobile @AppleSupport you guys need to get your act together. Bought a Apple series 4 watch (month old). Turns out it was defective. Cellular isn’t working. Making me run 3 times to t-mobile and 1 time to Apple store. #shittyservice #AppleWatch #Tmobile #horrible #bad #Apple
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Hector Santiago (@santiagohec) reported from Hoboken, New JerseyApparently "Tony" the manager have some issues with me paying my bill AND asking questions about my phone with the manager here. Just waiting for the other associate to be done so I can ask HIM. What a joke, @TMobile . Talk to your manager about attitude problems.
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Joshua Hernandez (@dapengi) reported from Jersey City, New Jersey@Kirt121413 @JohnLegere @TMobile Damn I wouldn’t mind a set of these.
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Greg Sarafan, esq 🌲👽🌲 (@GSarafan) reported from Jersey City, New Jersey@lindahayes1949 I have tmobile, apparently there have been issues across the east coast all day
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Kristen Pulver (@KristenPulver) reported from Hoboken, New Jersey@TMobile @sprint your website says your there 24/7. Our phone number has been hacked. We need your fraud team ASAP. Please help.
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Ken (@EmperorxKen) reported from Jersey City, New Jersey@TMobile my service is terrible !! Tall need to get it together ASAP !!! Ever since you guys merged with sprint service has been a pain in my ***
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Joe Popson (@joepopson) reported from Hoboken, New Jersey@askdes Looking forward to seeing what this new iPhone is capable of on the @TMobile network, @askdes !
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Vinicius Carvalho (@vccarvalho) reported from Hoboken, New Jersey@JohnLegere I have been a @TMobile user for over 7 years, but please can you fix the congested network at Hoboken and Secaucus stations. It's such a pain our commute when our fast network comes to a freaking halt because the cells on those regions can't keep up.
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DELLY (@PoundSignDead) reported from Jersey City, New JerseyHey @TMobile you know damn well nobody reading long ass text messages like that
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Mr. ****** (@industrialfag) reported from Jersey City, New JerseySuck it Google Fi! Your policy of not supporting 5G on an iPhone. I moved directly to T-Mobile from your crap MVNO and not only get 5G now but can also get my next watch to work with them.
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simone (@TennesseeHoney_) reported from Jersey City, New Jersey@TMobileHelp hi I haven’t had LTE or 4G since yesterday evening, is there some outage or something
T-Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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LilUddin (@SaifSabih2) reported@Fleonard85 @TMobileHelp This is happening to me as well is there any fix to it?
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yulit Boyd (@BoydYulit) reported@TMobile After 12 years of loyalty and always paying my bill on time, I never imagined I would feel this disappointed. I was charged $160 for an international call I did not make and told I still have to pay it. I feel unheard, frustrated, and unfairly treated.please help me.
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D Boss (@DBoss222024) reported@TMobileHelp So on the 24th, my bill was 341 today is April 13. My bill is 490 now tonight I called to speak to someone again I’m told my bill is $837 and I needed to make a payment arrangement in order to get my service restored this is highway robbery
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TJ Stevens (@CoachDad0511) reported@TMobileHelp @SriniGopalan I spoke with TMobile help yesterday on here...ill save the steps, i will have to call the 833 number provided to NORT but they arent open and it route back to customer service anyway...no one can "help" just feel bad for me
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XJACOBSHEM (@XJACOBSHEM) reported@TMobileHelp @TMobile i’m trying to make a payment but it’s not going through your website is not working at all. Please help and get somebody to DM’s. That way I can make a payment. Thank you so much. I sent you a message by the way.
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Roger Entner (@RogerEntner) reported@ATT @Verizon @TMobile Dropped calls dropped from top reason to least important reason for leaving. Coverage is good enough. Speed does not stop churn. The data proves network investment no longer buys loyalty. 📶🛑 #Wireless #DataAnalytics
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Jesse (@Jessecooksfood) reportedWalking from T-Mobile park to the waterfront and Pike Place is pretty nice now. Not a bad experience for someone visiting the city, I would think
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Bear? (@Bearshevik) reportedI'm sorry but I'm never calling it T-Mobile Park That **** is Safeco Field until I die
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Stang (@stangvert_70) reported@TMobileHelp Niagara falls,NY. The signal is ****. No more DMs, it's like your hiding something or you don't know what your doing.
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Ron C. Smith (@LostkeysBH) reported@hflemingtx @XFreeze I don't have T-Mobile, thank you for your comment by the way. It was very nice of you to inform me of all this. Mint mobile is a prepaid cell phone service I use for my iPhone 17 Pro Max. I recently upgraded because the battery on my iPhone SE was shot from leaving it plugged in too long. So I took my whole check and bought this. I was retired at 30. I am a quadriplegic and I use voice control to operate my phone and Dragon NaturallySpeaking to operate my laptop. Anyway, any help would be appreciated I know mint mobile runs on the T-Mobile network. So I don‘t know it will work for my phone with Starlink. But any help would be appreciated. Like your experience, knowledge etc.. Thank you very much!