UScellular service status: outage reports and connection issues
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Full Outage Map
UScellular (United States Cellular Corporation) is a regional carrier which owns and operates the fifth-largest wireless telecommunications network in the United States, serving 5 million customers in 426 markets in 23 U.S. states. The company has its headquarters in Chicago, Illinois.
Problems in the last 24 hours
The graph below depicts the number of UScellular reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at UScellular. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by UScellular users through our website.
- Phone (56%)
- Internet (29%)
- Total Blackout (7%)
- Wi-fi (4%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent UScellular outage reports came from the following cities: Milwaukee, Middleton, Madison, Wild Rose, Baraboo, Iowa City, West Des Moines, Medford, Newton, Raleigh, Stonewall, Washington, Muscatine, Chicago, and Bettendorf.
| City | Problem Type | Report Time |
|---|---|---|
 Milwaukee
|
Phone | 3 hours ago |
|
Middleton
|
Internet | 7 hours ago |
|
Madison
|
Phone | 15 hours ago |
|
Wild Rose
|
Internet | 16 hours ago |
|
Baraboo
|
Phone | 16 hours ago |
|
Iowa City
|
Phone | 16 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
UScellular Issues Reports
Latest outage, problems and issue reports in social media:
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Todd (@VegasTodd_) reported@JonFreier @UScellular @TMobile US Cellular was best in my area in Oregon. So many times I had service and friends didn't. That was 15+ years ago but they were great.
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Todd (@VegasTodd_) reported@JonFreier @UScellular @TMobile US Cellular was best in my area in Oregon. So many times I had service and friends didn't. That was 15+ years ago but they were great.
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VoodooGarbage (@GarbageVoodoo) reportedSo I'm sure it's totally a coincidence that my cell service has gone to **** since the day after the @TMobile and @UScellular sale was finalized. I've been a US Cellular customer since 1998 and I'm about to give up on them. Whats the point of a cellphone if you can't use it.
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NWS (@Flyordie209) reported@TMobileHelp I'm currently connected via roaming on Verizon as a UScellular customer. TMobile customers are complaining because they don't have access to that roaming and lose service in my town. I've just been telling them to go to Verizon or Visible at this point.
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Bdub Freebird (@BdubFreebird) reported@JonFreier @UScellular @TMobile The best thing I did was leave T Mobile.... Horrendous service unless you are in a metropolitan area
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Koda Alexander (@Dakota81251801) reported@UScellular and @USCellularcares suck huge *** and are criminals. They do not allow Discord calls or any multiplayer game server connections with their ****** internet "service". I plan to sue them.
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Dumb Countryboy (@dumb_countryboy) reported@TMobileHelp customer service is useless, from both companies, both @UScellular and @TMobile there have been multiple tickets, but know one will say when service will be restored,
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Austin (@Austin_Gaming69) reportedOk so they don’t have the 16 plus anywhere so today I’m gonna ask my dad to order it online from the us cellular store and has anyone ordered it online from them before cause Idk what to do how to set it up like the service when it gets here please help #uscellular #Apple #help
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Tony Gulbrandsen (@pastortonywi) reported@TMobile Here's a story of promises gone bad. UScellular was great, but the service is seriously degraded since the switch to T-Mobile. Calling is hours of wasted time with no service improvement. What a joke.
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William Stump (@davidstump35) reported@JohnSaw @TMobile @JDPower Congrats for having great service. T Mobile just bought out US Cellular (Rated #1 for years). So far, They have killed my home phone service, My Spartan Cell cams that were dedicated USCellular systems and Now I Lose signal to just make a phone call where I NEVER had a problem.
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Kieran Harrington (@KHarr75) reported@UScellular can yall fix your service please, my phone is literally a paperweight unless im connected to wifi
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ⓑⓐⓜⓑⓘ (@majesticmom1819) reported@UScellular as per usual, you guys rock! Been a loyal customer for a year, with my iPhone 15 plus and have had very good experience overall when needing extensions for paying my bill. 🫶🏻
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Bdub Freebird (@BdubFreebird) reported@JonFreier @UScellular @TMobile The best thing I did was leave T Mobile.... Horrendous service unless you are in a metropolitan area
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NWS (@Flyordie209) reported@TMobileHelp I've read it. It's why I opted out of the arbitration provision before the 30 day window when TMobile forced UScellular customers over to the TMobile Terms of Service. Even we don't charge activation fees to any of our 60k-ish customers.
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Grizzly (@Rivercity76) reported@UScellular it's incredibly frustrating paying 70$ a month for wifi internet only being able to use it part of the time, anyone who lives in Central Illinois I'd highly recommend against using this service as it's not worth the money and yes I've been in contact with CS multiple
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Van I Am (@VanIAm1776) reported@JonFreier @UScellular @TMobile Lovely, garbage Tmob has ruined another acquired company.
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prettyrare25 (@juliacjc3) reported@Verizon I’m coming back to you soon. I was on @UScellular service but then they are @TMobile now and I’ve noticed a big difference. Don’t like it.
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Hundo (@RsgHundo) reported@UScellular I’ve been with you guys for 4 years with a BUSINESS ACCOUNT WITH 7 LINES !!! My lines were suspended due to a payment error on your end . After 4 long years I am letting you guys go and switching carriers due to the poor customer service and care for your customers !
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Todd (@VegasTodd_) reported@JonFreier @UScellular @TMobile US Cellular was best in my area in Oregon. So many times I had service and friends didn't. That was 15+ years ago but they were great.
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Dumb Countryboy (@dumb_countryboy) reported@JustTheNews they approved the merger of @UScellular and @TMobile and now i have to buy a new phone and $10 higher plan to get service where I've had service for the previous 8 years, please don't do #wethepeople any more favors,
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Evan Deal (@EvanDeal612) reported@UScellular I want to inform you all you guys suck. I’m deployed in Qatar, I have the eSIM, I still don’t get text or calls, the help line sucks. I can’t login to my college courses. Please fix this.
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KnoxTechHQ (@KnoxtechHQ) reported@AustinFischerTX The reason you lost signal at Buc-ee’s is because they have a UScellular keep site in that area and the phones latch on to that instead of the native macro site they built near the highway. Typically I am able to get gig speeds in and out of buc-ees. This will fix itself overtime
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Amy Kromke (@AmyKromke) reported@UScellular makes it impossible to stop service when a loved one dies. Their error in billing. Dealing with social security was a cake walk compared to cancelling a phone line.
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Irene D. (@IreneD9267) reported@JonFreier @UScellular @TMobile You guys scammed me. Never using you again
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Karma (@1solandanidea) reported@Mike_Katz @UScellular I’ve genuinely never had worst phone service than with us cellular so I truly hope you help
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Jesse Jensen (@jessej1979) reported@UScellular been trying to contact your corporate escalations team for over 3 weeks and left 3 messages before the merger was complete. You cell service has been SOOOOO bad for the last month. Getting close to switching. Horrible service.
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ItsMichaelClaytonBruh (@YungChiefKeefJr) reported@UScellular why is your Racine location so bad the lady there managed to **** up every single step of the phone upgrade process and now there’s $500 I paid you guys that somehow vanished into thin air
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Hindenburg Airways Official (@hindenburgrking) reported@JonFreier @UScellular @TMobile Oh **** I forgot about them
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zalo (@KOBBIEodd) reported@UScellular 2026 and my service is horrible in the most urban part of my town
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Kara (@SOregonKaren) reported@JonFreier @TMobile New TMobile customer coming over from USCellular. Motorola Razor for me please 🩷🩷🩷