T-Mobile outages and service status in Charlotte, North Carolina
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Full Outage Map
- T-Mobile generated 2 outage signals in the last 24 hours around Charlotte, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Apr 15, 12:42 AM EDT.
- Internet (72%)
- Wi-fi (11%)
- Phone (8%)
- E-mail (3%)
- Total Blackout (3%)
- TV (3%)
The latest reports from users having issues in Charlotte come from postal codes 28202 , 28217 , 28226 , 28269 , 28216 , 28215 , 28208 and 28205 .
T-Mobile US is a major wireless network operator in the United States. Its headquarters are located in the Seattle metropolitan area. T-Mobile US provides wireless and data services in the United States, Puerto Rico and the U.S. Virgin Islands under the T-Mobile and MetroPCS brands.
Problems in the last 24 hours in Charlotte, North Carolina
The chart below shows the number of T-Mobile reports we have received in the last 24 hours from users in Charlotte, North Carolina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at T-Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Charlotte, North Carolina
The most recent T-Mobile outage reports came from the following cities: Charlotte.
| City | Problem Type | Report Time |
|---|---|---|
 Charlotte
|
Total Blackout | 9 hours ago |
|
Charlotte
|
Internet | 10 hours ago |
|
Charlotte
|
Phone | 1 day ago |
|
Charlotte
|
Wi-fi | 4 days ago |
|
Charlotte
|
Internet | 7 days ago |
|
Charlotte
|
Phone | 8 days ago |
Community Discussion
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T-Mobile Issues Reports Near Charlotte, North Carolina
Latest outage, problems and issue reports in Charlotte and nearby locations:
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Misty Scott (@MistyBleu11) reported from Charlotte, North Carolina@amoellinger @JuliaTulloch2 @JohnLegere @MrDennisJones @JonFreier @TiNaDeTre @TMobile Lucky 🍀 customer! Gotta 💖 T-Mobile Tuesday’s!
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La ChaCha Slide now y’all 🤘🏻😤🤘🏻 (@ayojigglejiggle) reported from Charlotte, North Carolina@TMobile y’all wanna give me better phone service my guy
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Kim McKellar🌊 (@mikimbe3) reported from Charlotte, North Carolina@TMobileHelp my husband and I can't make calls! Please help!
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Moesha Denise Mitchell 🤷🏾♀️ (@MaraleeLynese) reported from Charlotte, North Carolina@TMobile has some great Customer Service Representatives on their phones! I knew my bill wasn’t right and Dyana went ahead and confirmed I was right and fixed it for me!
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Kshitij (@GitanjaliBhakt) reported from Charlotte, North CarolinaSo after the disappointment of not being able to buy a new phone last week, really glad that @TMobile could be of help to iron it out!
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O'Doyle rules (@Doylemakinmoves) reported from Charlotte, North CarolinaCalled @tmobile to upgrade my phone to the new s23 ultra and the rep has no idea how much it would cost me..didnt ask if i wanted it. I need a new phone service
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Gina :: The Dope Bohemian💛 (@thedopebohemian) reported from Charlotte, North Carolina@55mmbae Don’t switch to T-mobile if you value good service and your sanity lol
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nonORTHODOXlevite😂 (@GCAREYNC) reported from Charlotte, North Carolina@TMobileHelp now that i have 5Guc my service seems worse. Can anyone help?
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Whitney-ELISE (@AsapWhitney) reported from Charlotte, North CarolinaLeft AT&T in 2019, & the same yr left my entire support system in NY. Packed up my car, & 2 weeks later, my dad drove down to bring my mattress. Rejoined T-mobile haven't looked back since! To those who continue to climb that uphill battle, we got this!🙃
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Shamarria Morrison (@SMorrisonTV) reported from Charlotte, North Carolina@Hunt_Saenz I’ve been so surprised at how bad the cell infrastructure is here. I came to town with T-MOBILE and had to switch to AT&T. It’s still horrible. I guess the city really did boom before the cell towers could catch up.
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Neyens Brian Mfuni-Molesanga (@kneeyenz) reported from Charlotte, North Carolina@JohnLegere @TMobile But it was just you telling me it’s time to get new service and a new phone (which I need). Sorry Mr. Legere
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Joe Judge is Worse than Ray Handley. #CleanHouse (@TraditionoleWiz) reported from Charlotte, North CarolinaI've been with Sprint since 1998, and now they're forcing us onto that garbage T-Mobile network. Time to go to Verizon...
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Elon Hush (@haroldrtweets) reported from Charlotte, North CarolinaT-Mobile has such a trash website. It’s always broken and producing errors somewhere
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Nick Vaughn (@Callawaygolfpro) reported from Charlotte, North Carolina@Sportsnurse23 @TMobile @AmericanAir It connected, wasn't bad for dial-up speed internet.
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Trevor Hoppe (@trevorhoppe) reported from Charlotte, North CarolinaFYI: when @TMobile says free iPhone on us, what they mean is you pay for the iPhone & after calling in for 6 months & repeatedly promising to investigate & call u back (then never calling you back), after ALL THAT, they deny you anything. Bait & effing switch. Trash. @TMobileHelp
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𝓒𝓪𝓷𝓷𝓸𝓷 (@iJumpLikeJordan) reported from Charlotte, North CarolinaDear @verizon, I am paying for your services monthly. What is going on with this signal. This is day two. If I wanted Sprint or TMobile signal, I would switch over. Please fix this.
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Lexus Andretti (@Lex_Wayne) reported from Charlotte, North CarolinaI switched from my Sprint SIM card to my T-Mobile one and now my signal is worse.
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Thomas Johnson (@ThomasJ16131506) reported from Charlotte, North Carolina@JohnLegere @TMobile Damn!
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gavindyer (@gavindyer) reported from Charlotte, North Carolina@JohnLegere @TMobile John. Please come back to Charlotte, come and see me, and let me take you to an area that is the black spot,not magenta!! Coverage sucks at times
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Crystal Irby (@Tastimocha) reported from Charlotte, North Carolina@TMobile I went Into your store on 2/17 after speaking with you Customer service rep in regards to carrier freedom I am very disappointed with how this process is planned out. I’ve ended up having to pay the previous carrier out of my pocket and I have yet to have a resolution!
T-Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Tint Engineering (@TintEngineering) reported@TMobileHelp how can we get in touch with your IT support team? One of our domains is being blocked by your ISP offering, and we have not been able to get in contact with someone to get it unblocked.
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m (@Fashi0nLuvr) reported@BigMorito @TMobile They’re only good for the T-Mobile Tuesday’s and the international data. Everything else literally sucks
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Roger Entner (@RogerEntner) reported.@TMobile is losing its way. Churn hit nearly 1.3% in Q4 because they broke the consistency of the Uncarrier model. When you change the model that built your brand, the data punishes you immediately. Stability drives retention. 📉👋 #TMobile #Uncarrier
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Principle Over Party (@Non_Partisan_K) reported@gtoshaman @jimmyfallins @Starlink I have T-Mobile. Download is great. Upload is fine and better than this. But starlink latency is far better. T-Mobile latency sucks
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LilUddin (@SaifSabih2) reported@Fleonard85 @TMobileHelp This is happening to me as well is there any fix to it?
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StormySteelfate (@SSteelfate) reported@WhisperingWllws @JustineBateman Netflix, Hulu and Paramount+ free through T-Mobile Cell and Internet plans. I did lose HBOMax when I switched internet - but saved a boat ton of money. Prime Video - because I do pay for Amazon Prime for the free shipping Peacock - Walmart+ Sub As long as my internet and/or cell phone are working - I'm doing ok on streaming services. But if T-Mobile goes down....I'm screwed. LOL
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QSI Media - News, Analytics, World. (@MediaQSI) reported📶 Motorola Solutions teams up with Starlink and T-Mobile to deliver satellite-powered connectivity for first responders using APX NEXT devices with 5G + direct-to-cell support @MediaQSI
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Stang (@stangvert_70) reported@TMobileHelp Start by fixing the tower and your signal in Niagara Falls. The signal is about as stable as a third world country.
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Kill the Save America Act - Stop the Steal🌈🇺🇦🌊 (@Jeremy00Woytsek) reported@TMobileHelp Another $30 charge. Now we are up to $92, and the charges won't stop. WTF is going on here? I keep getting the same cookie-cutter message as others that an account cannot be found, yet charges keep happening for a cancelled trial that I now wish I had never joined in the first place. I want my money back asap and for these fraudulent charges to stop!
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XJACOBSHEM (@XJACOBSHEM) reported@TMobileHelp I have already tried that link, but it requires a minimum of five dollars to be paid the bill with less than five dollars so that is why the link is not working