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Straight Talk

Straight Talk Outage Map

The map below depicts the most recent cities worldwide where Straight Talk users have reported problems and outages. If you are having an issue with Straight Talk, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Straight Talk users affected:

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Straight Talk is an American prepaid, no-contract mobile phone provider brand operated by TracFone. Straight Talk offers mobile phone and mobile internet in collaboration with Walmart.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Straight Talk Issues Reports

Latest outage, problems and issue reports in social media:

  • PoofFloofle
    Trailer Park Liberty 🇺🇸 (@PoofFloofle) reported

    @MyStraightTalk Hi! Your POS rep "Billy" literally just disconnected my service mid-conversation and now I can only make emergency calls. WTAF??

  • DR_MT_Nuttz
    Richard Puller (@DR_MT_Nuttz) reported

    @MyStraightTalk **** that i'm cancelling this ****. spent 30 minutes on hold to get hung up on by some street-shitter and now you put me 54th place in the queue, bullshit i'd rather just switch to a real carrier

  • bfosterbfa
    Betsy A Foster (@bfosterbfa) reported

    @MyStraightTalk @Boodahpest69 I ask to speak to a representative and you hang up on me

  • FreshmanShams
    Free Deep-Thinker (@FreshmanShams) reported

    @MyStraightTalk I'm not experiencing any trouble..

  • Midges_Homer
    Lord Evil Monkey (@Midges_Homer) reported

    @Dra0i12 @MyStraightTalk Try calling on your working ST phone to have your wife’s ST phone number put on a new ST only phone just to have the CSR **** you off on the store, hang up on you and take your phone out of the system so you have 2 paid-for phones and plans but no working phones. Worst CS ever.

  • GilbertBalbuen8
    Gilbert Balbuena (@GilbertBalbuen8) reported

    @MyStraightTalk I have been a customer now for over 12 years and the customer service for this company is just absolutely horrible. Today I have been at my desk for nearly 10 hours trying to get my new sim card to work. Over 4 hours of phone time. 3 or 4 call backs. Still no fix

  • themovieguy73
    pk (@themovieguy73) reported

    @MyStraightTalk will I be able to get free service thru you?

  • IdolChatteryd
    Mark Franklin (@IdolChatteryd) reported

    @MyStraightTalk I purchased a @MyStraightTalk phone. It worked for 2 weeks. What followed was the most frustrating customer service experienced I've ever experienced. 4 months later, I still haven't gotten a refund.

  • sumertyme69
    Sumertyme ☮💖😁 (@sumertyme69) reported

    @MyStraightTalk why do I have no service right after adding a card for service? Have had it for years.

  • xTrashPanda98x
    Donnie (@xTrashPanda98x) reported

    Hey @MyStraightTalk can you explain why for some reason when my god daughters mother calls and calls for over a week for her SIM card to be unlocked you guys never EVER help. That email you guys say you send but NEVER actually send is ridiculous!

  • Midges_Homer
    Lord Evil Monkey (@Midges_Homer) reported

    @MyStraightTalk Any time I’ve had a problem, this is the nightmare I went through before solving my own problem without your help. Never again, we’re done. Complaints will be filed. Done.

  • r2s265hsv9
    Danielle Losey (@r2s265hsv9) reported

    @MyStraightTalk 91 in queue in attempt to resolve an illegal billing issue. Do you have a legal department that can assist me? Or do I have to get lawyers involved?

  • derrbearrr
    D e r r 💡c k (@derrbearrr) reported

    @MyStraightTalk my phone is saying it’s deactivated! Like what is going on. I can’t call no one or nothing. It’s saying my phone don’t have service.

  • syd_hope
    syd ✿ (@syd_hope) reported

    Pretty bad that my #Temu order shipped BEFORE my new iPhone 14 Pro Max from @MyStraightTalk and I even paid for over night shipping for it and it’s STILL not been shipped out! 🙄😡

  • Dra0i12
    WizurdHat (@Dra0i12) reported

    @MyStraightTalk @MercilessSoz You guys are trash. You treat your customers like trash and you get away with it. It should be criminal the robbery you guys are pulling off.

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