Comcast Xfinity outages and service status in Jersey City, New Jersey
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Comcast Xfinity generated 3 outage signals in the last 24 hours around Jersey City, including 3 direct reports.
- The most common problems reported in this area mention Internet, TV, and E-mail.
- The most recent signal from this area was received Apr 16, 4:04 PM EDT.
- Internet (52%)
- TV (19%)
- E-mail (14%)
- Wi-fi (10%)
- Total Blackout (5%)
The latest reports from users having issues in Jersey City come from postal codes 07395 .
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
Problems in the last 24 hours in Jersey City, New Jersey
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Jersey City, New Jersey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 17: Problems at Comcast Xfinity
Comcast Xfinity is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Jersey City, New Jersey
The most recent Comcast Xfinity outage reports came from the following cities: New York City, and Jersey City.
| City | Problem Type | Report Time |
|---|---|---|
 New York City
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TV | 4 hours ago |
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New York City
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TV | 5 hours ago |
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New York City
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TV | 24 hours ago |
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New York City
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1 day ago | |
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New York City
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Internet | 2 days ago |
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New York City
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2 days ago |
Nearby cities with recent reports
7 recent signals
Community Discussion
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Comcast Xfinity Issues Reports Near Jersey City, New Jersey
Latest outage, problems and issue reports in Jersey City and nearby locations:
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Amy Wilson (@amywilson) reported from Jersey City, New Jersey@MatthewArco Xfinity is down for us in JC too — my entire building is freaking out.
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Herbert A. Bennett (@hillend) reported from Jersey City, New JerseyI can no longer see the only 3 network 3 shows that I watch, which are on CBS. I will now leave Direct Tv to go to Comcast or Verizon. Will also leave AT&T as my cell phone company, which owns Direct TV. You do not value your customers or care about them or services they want.
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Dante 🙇🏻♂️ (@garcianoel1996) reported from Jersey City, New Jersey@Xfinity I wanna know how your customer reps are trained. Cuz the two I spent over 2 hours talking to didn’t help me any of my issues. What I’m paying for ?
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James Pasion (@Pasionflow) reported from Jersey City, New JerseyBrooo xfinity really started doing service in my area as I was signing on for work?!
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▼DaddyUgly▼ (@ChvrlieOMO) reported from Jersey City, New JerseyI don’t even have Comcast but I’m def calling them right now and telling them they on some super hating shit
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Erik Anderson (@ErikAndoNUFC) reported from Jersey City, New Jersey@Xfinity I reported it but am getting not confirmation that it was received. Why can I not report an outage/issue on the website?
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ClancyWorks Dance (@ClancyWorks) reported from Jersey City, New Jersey@Xfinity Our internet service was interrupted SEVEN times this summer due to technical issues and NOW our phone is out and we have to wait FOUR days for a tech to come out. Is this the gold standard for your customer service?
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MsKinaLove (@mskinalove) reported from Jersey City, New JerseyXfinity just denied me a bill credit for outage of my internet. Please reconsider and make it right!
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Lene Ra Moo (@Lene816) reported from Jersey City, New Jersey@xfinity rep hangs up on me and then I call back and I’m told yeah we can put @STARZ back just 12.00 more like wtf no one said remove it how is it I am willing to work with you stay and added stuff to use you service but your employee messed things up 😤
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Mike Shemesh (@MikeShemesh) reported from Jersey City, New JerseyBy blacking out the Flyers game Comcast did a valuable public service tbh
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Na$ (@itsnazma) reported from Jersey City, New JerseyIt’s hard for me to quit things but I’m not even that involved with my current internet company (Xfinity) to be so annoyed with having to cancel their service. (Please don’t respond to this telling me to join your provider.)
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JD Long (@CMastication) reported from Jersey City, New Jersey@rjurney In Chicago I had residential cable internet problems. Intermittent drops all day long. They wouldn’t fix it. I switched to Comcast business & they had a hardhat dude with bucket truck at my house within 24hrs every time I called w issue. Got it sorted pretty fast. Worth the $$
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Scott (@Scott_R_JC) reported from Jersey City, New Jersey**** Verizon lol, an entire day w no internet because they shut it off by accident, 10+ hours on the phone w them while I COULDN'T WORK, and they offered me a ******* $20 credit lmao. Bye, im getting Xfinity in my new house. It's way cheaper + they actually answer calls.
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Each Staghound AVN Jan 2-11 (@zzachammer) reported from Jersey City, New JerseyWTF is going on!?!?!? @Xfinity no matter what channel I try to watch it goes to A&E…. !?!?!?!?!?
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David Phillips, MSc MPH #BLM 🏴 (@bigolpoofter) reported from Jersey City, New Jerseytime to cancel @Xfinity now that they are giving Newsmax a venue!
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Nicole Dietrich (@coleyDnyc) reported from Jersey City, New Jersey@Xfinity my on demand will have pass hasn’t worked for the last 12 hours, and your customer service person thinks I am too far away... when I haven’t moved anywhere from location I’ve used this service many times before. Either fix the service or give me a full refund.
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Andrew Garick (@AndrewGarick) reported from Jersey City, New Jersey@Xfinity @comcast @comcastcares Now they’ll remove the $30 charge, but won’t give the credit. Terrible
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QUEEN👑 Ɛ3 (@butterflycen) reported from Jersey City, New Jersey@Xfinity Hello, the staff was unable to help me, accidentally deleted my account. I re created one and figured it out on my own. My account was supposed to be on auto pay, never was, I’m the primary account owner on your end but can’t see my bill on my end. Etc. but I fixed it.
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laura behrend (@laurabehrend) reported from Jersey City, New Jersey@Xfinity the amount of money we pay for service that doesn’t work is absolutely ridiculous. Switching to @Verizon tomorrow
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MsKinaLove (@mskinalove) reported from Jersey City, New JerseyIs your Comcast internet down ? I’m so upset right now! I need a bill credit asap 😠
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
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Gual Eritrea 🇪🇷 (@EritreaLuv) reported@xfinity I discussed with one of your employees the reasoning for the uncharge on my account and was offered new contract told the employee I'll check around first for other offers and now my internet is throttled. If this how you treat your costumers, you won't last long.
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Charlie (@charliebayer8) reportedI would love for @Starlink to figure out how to bring their service to urban areas. We are being held captive by Xfinity and At&t.
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Seattle Sysop (@IronWolve) reported@WallStreetApes The sheriff has issues, hes not educated on technology, he literally jailed people, including elderly for loading android apps on their amazon firesticks, because comcast called it jail breaking. You cant make this stupidity up. So yeah, hes not educated
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ArtVandalay (@asdespain) reported@Xfinity so just to be clear, Xfinity has dropped ABC in Denver over a contract dispute, to not raise customer prices. Comcast also owns NBC who is a competitor of ABC. Do I have this correct?
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Queen W (@thepinkestlips) reportedNo. I was paying $200 for Xfinity. I pay $30 for internet and have Netflix, Hulu, prime.. less than $60 with internet included. Not tied to any contracts. Can cancel them at any time. So naw, I’m good
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accordingtokeri (@accordingtokeri) reported@Cernovich @Xfinity makes it impossible to cancel. The chat @XfinitySupport reps cannot do it. The link they give you, takes you to a “make a phone call” website landing page. Absurd. Also cannot downgrade with click of a button either. A phone call only.
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Brian (@BrianSaysWhat) reportedLost @Xfinity internet 3 times in the last hour & a half. And that's not including the 5 other times it's cut out over the last 2 weeks... Y'all must really want me to give Verizon a call, huh?
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Mass Hypnosis (@LongSquat) reported@comcast Dump your foreign customer service call centers. Slow upgrades to antiquated infrastructure and technical support with an average IQ of 65, is why we left three years ago once fiber was in our area. Not a single issue since, which indicates that Comcast was the problem to begin with.
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🌻👒🦋 (@Kayla_Danaex) reportedI remember the day cable cut off and you had to get Comcast or sum ****, I think I cried. It was already a hard day in school. I was looking forward to watching SpongeBob.
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The Pacific War (@WWIIThePacific) reported@DragonsUnionFly @alo127118 Tell me you’ve never been to a World Cup without telling me. Between Xfinity Live, event overflow, and the 39 day Fan Festival, I’m going to go ahead and bet the over for tourists and the idea that “half the attendees already live here.”