Boingo service status: outage reports and connection issues
Why is my Boingo service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Boingo Wireless is an American company that provides mobile Internet access for wireless-enabled consumer devices. The company reports having over one million small cell networks for cellular extension services and Wi-Fi access that reaches more than one billion consumers annually.
Problems in the last 24 hours
The graph below depicts the number of Boingo reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Boingo. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Boingo users through our website.
- Internet (55%)
- Wi-fi (25%)
- Total Blackout (15%)
- Phone (5%)
Live Outage Map
The most recent Boingo outage reports came from the following cities: West Winfield, Simla, Atlanta, New York City, Helenwood, Yorba Linda, and Denver.
| City | Problem Type | Report Time |
|---|---|---|
 West Winfield
|
Wi-fi | 5 days ago |
|
Simla
|
Internet | 6 days ago |
|
Atlanta
|
Phone | 10 days ago |
|
New York City
|
Wi-fi | 20 days ago |
|
Helenwood
|
Wi-fi | 2 months ago |
|
Yorba Linda
|
Internet | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Boingo Issues Reports
Latest outage, problems and issue reports in social media:
-
MARI. (@modiposa) reported@boingo hurry up & fix the wifi
-
thatsfunny (@thatsfu07771681) reportedIm so glad my only option for wifi is an unsecured barracks wifi like @boingo or my own personal one, literally my only option being @GetSpectrum whos service is so bad i was getting better wifi BEFORE i paid and now their systems are "all down" so the problem cant be fixed.
-
Matty V (@El_Verdict) reportedGotta love paying 80$ for @boingo internet and it non stop being down . . . Like y’all know your internet is constantly down so much for military members so how you going to charge so much?
-
Andrew (@goadnesss) reported from Fayetteville, North CarolinaThe conversation we really need to have is how @boingo is absolutely bending military personnel over the barrel. They are allowed to charge whatever they want for the worst internet service and servicemen have no other option most of the time.
-
Tylir Cunningham (@BrxzzyLir) reported@boingo @jjs1099 Goodfellow afb is down
-
MARI. (@modiposa) reported@boingo fix this mf wifi
-
Tony (@axlesandart) reported@boingo internet has been down since 1030 here on MCLB Albany, GA. Any updates?
-
kogalex (@kogalex) reported@cleclair8 @boingo @boingo who writes this stuff? “Upcoming enhancements”… this is literally a degradation of the service.
-
Cody Goodermote (@codygoodermote) reported from Newark, New JerseySomeone @EWRairport thinks it’s funny to be DDoS’ing the WiFi by sending deauth packets. Both the free airport WiFi and personal hotspots. No one around me can stay connected. 😡 Luckily I can tether via USB. @boingo please fix this!
-
Jason Ramirez (@jason42_42) reported@boingo Y’all are so garbage. We all hate you
-
triplke12 (@triplke12345) reported@boingo @MikeFinley @CSNY_Events How long is it going to take to fix the internet on Fort Carson? It's been 3 days. A small wind storm shouldn't have knocked out your entire service
-
Jarad Dawson (@JaradDawson) reported@boingo why are you charging military members $55 for wifi service that consistently goes out? Today alone my wifi connection has gone out 4 times in the last 4 hours for at least 5 minutes at a time.
-
FORSCOM Kevin (@DreamBoyKev) reported@boingo there is absolutely no reason for the wifi to be this bad
-
James (@GiveItUpDumdums) reported@boingo can I have someone clear the devices on my account or am I able to login and do that? I got new devices and was not able to register on last flight.
-
John Young,jr (@JohnYoungjr21) reported@boingo y’all really need to lower your prices or improve your service because everyday issues and unreliable connections are getting old
-
Ivan (@MateoIvan0312) reported@boingo my connection has been horrible for 2 days can’t even access my email without it taking a long time 🤒
-
RajeshKumar (@rajeshkumarbin) reported@disruptivedean @boingo @Disney Terribly true, they may insert ads after 10 mins or browsing or redirect the ad to the clients whatsapp number instead of bashing at his screen on login
-
FORSCOM Kevin (@DreamBoyKev) reported@boingo wifi been down at Stewart all day, any chance of a fix?
-
maikool (@Ademolaaa_) reported@boingo The boingo Wi-Fi on Marine corps base, Hawaii, is so bad right now. Please 😭😭
-
Newark Liberty International Airport (@EWRairport) reported@zachfeldman @united Hi, Zach. We apologize for the inconvenience. We're looping in @boingo to help in connecting you to the Wi-Fi. *AS
-
Andrew Fuerst (@Andyroo456) reported@JBloom130 @boingo They’ve probably just got bad connection
-
SpazzedOutGamer (@Spazzed_Out_) reported@JustAGamer805 @boingo @woosungcuIt This base has the slowest and most unreliable internet I've ever used, that is when it works. The internet has been down for 3 days 😑
-
Aus #SellTheTeamBob (@Menk316) reported@boingo is absolutely terrible. It’s down every other day and they still expect me to pay $55 a month.
-
Kevin Cuevas (@KevinCuevasPH) reported@boingo Your translation machine is terrible hahahahah
-
Edward Kiledjian (@ekiledjian) reported@boingo I own a private domain that ends in .online and wanted to update my email address via your self-service portal but the page doesn't like .online but access the common TLDs (e.g. .com/.net, etc). Can you fix this so I can update my email?
-
CGB1967 (@cgb_1967) reported@chilberg11 @GovAbbott @boingo That article was from March 2018. Our prices have been going down for over a quarter. As for the made up Lefty term, Christofacism. You should read up, Fascism is a far Left-Wing ideology. Saying otherwise is simple ignorance.
-
phoebe britches (@angelizabeth_) reported@boingo stop playing you ain’t gonna fix it
-
Kevin Lyons (@uhKevvv) reported@boingo for the love of god fix the Wi-Fi please I got work to do
-
yesssssss (@jka121_actual) reported@boingo why charge so ******* much if it’s such **** service
-
Nado (@NadoDrado) reported@boingo You are the same person I talked to yesterday. You couldn't help with one of the easiest tasks, how would you help with yet another outage.