Simple Mobile service status: outage reports and connection issues
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Full Outage Map
Simple Mobile is an American mobile virtual network operator (MVNO) brand operated by TracFone. Simple Mobile offers mobile phone and mobile internet using the T-Mobile mobile network.
Problems in the last 24 hours
The graph below depicts the number of Simple Mobile reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Simple Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Simple Mobile users through our website.
- Phone (67%)
- Internet (17%)
- Total Blackout (17%)
Live Outage Map
The most recent Simple Mobile outage reports came from the following cities: New York City, Newark, Newington, and Amarillo.
| City | Problem Type | Report Time |
|---|---|---|
 New York City
|
Phone | 1 day ago |
|
Newark
|
Internet | 10 days ago |
|
Newington
|
Phone | 2 months ago |
|
Amarillo
|
Phone | 2 months ago |
|
Denver
|
Phone | 2 months ago |
|
Pulaski
|
Total Blackout | 3 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Simple Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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The Silent Plug (@Chante2times) reported@SIMPLEMobile is the worst phone company in history ya’ll learn your lesson by using me as an example. My business phone has been down two days but payments have properly been processed I can’t understand
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✨Danielle✨ (@konekochan143) reported@SIMPLEMobile how are going to "upgrade" your network and not send out sim cards to.yout customers? And when we do get a new sim, thr mobile network no longer works? 😑
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Erica Shrita (@FxckLuv_imThugn) reported@SIMPLEMobile after purchasing the SIM card, paying for a plan, and entering the info to port my number I was told my sim wasn’t compatible for the the phone. I called customer service and was on the phone with a representative for 40 mins and he did absolutely nothing
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GeorgiePorgie (@G7_G1_) reported@SIMPLEMobile For the love of God. Please someone contact me. NOT NO F@&KING CUSTOMER SERVICE RETARDS. IM BEGGING YOU. I really don't want the next message you guys receive about me to be from my family or the police. I just want the problems to STOP.
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Gurudine (@Gurudine_) reported from Cutler (historical), Florida@SIMPLEMobile I'll never recommended you guys, this is it for real. Terrible customer service is trash when you dial 611
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HAAAAAAA (@wellgotdamngirl) reported@SIMPLEMobile Your representatives are idiots!!! Your whole company is a pathetic scam of a mobile service provider!!!!
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samvictor (@Samvict40837399) reported@SIMPLEMobile what a shame I was trying to activate be my plan and called multiple times to customer and every time he says transferring to customer it get disconnected what a shame I tried online activation no help shame on you simple mobile
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Ava (@desirsinterdits) reported@SIMPLEMobile like I said on Facebook y’all better count your f**king days. If this is Uday Kira still running all of the simple mobile social media accounts you should extremely ashamed of yourself. You too Mr. BADAR.. Worst CEO I’ve seen in my life. Eff you two
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Gurudine (@Gurudine_) reported from Cutler (historical), Florida@SIMPLEMobile Oh trust me i will. I want to speak with someone who can answer my question and grt **** done. I'm not gonna talk to no one in a call center
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Howard Wilson (@yooSupah) reported@Animated_kid @SIMPLEMobile Same bro. I have no signal at all 😳 glad I got Wi-Fi I might switch too
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Kita-Simone (@KitaSimone247) reported@SIMPLEMobile I already did that. They didn't help. It was a waste of time.
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Michelle Williams (@YrTimeToShine) reported@SIMPLEMobile Hello, I keep having to manually refill my plan even though I opt for autopay EVERY month. I reached out to you last month with the same issue and u promised to resolve it. It is causing real issues. Can you please escalate this complaint?
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Jeremy Dopson (@JeremyDopson8) reported@SIMPLEMobile When are y'all going to come out some SIMPLE Mobile SIM card on Verizon network they all still got T-Mobile you please change your Servo to Verizon we are going to take your service to Verizon simple Lover now
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Pioneer Mobile (@pioneermobile71) reportedSo the TF Portal has now deleted the activation zip codes for @SIMPLEMobile customers. I guess they were losing customers at an exceptionally fast rate and this was one way to slow the bleed.
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ken andrew II (@skeeterfl) reported@SIMPLEMobile I have been w/SM 4 over 7 years The iPhone 13 I bought had a cracked screen I have wasted over 3 with 3 diff reps No one can help me replace this defective iPhone I’m filing a complaint with the Federal&Florida Consumer Protection Agencies. #SimpleMobile is a scam
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flowergirl66 (@flowergirlchar) reported@SIMPLEMobile I just called Simple Mobile again. The agent did not understand me said I would be getting an email. I asked why the agent chat feature in my app was not working no lines for conversing. Very FRUSTRATED I paid my bill yesterday!! Please help blocked from earning reward points
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LoneStar Sky (@Lonestar_sky) reported@SIMPLEMobile your mobile web experience is horrible, like built by first time devs
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Robo Robb (@roborobb) reported.@SIMPLEMobile customer service is wild. These guys hang up on you for no reason. Then @Walmart customer service will deny you any way to escalate. It’s so dystopian.
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WillyRage (@KapGunRyda) reported@SIMPLEMobile still trying to buy that Iphone SE for 150 off the website. Still not working. No one can help me. Not chat or phone sales.
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GeorgiePorgie (@G7_G1_) reportedA lady reimbursed the 5 days to me last night, yet my plan never turned on... 🤯🤯🤯🤯🤯 After spending all of last night and today with no phone I decided to just pay the bill and it's still not on?? 🤯🤯🤯🤯🤯🤯 @SIMPLEMobile
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RADLEY COOPER 🇯🇲 (@XHayaTeX) reported@SIMPLEMobile Please respond to my emails or I shall bring the wrath of Kane down on your company via social media.
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ANDREW SAENZ (@TRAKETIN) reported@SIMPLEMobile and this is the first time with this issue, so it seems that this is a big LIE in order to avoid fixing this situation. There is no mention about calling 24 hours in advance of a trip and the “fact” that it always happened in this way, plus no supervisor available to step up in
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DanielaKrystal💘✨ (@DanielaKrystal) reported@CristinaOnly1B @SIMPLEMobile Omggg. My process took a while cus I needed verification & a number switch over and what not. Try to call or go to a phone store in person Thats how i got help.
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RECOVER YOUR ACCOUNT HERE (@cyberpunk_774) reported@brendanloughrey @SIMPLEMobile @zerosecurity Why don’t you inbox me for help asap
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Gurudine (@Gurudine_) reported from Cutler (historical), Florida@SIMPLEMobile 3 months of non existent data, paying $100 for the last 3 months for potato internet data, would never ever recommend.
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Dana DeArmond (@DanaDeA77030972) reported@Bridget88955287 @SIMPLEMobile Seek help from #mychol_tech on Instagram he helped me regained access to my account that was hacked in less than an hour and now I have access to my account
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Gurudine (@Gurudine_) reported@SIMPLEMobile You cant fix ****, customer service sucks. Yall dont want to help only act helpful. ****** company and terrible customer service when you call 611. They dont help you but on there public profile they pretend to be helpful
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ANDREW SAENZ (@TRAKETIN) reported@SIMPLEMobile you customer service, now with verizon are no good, they dont give solutions at all... seems like they want that customers move to verizon and quit on simplemobile
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Jorell ➐ (@iamjorellr) reported@SIMPLEMobile just paid for a data add-on (which I do sometimes), now my data speeds are abysmal! WTF?
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Jabari Jennings (@JJNewsboy438) reported@YrTimeToShine @SIMPLEMobile I need a service pin code