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Mediacom service status: outage reports and connection issues

Why is my Mediacom service not working?

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Full Outage Map

Mediacom is a cable television and communications provider in the United States and offers service in 23 states. About 55% of Mediacom's subscription base is in the 60th through 100th ranked television markets. It is the largest cable company in Iowa and second largest in Illinois.

Problems in the last 24 hours

The graph below depicts the number of Mediacom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Mediacom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Mediacom users through our website.

  • 64% Internet (64%)
  • 15% Wi-fi (15%)
  • 11% TV (11%)
  • 6% Total Blackout (6%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

Live Outage Map

The most recent Mediacom outage reports came from the following cities: Jacksonville, Fresno, Township of Evan, Hazel Green, Minneapolis, Iowa City, Covington, Elkhorn, Wahneta, Chicago, Omaha, New Orleans, Blue Grass, West Des Moines, and Des Moines.

CityProblem TypeReport Time
Jacksonville Internet 21 minutes ago
Fresno TV 2 hours ago
Township of Evan Internet 3 hours ago
Hazel Green Internet 6 hours ago
Minneapolis Internet 6 hours ago
Iowa City Internet 6 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Mediacom Issues Reports

Latest outage, problems and issue reports in social media:

  • hueyr09
    Jon Smith 🇺🇸 (@hueyr09) reported

    @metronetfiber so, you have people installing down the road, my internet goes out, and then I have to miss three hours of work for a tech to come figure out what your people a block away did? Horrible. No better than CenturyLink or Mediacom

  • DonnyShaw263
    Donny Shaw (@DonnyShaw263) reported

    Hey @MediacomCable @MediacomSupport you have absolutely the dumbest EAS warning system of any cable provider! We have a tornado warning in Madison County Alabama and your stupid EAS warning knocked the Wx folks off, can’t y’all just scroll? My teenager asked, what are they doing?

  • liikefullpowerr
    MWJ🦁⚓️ (@liikefullpowerr) reported

    Mediacom back at it again with the internet, when there is a slight change in weather it just goes bad.

  • amnichols
    April Nichols (@amnichols) reported

    I'm really at the point where I am so frustrated with the terrible customer service and antiquated computer system of @MediacomSupport This is the second month in a row that their system has messed up and put my mobile phone payment on my broadband account. Therefore it shuts off my mobile service! Nobody at @MediaComUS is listening

  • GhostKeyISIS
    Timothy Bryce (@GhostKeyISIS) reported

    @MediacomSupport FIX IT YOU CHEAP BASTIDS

  • RacingUnderdogs
    The Racing Underdogs (@RacingUnderdogs) reported

    Everyone: "this car is as lightning fast like Xfinity internet" Me: "this car is as inconsistent as hughesnet, as suspect as AT&T and Verizon, as frustrating as Cox Communications, and as slow as Mediacom"

  • ITGuyMaverick
    Mav the IT Guy (@ITGuyMaverick) reported

    @MediacomSupport why are you giving me an IP Address not close to my area? All the sudden my streaming of my local channels and weather is all messed up. Calling your “tech support” was no help either. Is there really “nothing we can do.”?

  • Andy9375
    Andy (@Andy9375) reported

    @TheDaleJackson internet down? Good old Mediacom. Remind me again why we pay state income taxes.q

  • RacingUnderdogs
    The Racing Underdogs (@RacingUnderdogs) reported

    Everyone: "this car is as lightning fast like Xfinity internet" Me: "this car is as inconsistent as hughesnet, as suspect as AT&T and Verizon, as frustrating as Cox Communications, and as slow as Mediacom"

  • macdaddysnydes
    fleetwood (@macdaddysnydes) reported

    like do they just have a supernaturally good Mediacom rep who is selling everybody the landline package?? girls are DYINGGGGGG get rid of that ****!

  • BSimp86
    Brent Simpson (@BSimp86) reported

    @MediacomSupport Think I might get someone to restore internet service to my house?

  • tchristenson19
    Travis Christenson (@tchristenson19) reported

    @MediacomSupport Service outage in the 55923 area? No internet.

  • I_hate_Teddy
    850 (@I_hate_Teddy) reported

    i pay 120 a month for mediacom fiber to be unable to streama game in 1080p without dropping 60 percent of my frames to network lag

  • Huink7
    Payton (@Huink7) reported

    @madebygoogle Never mind. Just got off the phone mediacom and it sounds like a modem signal issue so you are off the hook! Thank you for your help.

  • EBBOH_
    EBBS (@EBBOH_) reported

    Mediacom is slow as ****

  • GeekishlyApropo
    Kelsey ☕ 🖖 (@GeekishlyApropo) reported

    Us: Our internet sucks. Mediacom: For $10 more a month we can offer you this device that makes it more stable. Us: Why not just give us the stable internet we already pay for that you don't even give us half of?

  • AussenseiterIch
    {~°Lilacs & Violence°~} (@AussenseiterIch) reported

    Ugh. Internet down. Again. Mediacom is sending someone Monday. Already planning to switch ISP if they don't fix it.

  • RamerJoshua
    Forsaken (@RamerJoshua) reported

    @cryonicangel @AirwingMarine Holy crap, what do you pay and who do you have?! I pay 170 a month for Mediacom 1 gig service 😯

  • nweasel
    Nick 'Weasel' Frymet (@nweasel) reported

    Dear @MediacomCable and @MediacomSupport, this can BARELY be constituted as a storm, and yet here I am without internet. You own a monopoly in my area, and I pay a PREMIUM for your service compared to other ISP's. Care to explain your infrastructure to me, a network engineer?

  • jmweast
    thursday the ∞th (@jmweast) reported

    Mediacom straight up cut the line to our building and is saying they won’t fix it til Thursday, which it always is

  • tSuwooo
    👱🏽‍♀️ (@tSuwooo) reported

    Wherever u are & whichever internet service / WiFi u have I BET it’s not worse thn Mediacom. The outages i have in a month compared to how much I pay = ROBBERY. I’m shopping for a new company tomor. This is RIDICULOUS. NO WAY my bill costs what it costs & WiFi works whn it wants

  • InspiredBarbara
    Barb 🐝 (@InspiredBarbara) reported

    I’ve contacted support and they set up a tech visit on May 1 because they said it must be my modem, which was working great before the outage. WTF! Google Fiber is now in my area. Why should I stay with Mediacom? I’m paying double and have these issues? 2)

  • tayrenee_10
    Tay💫 (@tayrenee_10) reported

    Yo, Mediacom caught me on a BAD day 🙊 but anyhow, I didn’t have to pay $304, I only paid $66. So pulling a “Suzanne” worked out in the end. @LolaBunny_69

  • oneill_greg
    Greg O'Neill (@oneill_greg) reported

    @MediacomCable or Xstream has to be the worst cable tv provider in the country #Mediacom the biggest golf tournament of the year and the only channel that goes out? @CBSSports that's right, No #Masters for this guy... #DIRECT tv here I come

  • Kingkenji80
    ☥Î𝐌 𝐓𝐇𝐀𝐓 🅝🅔🅖🅤🅢☥ (@Kingkenji80) reported

    Damn mediacom must got all yall

  • RacingUnderdogs
    The Racing Underdogs (@RacingUnderdogs) reported

    Everyone: "this car is as lightning fast like Xfinity internet" Me: "this car is as inconsistent as hughesnet, as suspect as AT&T and Verizon, as frustrating as Cox Communications, and as slow as Mediacom"

  • J_Moat
    James (@J_Moat) reported

    @MediacomSupport Can I get a status on the internet outage in the 55317 (Chanhassen MN) area?

  • troyBORG
    troyBORG (@troyBORG) reported

    @Blazikenfanftw Was that with fiber or DSL? Mediacom has caused me issues in the past usually when the seasons change. There is a "local" fiber also that's saying they are expanding around the same time so not sure if they piggie backing off them or just timing?

  • EBBOH_
    EBBS (@EBBOH_) reported

    Crazy how much **** these major company's can get away with. Mediacom is by far the absolute worst isp I've ever dealt with. I honestly wish this company would get sued and go under. They don't deserve anyone's money

  • RobbWuddog
    RW (@RobbWuddog) reported

    @MediacomSupport @MediacomCable Once again the wonky text bits Mediacom offers have started their deflective strategy trying to get people to give up. Look folks, my cable isn’t working. You want to keep me as a customer, you better get me some help now. And quit using bots.