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Viasat

Viasat Outage Map

The map below depicts the most recent cities worldwide where Viasat users have reported problems and outages. If you are having an issue with Viasat, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Viasat users affected:

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Viasat is a communications company based in Carlsbad, California. Viasat provides high-speed satellite broadband services and secure networking systems covering military and commercial markets.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dallas, TX 1
Sacramento, CA 1
Knoxville, TN 1
Beverly Crest, NY 1
Richmond, VA 1
Pittsburgh, PA 1
Fleetwood, PA 1
Sun Prairie, WI 1
Atlanta, GA 1
Rockwall, TX 1
Williamsburg, VA 1
Bethel, OH 1
Chicago, IL 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viasat Issues Reports

Latest outage, problems and issue reports in social media:

  • PlayingBall2
    Playing Ball (@PlayingBall2) reported

    An @AmericanAir pilot confessed after my last flight that ever since they switched to @ViasatInc they’ve had problems providing Wi-Fi on almost every leg he’s flown. They’re aware but won’t admit it publicly so they can continue STEALING MILLIONS from travelers.

  • poonminer
    56janky (@poonminer) reported

    house internet went out last week...told @ViasatInc dont even fix it...service is crap,super expensive and doesnt qualify for homeschool subsidy...problem is no choice here in okieville...

  • DavidBirkin
    🌼🌼David Birkin 🌼🌼 (@DavidBirkin) reported

    @Astro_Angry @jrotcgeek1 @ViasatInc [1/2] I would partially agree with you pertaining to the Starship OTF. Fondag was something that, historically, can withstand more heat than Starship produces, but would not withstand the force against it. Nonetheless, the other damage across the entire LC was bad.

  • G0ss3tt
    Austin Gossett 💫 (@G0ss3tt) reported

    @SpaceX @ViasatInc SpaceX will never recover from Starship disaster. Even caused FH to delay multiple times smh

  • shaneglover
    Shane Glover (@shaneglover) reported

    PSA: Do not EVER use @ViasatInternet @ViasatInc After canceling I asked for a box to return the equipment. Never got it. Asked a couple times. Never got one. They charged me over $300. Called again and magically got a box this time. Sent back the modem. They charged me another…

  • organic
    Organically Speaking (@organic) reported

    @jrhunt let me guess, service by @ViasatInc the same company who shafted its residential users..... "So today, we’re basically serving airplanes at the detriment of residential"

  • katshea87
    Katie L (@katshea87) reported

    @ViasatInternet What’s the average cost of other providers? Not $450 for LIMITED data. Used to have an option to use low quality data to conserve usage. That’s gone. Customer service said it was removed for CUSTOMER SATISFACTION??? My only internet option run by MF #crooks

  • HughesnetUS
    HughesnetUS 🌐 (Parody) (@HughesnetUS) reported

    @ElaineToth7 @ViasatInternet Hughesnet is 10x worst. They steal credit cards, charge you hundreds extra and incredibly unreliable service. They don’t guarantee speeds so you can be locked in a two year contract with 0mbs

  • ShannonM191919
    Shannon Moore (@ShannonM191919) reported

    @ViasatInternet we’ll be starting a class action lawsuit against you-check out TikTok, Facebook and Twitter to see their horrible customer service and deceptive practices

  • Squalls4life
    Sam Qualls (@Squalls4life) reported

    @ViasatInc $193.89 a month and somehow I used 17gb in one day. Garbage

  • digiphicsUSA
    digiphics (@digiphicsUSA) reported

    @ViasatInternet Oh I know all too well how satellite tech works, bandwidths, orbits. But what I don't know is how you can charge people for .15Mbps download service.. #robbery

  • BuffGeese
    BuffGeese (@BuffGeese) reported

    @ViasatInc @RepGregStanton This is a hideous, horrible company! I discontinued their service, had their dish removed, because was left several times with no service though I paid for the service feature for over 30 days at a time. VIASAT then took $162 from my bank account, even though emailed received

  • Courtne07809083
    Courtney (@Courtne07809083) reported

    @ViasatInc You sent an incompetent tech out to install my satellite dish WITHOUT ZONING PAPERS and they CUT THROUGH MY GROUND WIRE meaning 3 nights ago I lost power to my home! $400 later to diagnose the problem and $300 MORE TO FIX IT and your company is telling me 7 days

  • shaneglover
    Shane Glover (@shaneglover) reported

    $275 because a piece was missing. A piece that you have to get on the roof to get it off of the actual dish. The dish that is on top of a house that I haven’t lived in now for 6 months. But I never got a box or instructions. @ViasatInc offered only one solution… they’ll send me

  • StephenBarber96
    Stephen Barber (@StephenBarber96) reported

    Is it just me or does anyone else think that @ViasatInc has the worst internet service. Slow speeds and for what I pay I should never have to worry about using up my “high speed data”

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