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T-Mobile outages and service status in Allen, Texas

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Full Outage Map
  • T-Mobile generated 0 outage signals in the last 24 hours around Allen, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 71% Internet (71%)
  • 29% Phone (29%)

The latest reports from users having issues in Allen come from postal codes 75013 .

T-Mobile US is a major wireless network operator in the United States. Its headquarters are located in the Seattle metropolitan area. T-Mobile US provides wireless and data services in the United States, Puerto Rico and the U.S. Virgin Islands under the T-Mobile and MetroPCS brands.

Problems in the last 24 hours in Allen, Texas

The chart below shows the number of T-Mobile reports we have received in the last 24 hours from users in Allen, Texas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at T-Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Allen, Texas

The most recent T-Mobile outage reports came from the following cities: Richardson, Frisco, Allen, McKinney, Prosper, and Plano.

CityProblem TypeReport Time
Richardson Phone 11 days ago
Frisco Internet 13 days ago

Community Discussion

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T-Mobile Issues Reports Near Allen, Texas

Latest outage, problems and issue reports in Allen and nearby locations:

  • LovelymarisaT
    Marisa Tigney (@LovelymarisaT) reported from Allen, Texas

    @TMobile, what’s going on with phone service? I’m trying to call people to make sure they are safe in East Lansing, MI and I can dial out? What’s happening? Please fix this!

  • chriswallace
    Chris Wallace (@chriswallace) reported from McKinney, Texas

    @aaronstump @krispuckett @TMobile I think their choice of positioning watered down (heh) that advantage. Bringing attention to the fact that Pepsi is a poor Coke substitute doesn’t strengthen the brand, plus people in Atlanta thought it was silly for Pepsi to pretend like they own the town, tried too hard.

  • TheyHateNoelll
    Unfriendly Black Hottie 💕 (@TheyHateNoelll) reported from Richardson, Texas

    For all my T-mobile users: Switch to airplane mode for 10s and then turn it off. I got my service back!

  • johnny1111234
    John (@johnny1111234) reported from Richardson, Texas

    @TMobile @Pandora @Chromeo @pandoramusic I don’t want to pay for cell service and for @AppleMusic and for Apple TV

  • buzyntexas
    B Good (@buzyntexas) reported from Plano, Texas

    Customer service is a lot better now @sprint since you guys merged with @TMobile

  • MiaLossen
    Mariamante (@MiaLossen) reported from Plano, Texas

    @TMobileHelp @TMobile while are y’all charging me late fees for payment arrangements that i make on time? that doesn’t make any sense, plus the payment arrangements are supposed to help during this pandemic

  • NancyJoLambert
    Nancy Jo Lambert (@NancyJoLambert) reported from Frisco, Texas

    And @sprint @sprintcare the fact that I can’t access data when a phone call is absurd. How about you upgrade your stupid network to you know, actually work. Leaving you as soon as I am allowed. 😡 @verizon @ATT @TMobile I’m looking at you now. 🤗

  • auhmandah
    mandi. (@auhmandah) reported from Plano, Texas

    Going to Mexico this weekend....does Mexico count as international service charges because I thought I heard Canada and Mexico don't on plans 🙃 @TMobile @TMobileHelp

  • King_Jvckson
    Jackson Connor (@King_Jvckson) reported from Richardson, Texas

    I wish my iPhone 12 Pro would ship for **** sake @TMobile @TMobileHelp

  • johnny1111234
    John (@johnny1111234) reported from Richardson, Texas

    @CarnivalCruise Why can’t y’all add free cell service onboard every cruise parter with @JohnLegere @TMobile

  • ismellyourtweet
    Derek Malone (@ismellyourtweet) reported from Frisco, Texas

    @TMobileHelp I’m switching from @ATT today and have their iPhone 12 Pro Max. Anything you can help so I can pay off their phone?

  • mattrjamestx
    Matt James (@mattrjamestx) reported from McKinney, Texas

    Great test video of T-Mobiles new 5G service that covers 200M people!!! #TMobile

  • McKinneyMFFL
    McKinney MFFL (@McKinneyMFFL) reported from McKinney, Texas

    Long time @TMobile customer with 5 lines plus equipment plans getting ready to shop other carriers. Last few days of outages have been ridiculous.

  • SylCova
    Sylvia Covarrubias (@SylCova) reported from Plano, Texas

    @TMobileHelp our family just converted from Verizon. My daughter is in a different state, sent her to your store- 591 Rohnert Park Expy, Rohnert Park CA. Malcom lord multiple times provided the worst customer service for a simple task of changing her SIM card. Close location ASAP

  • LTEstyles
    Miguel Enrique (@LTEstyles) reported from Plano, Texas

    The way I see it, when Robert Dotson was CEO of TMobile, he messed up. • No iPhone • 3G AWS (stupid idea) When Robert departed, T-Mobile was already in the red. Deutsch Telecom sent in Phillip Humm to kill T-Mobile and sell to ATT. That didn't happen. 1/2

  • armadillotek
    Armadillotek S20 Ultra (@armadillotek) reported from McKinney, Texas

    @SamsungRydah @TMobile Just hope the indoor signal can be as good as downtown. Also the road trip barely has signal here

  • justintimecx
    Dennis Wakabayashi (@justintimecx) reported from Murphy, Texas

    @austinlawhead_ @doctorow Data breaches are a norm. Let’s watch them clean it up and support them. There are a lot of human beings freeking out @TMobile right now and I’m sure they would appreciate a little love right now. #KindnessMatters

  • rhpsfan13
    Danielle High (@rhpsfan13) reported from Plano, Texas

    Really tired of @TMobile forcing us to add a line to get a good deal on a phone. I'll just stick to my paid for phone I guess. @JohnLegere fix this.

  • Mpeters1421
    Mike Peters (@Mpeters1421) reported from Frisco, Texas

    @TMobile Customer Service SUCKS. An issue that most of my neighborhood is dealing with has me on my 4th cal. The first was an hour. The second 30 min. Third I held for 42 min and was hung up on.

  • MicheleHelmink
    Michele Helmink 💫 (@MicheleHelmink) reported from Saint Paul, Texas

    Shoutout to my @TMobile hotspot!! @FrontierCorp internet has been down almost 24 hours now, and tech can’t come out until Monday 🙄😬!! First world problems, I know- but it’s still a pain!

T-Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • MediaQSI
    QSI Media - News, Analytics, World. (@MediaQSI) reported

    📶 Motorola Solutions teams up with Starlink and T-Mobile to deliver satellite-powered connectivity for first responders using APX NEXT devices with 5G + direct-to-cell support @MediaQSI

  • UPAT415AWESOME
    Kerry Richardson (@UPAT415AWESOME) reported

    @TMobile @TMobileHelp Been on hold for 35 minutes with help line. my internet is SLOW. help

  • DavidAv23622254
    David Aviles (@DavidAv23622254) reported

    @TMobileHelp Thank you t-mobile for making me loose (3 hours) of my life, just to tell me at the end that you can’t help me.

  • rosecoloredmeg_
    meg | 🐣🫶 (@rosecoloredmeg_) reported

    @COgirlWIworld Everyone told us our phones wouldn’t work here with T-mobile so we switched to AT&T before we moved. Never had service anywhere. Switched back to T-Mobile and have had no issues ever since. 😎

  • 7xpqsf8p7v
    Sabrina Khan (@7xpqsf8p7v) reported

    @carolecadwalla Visited Lebanon twice - in 2022 and 2025. Apple map was not useable at all. Google map was decent. For some reason, Lebanon has very bad coverage in terms of everything. You need a local sim and none of your T-mobile or AT&T or whatever works.

  • _ItsMarley
    Marley (@_ItsMarley) reported

    @TMobile is running a scam! I traded in my phone and multiple times they confirmed they received it. Now they are saying it's broken ( I sent a brand new phone to them). This is ridiculous treatment for someone that has been loyal to you for so many years. Maybe I should change

  • W_C_Parker
    W. C. Parker (@W_C_Parker) reported

    @AlabamaSB @TMobile Auburn is bad at everything

  • marc_vasicek
    Marc Vasicek (@marc_vasicek) reported

    I initially would have had the Samsung A13 reactivated by now but I was told by MetroPCS that some genius at T-Mobile declared the phone stolen and blacklisted. But it’s been sitting in my drawer for over three years. It’s too bad because for a 2022 phone it had a really good camera.

  • William61634909
    William B (@William61634909) reported

    @TMobileHelp I am on the phone yet again with the retards from customer service. @TMobile is by far the worst cell phone provider to deal with. Absolutely no cooperation. If you would like to pick a T-Mobile store that I should go to and harass the employees and customers that's fine.

  • jdog987577931
    Jdog5185 (@jdog987577931) reported

    @petrock20 @fvckerysprinkle Are you on T-mobile cause ur internet sucks!!!! Iv been waitin forever bro…