Comcast Xfinity outages and service status in Chapel Hill, Virginia
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Comcast Xfinity generated 0 outage signals in the last 24 hours around Chapel Hill, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Phone.
- The most recent signal from this area was received Apr 16, 9:08 PM EDT.
- Internet (67%)
- TV (17%)
- Phone (17%)
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
Problems in the last 24 hours in Chapel Hill, Virginia
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Chapel Hill, Virginia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 19: Problems at Comcast Xfinity
Comcast Xfinity is having issues since 06:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Chapel Hill, Virginia
The most recent Comcast Xfinity outage reports came from the following cities: Alexandria, and Arlington.
| City | Problem Type | Report Time |
|---|---|---|
 Alexandria
|
Internet | 3 days ago |
|
Alexandria
|
TV | 5 days ago |
|
Alexandria
|
Internet | 11 days ago |
|
Arlington
|
Phone | 14 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Comcast Xfinity Issues Reports Near Chapel Hill, Virginia
Latest outage, problems and issue reports in Chapel Hill and nearby locations:
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Justin Wilson (@justindotnet) reported from Alexandria, Virginia@dewpoint05 Our Comcast is working fine. Did you report your issue to them? Let me know if you don’t hear back. Happy to escalate for you.
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Mercedes (@MsMercedesV) reported from Chapel Hill, Virginia@Xfinity has to have the WORST internet service I’ve ever seen right in line with their customer service. 🙃
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Teriza (@TERIZAisREAL) reported from Alexandria, Virginia@comcast it awful no service for my 70 yr old mother for days .. you guys left equipment at the door, what can she do with it.. her nephew hook it up still nothing ive called and called worst customers service ever during this time of COVID 19.. she needs her services
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Timbo (@BishYouCray2) reported from Arlington, Virginia@comcastcares So. Making me rent a device for a service that used to be included sounds like a change in terms to me.
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Justin Wilson (@justindotnet) reported from Alexandria, Virginia@dewpoint05 I’m not sure I understand there tweets. Comcast is a private company. If you are out of service, I urge you to contact them and report your issue. If they are unable to resolve your issue, I’m happy to escalate for you with my government relations contact.
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Meri-Glenn Freeman (@meriglenn) reported from Arlington, VirginiaAnybody else in the area having trouble with @Xfinity @XfinitySupport ? Our internet has been down since Saturday? We have troubleshot on the phone for 6+ hours, made appointments, then called back and don’t have one, been sent to wrong place to pick up new modem?
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R. Patrick Shane (@Too_shanez) reported from Alexandria, VirginiaI have spent upwards of 12 hours on the phone with @comcast customer service this week with absolutely no success or answer. It’s my opinion that they are intentionally throttling down our internet service during peak hours.
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Pupatella Pizza (@PupatellaPizza) reported from Arlington, VirginiaOur internet and phone system is down at the moment, we're trying to get a hold of @comcast to do something about it but per usual, they hang up
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Robert Gonzalez (@RobertG2001) reported from Arlington, VirginiaNow I want Xfinity to bring the channel back Bein Sports and MLS Direct Kick. One additional channel I would like to request on adding is AccuWeather Network.
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Chris Cate, PhD (@chrisandrewcate) reported from Arlington, VirginiaOnce again @XfinitySupport, you prove that you have the worst customer support and app available. All they want to do is try to sell me something and not help me. And, @Xfinity you automated device setup system is worthless. @verizonfios, how is your customer service?
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Teriza (@TERIZAisREAL) reported from Alexandria, Virginia@comcast ive been on the phone with 6 different people no resolution.. i need someone to contact me immediately at 2022773968..
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Robert Gonzalez (@RobertG2001) reported from Arlington, VirginiaOne day Xfinity needs to carry ACC Network
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Tracy Hanayo Okubo (@tracyhylokubo) reported from Alexandria, Virginia@Xfinity: Our services suck and you aren’t even getting the services you are paying. But in order to fix it you’re going to need to pay extra for our crappy service by enrolling into a protection plan. Me: No, I shouldn’t be paying for services I’m not actually getting from you.
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Nicole Siegel (@lalalacoley) reported from Arlington, Virginia@Xfinity @XfinitySupport I truly do not know why I pay you every month only for my wifi to NEVER work. This has been going on forever two months where my wifi is out every single day. Please help!!!!!!!
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R. Patrick Shane (@Too_shanez) reported from Alexandria, Virginia. @AlexandriaVAGov @justindotnet it is absolute insanity that @comcast has a monopoly on high speed internet in this city. We must allow competition to force them to provide better service. The time for fios is well past due.
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Goddess (@dakiniyogini816) reported from Arlington, Virginia@starkvillain Actually, I’ve never had a problem with Comcast
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doug mcnamara (@dougjmcn) reported from Arlington, Virginia@Nationals @budweiserusa @JuanSoto25_ @stras37 @PatrickCorbin46 @treavturner @Max_Scherzer @whatwouldDOOdo @Victor__Robles MASN’s guide doesn’t show the time or which channel. Nor is it showing up on xfinity. I would hope you re-air the crap out of this on MASN (rather than Orioles classics).
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rhi (@rhibread) reported from Alexandria, Virginia@comcastcares @Xfinity I have an ongoing technical issue. Spoke to someone June 11th. Was told I would receive a follow up call within 24-72 hours. No one has called and I’m unable to get through to speak to a representative. Frustrated. Please help.
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Woody (@FlyDTW) reported from Alexandria, Virginia@comcast is profoundly inept in its ability to listen to customers and process their basic requests. It’s remarkable that in the 21st century we are still have to suffer through this kind of customer service.
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Karen P 🦩 (@klpbirds) reported from Alexandria, VirginiaI think @Walmart customer service might be as bad as Comcast.
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
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Cody (@cdmomo24) reportedComcast not having ABC during the NBA playoffs is so inconvenient. I'll have to pay for yet another service to watch.
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Pete Simard (@SimardPete) reported@MrEwanMorrison We used to pay $150/month for cable and think nothing of it. at least now you can cancel whenever instead of being locked into a comcast contract.
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Robert Bryant (@mrhumbel) reportedI never owned or used apple device. I only use cricket and Verizon is cell service. I never used work ISP except at HCA I did no wrong on it when I did. Currently April 12th 317am 2026. I don't uses others cells or services. I never used sprint, T-Mobile, Nextel, Sling, Hotspots, Roku, Firestick, or comcast I never go to instagram away from home. I never had tick tock account
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Andrew Schulman (@ajs3677) reported@zachTNT Glad Comcast sucks
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Seattle Sysop (@IronWolve) reported@WallStreetApes The sheriff has issues, hes not educated on technology, he literally jailed people, including elderly for loading android apps on their amazon firesticks, because comcast called it jail breaking. You cant make this stupidity up. So yeah, hes not educated
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Joseph Cannon (@iamautojoe) reported@Xfinity i will now make it my life's mission to tell everybody how terrible your service is
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Jake (@jakeman517) reported@XfinitySupport Have not been able to access the Xfinity app/my security cameras all day. Is there a problem? I tried uninstalling and then reinstalling the app, which didn’t work. He keeps wanting me to enter my password, then it just goes right back to the password page. HELP!!
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HMDSportsBlogVU (5.8% Sidewalk Fan) (@HMDSportsBlogVU) reportedComcast not having CBS today just can’t be good business. Why would you give your customers a reason to have to go elsewhere on a major sporting event day? How many leave and never come back?
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Real Racing (@alwaysrealracin) reported@tpink27 @DamnItdale88 It ain’t the wear that’s my problem like I said I just think it’s ridiculous you see the 5 on 2 better tires and 12 on 4 absolutely fly by 4 cars then can’t do nothing at all with the leader. I’d just like to see it get closer to Xfinity where leader doesn’t have a insane advantage
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UltimateLifeNigga☄️ (@thatisntwaffle) reported@YourgirlDomino Very similar to the time I was in Walmart and a Comcast salesman asked me who my service provider was at home and I said i don't have a home and kept walking 😭