Cricket Wireless service status: outage reports and connection issues
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Full Outage Map
Cricket Wireless offers mobile phone and mobile internet serivces, including text messaging (SMS) and voicemail, to businesses and individuals. Cricket Wireless is owned by AT&T and uses its network.
Problems in the last 24 hours
The graph below depicts the number of Cricket Wireless reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cricket Wireless. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cricket Wireless users through our website.
- Phone (63%)
- Internet (19%)
- Total Blackout (10%)
- E-mail (4%)
- Wi-fi (3%)
- TV (1%)
Live Outage Map
The most recent Cricket Wireless outage reports came from the following cities: Pittsburgh, New York City, Alliance, Lake Elsinore, Wahneta, Dallas, Murphy, Hayward, Brenham, Miramar, Cartersville, Houston, Maricopa, Miami, and Glenwood.
| City | Problem Type | Report Time |
|---|---|---|
 Pittsburgh
|
Phone | 3 hours ago |
|
New York City
|
Phone | 15 hours ago |
|
Alliance
|
Phone | 15 hours ago |
|
Lake Elsinore
|
Phone | 15 hours ago |
|
Wahneta
|
19 hours ago | |
|
Dallas
|
Phone | 21 hours ago |
Full Outage Map
Community Discussion
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Cricket Wireless Issues Reports
Latest outage, problems and issue reports in social media:
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PhxMensch 🇺🇸🇺🇦🇮🇱☮️🙏 (@PhxMensch) reported1.) @Cricketnation Your customer service has to be the worst of any wireless company out there. No wonder most people are switching to the smaller networks with better prices & better service. You don't deliver on what you say you give. You're in store CSR's are very unhelpful &
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Saraaaaah (@Reggie_Reg13) reported@NickSmith4566 @Steph_Vaquer @Cricketnation You look like one of those virgins who have never seen a woman up close and goon over “waifus”
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Grunt (@Grunt5432) reported@Cricketnation @WWE Tell your Cricket Wireless folks in Alabama to hurry up and fix y'all mfckin service before I switch to Verizon, Ian had no service for 2 damn days. Get on it.
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Kristi C (@5memb) reported@CricketSupport My service has been down for hours. Can't speak to customer service, chat is useless. Where can I get some help?
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Bipolar Gemini (@Kyhiara) reported@Cricketnation I’ve been trying to pay my bill for hours. Wtf is wrong with your system? Not even the automated system is working properly.
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Edd Gimenez (@eddgimenez) reportedWhen I went to get a new phone #cricketphone was the closest place to my house @Cricketnation @CricketSupport it's got to be the worst phone company in the U.S Got charged to get a Ga # $15 dollars Get charged to come by and pay my bill $5 because they seem to fix it where It can't be done online each month for the extra $5 dollars 5 x 12 = $60! 15.00 for a # that should have been free = $75 It's ok I will simply change service & port my number The new Phone hangs up all the time drops calls Speakerphone shuts off and on at will the mute button comes on and off at well and then when I try to fix the mute button to go back to the mute unmute it it simply hangs up the phone when I do a conference call 5 seconds into the conference call it hangs up or it simply says I can't merge calls when I should be able to
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howeezee (@Yoshua03769906) reported@Cricketnation I need help unlocking my phone, I can’t get to customer service because I no longer have a line with cricket, please help
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David Dreezer (@daviddreezer) reportedgetting any kind of support from @Cricketnation is completely impossible. Automated AI bullcrap the doesn't work at all. I need to switch ASAP. Who's good?
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Mark (@bytemarknc) reported@ThatGuyRob096 @Cricketnation I wish AT&T were like this in my area, but they are legit so horrible. The worst thing about what I just said, is they’ve been that way for the last 15+ years… and like every other carrier well Verizon and T-Mobile had upgraded their towers greatly here in the past 10 to 15 years, and they are both neck and neck with T-Mobile with the fastest speeds and Verizon probably the more consistent connection. But AT&T legit lags in every single category here and sometimes you can’t even run a Speedtest their data is so low… and that’s even on their postpaid account which I got last year in hopes that it was some “prepaid problem“ but it wasn’t. I even added the AT&T turbo for seven dollars a month, which did absolutely nothing.
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_ (@CARL0_43) reported@NickSmith4566 @Steph_Vaquer @Cricketnation There is no such thing as the Mexican language, don't be a damn ignorant and stupid
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L. F. M. 📖🎬👻🇵🇷 (@LuisfMontalvo) reported@VerizonSupport @richbarbie_ I’m betting is a whooping $10 credit. I just spend $120 to get a prepaid phone with @Cricketnation had to paid the entire month for 1 day of service because not even my WiFi was working on other networks. #VerizonOutage #verizondown
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Gee (@geeesays) reported@Cricketnation @WWE Are your phone lines down? It’s asking for a payment that’s not due & there are no representatives available
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Robwill1967 (@robwill1967) reported@BazBombadil @Cricketnation 10 yrs,and they ****** me this morning. **** cricket, their customer service sucks!
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Nicholas Smith (@NickSmith4566) reported@ales27020110 @Steph_Vaquer @Cricketnation Why are you so rude? Typical of you people!
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Spider-Toxin22 (@spider_toxin22) reported@NickSmith4566 @Steph_Vaquer @Cricketnation Our bad we don't speak school shooting or 911
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ѕĸιp ѕĸιpper (@SimpLeeMe26) reportedHey @Cricketnation, Your Marketing Team Is Terrible! I Have Ideas To Make You Guys More Money. Let’s Talk About It.
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Jason. (@jason_theginger) reported@Verizon i can’t even speak to an agent😭 stupid robot tells me my account is not eligible to speak to an agent. i have a payment arrangement made and yall still disconnected my line and won’t let me speak to an agent that’s crazy. i miss @Cricketnation yall were good to me💔💔
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mrsmxllxn (@mrsmxllxn400) reported@Cricketnation yall stole $35 from me. I can’t get in contact with anybody from support. I was trying to activate a phone and the activation failed but it still took the $35 off of my Cash App card.
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CRISPBACON (@Smokinhotpepper) reported@Cricketnation @Jade_Cargill @marandanrenea1 I HAVE A SERIOUS QUESTION ASKED BEFORE SO SURPRISED I NEVER GOT AN ANSWER. 50+ SPAM CALLS A DAY ALL BLOCKED AND REPORTED. WHAT THE HELL HAPPENS THEN? BECAUSE I HAVE A FEELING NOTHING HAPPENS. ITS MUCH EASIER TO SWITCH CARRIERS THAN TO WASTE TIME ON CRICKET SHOUTING INTO THE VOID
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Church FCD# 15036 🐜 (@Churchisbad4u) reported@CricketSupport I would love some actual help about my phone not having any service. You won't respond via DM. And you're automated chat won't connect me to a live person
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woolen idiot (@maurbsies) reported@Cricketnation @WWE @PENTAELZEROM Can't pay online and I'm going to get a charge because I couldn't pay on the time yall are down wtf
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ribel_g (@ribel_g) reported@CricketSupport The store will not help me i always go back to cricket as soon as I can get a promotion but this will the last time I ever deal with you if I can't get justice.
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Brandon Brandon (@saleenb1087) reported@Cricketnation Funny..... @Cricketnation also recieved most signals lost network too...and the Most deceitful network.
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Sir Sanders (@AaronWSanders) reported@Cricketnation This is the worst management of a mobile carrier I've ever had. Please do better.
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JJ Rambo (@Wolfmongolia) reported@Cricketnation @WWEUsos I would rather go down in the basement and smash my knuckles with a ball peen hammer
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ribel_g (@ribel_g) reported@CricketSupport Please let me know why my $35 is not back refunded in to my account the auto pay took out the $ days before I was canceling my service and I called for a week to stop the payment but can't get through to anyone I was on hold and cut of after 5 minutes 30 times
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Kwasny (@kwasny007) reported@Cricketnation I can vouch for Cricket, 10+ years of service with Cricket and zero problems.
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Lou Ciaccia (@louciaccia) reported@CricketSupport Then, they literally text me that my number has been removed 1 second later. And to contact them if it was unauthorized. But now I have no phone service, and no pin. How can you dispute it. I am lucky enough to have a @Cricketnation store nearby, was there within 10 minutes
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Wesker 20056 (@20056Wesker) reported@YaOnlyLivvOnce @Cricketnation Stop putting Dominik in your outfits 🙄 ridiculous ***** stop selling that story bad relationship Triple cringe, nobody cares, Dominik, stop posting pictures with him already. Tell Triple H and the creative team to end that partnership.
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DIAMOND DUNES (@DiamondDunes) reportedLEAVING @TMobile && going to @Cricketnation ..: they’ve gotten ridiculous with their fees. . . Yea I gotta save and then they don’t wanna help. Yea I gotta move around cuz too damn much