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Citi

Citi Outage Map

The map below depicts the most recent cities worldwide where Citi users have reported problems and outages. If you are having an issue with Citi, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Citi users affected:

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Citi, or Citibank, is the consumer division of financial services multinational Citigroup. Citi offers retail bank services to individuals and businesses, including checking, savings, credit cards, mortgages and loans.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
North Tonawanda, NY 1
Saint George, UT 1
Memphis, TN 1
Camp Hill, PA 1
Germantown, TN 1
Goose Creek, SC 1
Slatington, PA 1
Boise, ID 1
Southgate, MI 1
LaBelle, FL 1
Columbus, OH 1
Pahrump, NV 1
San Clemente, CA 1
Easton, PA 1
Brooklyn, NY 1
Baton Rouge, LA 1
Los Angeles, CA 6
Miami, FL 1
Reno, NV 1
Kansas City, MO 1
San Jose, CA 1
Monroe, MI 1
Philadelphia, PA 1
East Setauket, NY 1
Phoenix, AZ 2
Salt Lake City, UT 1
Kingman, AZ 1
Longview, WA 1
Torrance, CA 1
East White Plains, NY 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Citi Issues Reports

Latest outage, problems and issue reports in social media:

  • aferato76
    Al (@aferato76) reported

    @Citibank sucks, horrible customer service. Debit card issues.

  • wegertsports
    Wegert Sports (@wegertsports) reported

    @AskCiti For many days I get the message "Our system is experiencing temporary delays. Please try again later." I called over the weekend and the representative said it's a known issue and they are working on it. I tried to log in again this morning and still got that error.

  • 0xSolutions
    SOLUTIONS (@0xSolutions) reported

    @CryptoMiners_Co @Citibank Legacy banks finally building the on-ramp they once tried to block.

  • FamilyKishore
    Kishore & Family (@FamilyKishore) reported

    @Citibank Extremely frustrated. Applied for a credit card over 10 business days ago and still have not received it. Customer service says it was sent via regular mail with no tracking and even a replacement would be the same. Needed it urgently for a booking. Very disappointing.

  • rc_buckeye01
    RC_buckeye (@rc_buckeye01) reported

    @JohnCornyn @Citi Will they help you pass the SAVE Act? Wasting your time. 5/18 early voting begins

  • ByrumJd
    JD Byrum (@ByrumJd) reported

    @Citi Very disappointed with your customer service today. Clearly your policy is to delay and obfuscate and not value good customers. @CapitalOne for the W… always.

  • hey_scout
    al (@hey_scout) reported

    @AskCiti found out via a “thanks for your payment” notification that you took my monthly cc payment twice. not thrilled to be paying double on an already too high interest rate debt. let me know how we can fix this

  • FriscoNando
    Frisco Boy (@FriscoNando) reported

    @AskCiti Forget it. I am not calling in . Good luck with tracking this down

  • MrMarmite
    Kbnft Qppmf 🕷moved to bluesky (@MrMarmite) reported

    @AskCiti do you have any way of contacting customer service other than by phone?

  • Blijha
    Blijha Michelle 🌻 (@Blijha) reported

    @AskCiti Just sent a DM. I’ve already spent hours trying to resolve this with no clear answers. Hoping your team can actually help locate or release my funds.

  • DamalaTony
    Tony Fadil (@DamalaTony) reported

    @AskCiti I expect this matter to be handled urgently. I should not have to chase down money that was never even dispensed to begin with. This experience has been extremely frustrating, misleading, and unacceptable.

  • DinnerWed
    WedNightDinner (@DinnerWed) reported

    .@Citibank why am I hearing horrific stories about your bank freezing accounts??? .@dojphofficial wtf

  • sachinjain01
    Sachin Jain (@sachinjain01) reported

    @askciti : Please look into my issue related to fraudulent charges on my credit card. It has been more than 4 months now with back and forth with no satisfactory resolutions.

  • HazazelT
    CJ_T&C_SportsCards (@HazazelT) reported

    Do yourself a favor and avoid ever getting a @Citibank credit card. The only company that will at random decide to change how their cars operates. Had them for 4 years. Can’t wait to cancel that card after using my miles. Worst service in a card ever.

  • NYRfan4ever
    🎧📱⌚️ YW 📱⌚️🎧 (@NYRfan4ever) reported

    @AskCiti No thanks. More scripted answers highlighting the lackluster customer service. Citi only cares about money. Even if it’s at the expense of customer security

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