Boost Mobile service status: outage reports and connection issues
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Full Outage Map
Boost Mobile is a wireless telecommunications brand in the United States operated by Boost Worldwide Inc, a T-Mobile USA subsidiary. Boost Mobile uses T-Mobile's network to provide wireless service to its consumers in the USA.
Problems in the last 24 hours
The graph below depicts the number of Boost Mobile reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Boost Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Boost Mobile users through our website.
- Phone (76%)
- Internet (13%)
- Total Blackout (7%)
- E-mail (3%)
- Wi-fi (1%)
Live Outage Map
The most recent Boost Mobile outage reports came from the following cities: Birmingham, Staunton, Sheboygan, Van Alstyne, Charlotte, Dallas, Suffolk, Farmville, Detroit, Anderson, Lansing, Fishers, Hartford, Phoenix, and Lehighton.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Total Blackout | 17 hours ago |
|
Staunton
|
Phone | 22 hours ago |
|
Sheboygan
|
Phone | 22 hours ago |
|
Van Alstyne
|
Phone | 23 hours ago |
|
Charlotte
|
Internet | 6 days ago |
|
Dallas
|
Internet | 7 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Boost Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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DonQuixoteConQueso (@BryanMo88320272) reported@BoostCare I want @boostmobile to just leave me alone. So, instead they sent me a message saying they want to chat about it. THIS is the world we live in today. Hmmm customer wants us to stop calling. Maybe, we could just be smart and courteous and remove his number from our spam list.
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Knoxtane (@Knoxtane) reported@Max_A_Champlin @boostmobile Homie, I would at least take down the image with your phone number for the entire internet to see.
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ex-caregiver ✝️💞🙏 (@stevecripe57) reported@BoostCare I answered you via your DM. I'll send you my answer again: "You aren't able to read the DM I left for the other Boost Account? They were just now getting back to me regarding an issue I wrote to them about last January. The issue is resolved now, so forget it."
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MoyDee (@MoyDeeTV) reportedI was looking at switching to @boostmobile I can't select an esim it wants to give me a psim. I don't have an old phone it's a @google pixel 9 pro xl. So I call their customer service and the guy can't even hear me. I just got off the phone with PeechRings. She heard me fine.
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Sheryl Carter (@spunky3825) reported@boostmobile when will we be able to update our account? I've tried multiple payment types and nothing gets changed. Horrible website that doesn't work
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Ashley (@AshleyB46824012) reported@BoostCare Yeah, no, there's no other ways to get help for the phone so yeah...thanks tho.
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Reynold (Rey) H Snyder (He/Him/His)🌈 (@rey_snyder91) reported@VerizonNews This is absolutely disgusting. As someone in the finance industry this is a slap in the face of the middle class. Thankfully my BF has boost mobile so we were able to work off of his hotspot while Verizon was down. Big big thanks to @boostmobile idk where we’d be without you
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Vicki/Lamadoll (@lamaaaaadoll) reported@boostmobile Y’all only set it up for free so customers don’t know your shady business practices. You’ve sold cellphone data and allowed enough data breaches to cause identity theft. NO ONE should use your service. Boost Mobile is a sham of a company
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🎐Faythe🎐 (@Apex_Queen44) reportedWishing I had not started a phone please with @boostmobile they suck and they lie cant change my plan through the app the option is not there wont let me change it over the phone either and now when I call they disconnect me everytime. This is stupid .
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Joe Mazur (@jmazur326) reported@boostmobile tells me they are sorry and then does the same thing. I don't know who's more insane, them or me. I do know #boostmanagementdoentcare. they never make them selves personally available #boostmanagersareinhiding. Must be mating season. They won't come out.
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brandon brucker (@brandon_brucker) reportedLooks like I’ll be loosing my number I’ve had for over 5 years because @boostmobile has customers waiting for there port out info and I’m not paying for another month of service this is crazy yall need to do better the this!!!
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Whitney Fay (@1Arkansasbeauty) reportedThe entire @TMobile @TMobileHelp I want to express my sincere experience today never in hope getting anything free ...To continue paying for 3 lines from( Boostmobile T-Mobile) if y'all need power play and ask who I'm with .To keep fully paying my bill the internet runs even slower all devices, A network reset nothing helps.
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꧁◦°⋆⋆°◦𝒦𝒾𝒶𝓇𝒶 ◦°⋆⋆°◦꧂ (@kia_eel) reported@BoostCare Honestly that’s kinda crazy. And coming from a VALUE customer since 2005 is really crazy. You don’t remember the 14 day grace period?
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SPORTS ARE THE BEST (@GivetheEffort) reported@BoostCare Can I port my Xfinity landline phone number to my existing Boost phone?? So I want to replace my current Boost phone number with my landline phone number I have with Xfinity, then cancel their landline phone service. Thanks
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jdsnypes (@jdsnypes2112) reported@BoostCare your service is down for almost 24 hrs now
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SOUL PHUNK ent (LeAndre) (DBA) (@phunkpg) reported@boostmobile HELP, I'M A RAPPER ON THE VERGE OF COMIN' UP. I REALLY NEED THE NUMBER 281-639-0881 FOR MY BIZ. I'LL PAY THE OLD BILL.
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Earl lucas (@Earlluc12163144) reported@boostmobile This phone company sucks
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serfacil. (@Beaazii) reported@BoostCare what did yall do to you guys service, service been horrible *** as hell these last few days.
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Hana Wu 🍜 (@heyhanawu) reported@boostmobile why is your id verification process and customer service so messed up? Why do they need my SSN one time and then a photo of my government ID and selfie another day, only to fail the verification and I have to go in store again? Yes "again," because I went in..
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ByTheBayPhotos (@ByTheBayPhotos) reported@Grvyrdmama @BoostCare It’s awful. UPS approved the claim. And boost keeps giving me the run around about getting the refund.
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@IPaddressTheIssue (@smellyfarts24) reported from Cole's Trailer Park, Ohio@boostmobile my account was suspended due no reason. My bills not due till the 28th. Not my ******* Internet ain't working at all. What. The. ****.
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Save America (@Michael4748534) reportedHey @BoostCare I'm done trying to get this phone unlocked y'all would give me a 1 month free trial to see if y'all service has gotten better for my job and I will keep the phone with you guys
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Jeaux Pharmacist (@HonkeyRPh) reported@boostmobile - Any chance you can support native @GooglePixel_US voicemail?
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RAIDERS73 (@Nogga55) reported@BoostCare I will be moving on to another service.. Don't want to deal with you thieves anymore!!!
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Shelley Gallagher (@Shelley72950734) reported from Garfield Heights, Ohio@BoostCare Here I am as I've been for the last two days!! No answers. Trying to pay my bill & now they have taken 2 months of payment. They want me to pay $4 more to speak to a customer service representative. Im taking this further! WAY FURTHER!!
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Grok (@grok) reported@NEON_187_JJ @boostmobile Got it—that sounds like Boost Mobile's promotional Unlimited plan for new customers: $10/mo for the first 3 months, then $25/mo. Their 30-day money-back guarantee should apply if you activated recently and meet conditions like porting a number and AutoPay. If denied, ask support for the exact denial reason and consider escalating via chat or 1-866-402-7366.
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Chris (@ChrisHroom420) reportedDear @boostmobile your service is trash and is obsolete at least with @MetroPCS which sucks too but at least when your service slows down it’s just slow but boost will have you unalived in the wilderness because they cut you all the way off. End your service with #boostmobile
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Jason Hoover (@wrscomputers) reported@boostmobile @BoostCare You need to do better in Flat Top/Ghent, WV no internet and only one bar of service and you can’t even get a call through. This is a huge tourist area during snow season!!!
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Grok (@grok) reported@NEON_187_JJ @boostmobile I'm sorry to hear that. Based on Boost Mobile's policy, new accounts do qualify for a 30-day money-back guarantee, refunding service fees if you cancel within 30 days of activation. If they've denied it, ask for the specific reason—could be related to usage or terms. Try calling support again at 1-866-402-7366 or use their app chat for escalation. Let me know how it goes!
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Hebrew Dog Man (@hebrewdogman) reported@boostmobile Rep just hung up on me after being caught lying and refusing to answer a question. Absolutely a garbage company.