Chase status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Chase reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Chase users through our website.

• Website (47%)
• Login (26%)
• Transactions (13%)
• Mobile App (10%)
• Transfer (3%)
• Withdrawals (1%)

Live Outage Map

The most recent Chase outage reports came from the following cities: Mound, Las Vegas, Seagoville, Santa Clara, Kansas City, Houston, Clifton, Granbury, Hesperia, Columbus, New Milford, Denton, Township of Evan, Compton, and Cumming.

City	Problem Type	Report Time
Mound	Website	17 hours ago
Las Vegas	Login	21 hours ago
Seagoville	Login	2 days ago
Santa Clara	Website	3 days ago
Kansas City	Website	3 days ago
Houston	Transactions	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Chase Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nevermōr (@drwill) reported 6 minutes ago

  What’s the point of paying the outrageous annual fee of a @Chase Sapphire Reserve card when the app to make use of the benefits doesn’t work and the Chase reps who answer the phone can’t help you? All I want to do is reserve entry at the PHX lounge for my flight tomorrow, but I’m locked out by a broken mobile app.

• 
  PsudoMike 🇨🇦 (@PsudoMike) reported 15 minutes ago

  @candepee @Wise @Chase The gap between "Completed" and "recipient got it" is where payments horror stories live. Wise sending funds is one leg. Chase accepting and crediting them is another. Both are passing responsibility instead of owning the reconciliation. File a formal dispute, don't DM support.

• 
  Cole Mickens (@colemickens) reported 16 minutes ago

  In the continuing saga of @Chase's incompetence: Passkeys don't work in Firefox. Passkey login doesn't trigger in Chrome frequently, and requires SMS TOTP after anyway!

• 
  Rob (@MammothRob) reported 17 minutes ago

  @Chase you’ve been trying to get me to go paperless forever, well, we did. Now we need a copy of a check from 6/2023 - not on the website or app. We need it today. It is unacceptable on every level for a financial institution to only have records for the last two years available. Paperless saves you money, with ZERO savings for us. Now it has cost me money and time. What a spectacular fail. Going back to paper everything.

• 
  Rock Mcclure (ACCOUNT RECOVERY EXPERT) (@Rocket_fixx) reported 19 minutes ago

  @paborman @ChaseSupport This problem is more common than people realize — there’s a proven way to solve it efficiently.

• 
  j_ (@Krptd) reported 20 minutes ago

  @Chase **** you too. Cause of you guys no bank accepted me. Lawyers told me I can file for a lawsuit for discrimination because you guys made me look like a crook.

• 
  thebaker∞ (@th3bak3rr) reported 20 minutes ago

  i wonder if CEO of JPMORGAN will be good with a 30 percent draw down on your stonk? @Chase

• 
  Enemy of the Moorish Nation, Schuyler Clark Bey (@SETHARWER) reported 24 minutes ago

  @Chase Even though Mayor Daley was not on board CVL still came across moorish indigenous grant money in the years of 1968 and 1969.  Of course, the best form of help would have needed to come from the city itself but for now grants from several private and smaller federal programs would

• 
  The last Boomer (@michaelshep71) reported 25 minutes ago

  @Chase I'm on also add that my client has had her release date moved up two weeks and now I have to get her accommodations and help care between now and the 2nd of April. I have wasted an entire day on this

• 
  Edward Norman (@enorman18) reported 30 minutes ago

  @Chase if I have 6 hours of call recordings of dealing with your support team and having my time wasted, what’s the best way to share the recording of your supervisor hanging up on me. Should I just upload them here?

• 
  David vicary (@Davidvicary7) reported 31 minutes ago

  @Chase are there issues with online today

• 
  BroLike (@BroLike) reported 35 minutes ago

  @Chase @PostMalone your speakers at Tortuga Music Festival are not working past the stage……..soooooooo disappointed 😔

• 
  Paul Mahler (Happy Grandpa Paul) (@GrandpaMahler) reported 36 minutes ago

  @Chase How come your credit cards don't show balances on your webpage like they do for my checking and savings account? Why do they not show Interest charged to my credit card unless I pull up a Statement?WTF Interest Charged +$9.88 ? I dont like hidden fees

• 
  The Ump (@BnWNoName) reported 36 minutes ago

  @CoinDesk @jpmorgan Within a week of me talking **** about @Chase , my credit limit with them was decreased significantly without notification. No big deal, just more reason to stay away from cheaters who take petty actions when called on their scams. Join a credit union!

• 
  por el macho todo 🫦 (@kuromi_uwuu) reported 37 minutes ago

  @Chase I need help

• 
  Lanks (@Jordanlawther21) reported 38 minutes ago

  Once again, another sunday @chase wont let me recieve payments, nor spend, what ********?

• 
  Timmy Vigilant (@9tim80) reported 38 minutes ago

  Hey @ChaseSupport some low-IQ individual decided to open an account with you guys using my email address. How can we (1) fix this and (2) tell this guy to stop signing up for stuff with MY email?

• 
  MichelleXRP1776 👑🔑 (@MichelleSchlen6) reported 41 minutes ago

  @Ripplesinwales Jamie Diamond is keeping this whole thing down. 😡 #CryptoMarket @Chase

• 
  Ken Pavell (@kpav337) reported 43 minutes ago

  @Chase is terrible bank. Been trying to complete Roth conversion for two weeks. No response to secure messages. Followed all of there directions but still no transfer. Also, no reply. Time to find new bank after 30+ years

• 
  Manes Dean 🇺🇸 🦍🦁 (@tldn) reported 44 minutes ago

  F@CKING @Chase not allowing me to spend MY money at @opensea WTF 🖕🏼 What bank do I need to move to that “allows” me to spend my money where and how I want?

• 
  Politicalzilla (@Politicalzilla) reported 45 minutes ago

  @Chase commercials are woke ****!

• 
  Veera Ramanapudi (@Vensai11) reported 45 minutes ago

  @chase @ChaseSupport This lack of transparency and flexibility is frustrating, especially when better options exist directly with the airline. Can someone please look into this and help resolve? #CustomerService #TravelIssues #chaseTravel

• 
  Jeremy Berke 🌱 (@jfberke) reported 46 minutes ago

  @orenmeetsworld @Chase Unfortunately I’ve now gotta eat for Congress to fix this which is an absurd position to find oneself in.

• 
  Michigan Metal 〽️ (@Metaleka_) reported 52 minutes ago

  @BillyKnows_Ball @FBI @Chase Billy. Shut ******** up dude.

• 
  Yardley (@Yardley1984) reported 54 minutes ago

  @Chase please fix your UR partner transfer delays. I’m about to miss a crucial redemption due to a pending transfer. Amex transfers points instantly. What is more upsetting is that no one can help. I spoke to a supervisor and was told that there’s nothing they can do for me.

• 
  Charles II (@SirCharlessii) reported 57 minutes ago

  @chase **** you guys you are bunch of money hungry **** you stole money from me and canceled my claim

• 
  Veera Ramanapudi (@Vensai11) reported 57 minutes ago

  @ChaseSupport @chase really disappointed with the experience trying to change my flight booking. Flights are clearly available on the airline website, but the same options are not being shown through.

• 
  jason veda (@JasonVeda) reported 58 minutes ago

  @chase I’ve been having issues w your sapphire reserve travel customer service. For the last two weeks I’ve been trying to cancel a flight. Tomorrow’s my flight and you have not successfully done it.

• 
  Em (@em2240641) reported 1 hour ago

  @ChaseSupport I asked to cancel a pending credit card application ahead of when a decision is made & CS is refusing to allow it. Your website states that I can cancel if a decision hasn't been made yet, so can I please do so?

• 
  Frankie Bones (@wonkerine64) reported 1 hour ago

  @Chase I got a phone call from somebody saying that they were from Chase and from a Chase # and I did what they said and it turned out to be a scam & lost $700+ & when I called Chase, They basically told me to F myself. That’s your idea of customer service.?