AEP Texas service status: outage reports and power issues

Problems in the last 24 hours

The graph below depicts the number of AEP Texas reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by AEP Texas users through our website.

• Power Outage (96%)
• Website (2%)
• Maintenance (2%)

Live Outage Map

The most recent AEP Texas outage reports came from the following cities: Austin, San Antonio, Shawnee, Abilene, Port Isabel, Houston, Brownsville, Hewitt, Fort Worth, Dallas, New Braunfels, Oklahoma City, McAllen, McKinney, and Sparta.

City	Problem Type	Report Time
Austin	Power Outage	4 days ago
Austin	Power Outage	8 days ago
Austin	Power Outage	10 days ago
Austin	Power Outage	10 days ago
San Antonio	Power Outage	10 days ago
Austin	Website	10 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

AEP Texas Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TheRealLara (@Texas_BearTTV) reported 7 minutes ago

  @AEPTexas please help your costumer service and make sure people are properly sent to the location. Waited 2 hours then called back, turns out my log was check off as good. Called again for another then waited another hour. Thanks

• 
  Shelby Klein (@ShelbyK75890205) reported 10 minutes ago

  @AEPTexas There's a power outage in my area. Could you please get it fixed asap? #rockporttexas

• 
  Gabby (@VisenyaRay) reported 13 minutes ago

  @AEPTexas It’s ok. It’s only the third time losing power in a months time with no explanation.

• 
  Robot Central (@RobotCentral) reported 13 minutes ago

  Hey @AEPTexas , would be great if somebody came out and trimmed the trees growing through the power lines in my back yard. Been filing orders since last July and was told today that y'all marked each order as "completed" . Negative.

• 
  yvette21 (@yvettel85) reported 14 minutes ago

  @AEPTexas status 78413?

• 
  MoeOnTwidder (@moeconstante00) reported 15 minutes ago

  @AEPTexas These trees aren’t being trimmed they are being cut down completely. Plus the new transmission lines will be much higher than these.

• 
  Kenny Perkins (@kfperkins23) reported 19 minutes ago

  @AEPTexas Why don’t you maintain your power lines so we don’t lose power every time the wind blows hard, 3 outages in the past week in my area

• 
  Laura B (@itsmelaurab1) reported 20 minutes ago

  @AEPTexas our power has been out 2 hrs from a storm that barely blew wind & drizzle..it’s on 2 houses down..what’s going on?

• 
  🌟herve schroeder🌟 (@UcciAlt) reported 20 minutes ago

  @AEPTexas 78076 FIX IT FIX IT FIX IT NOW!!!!!!!!!

• 
  CC (@CCwiththecurls) reported 23 minutes ago

  It’s always something when I come to Corpus that will annoy me & make me wish I never came here. This time, it’s a power outage & no storm. It’s been out since 11:30 AM. This is such BS @AEPTexas

• 
  Jo Web (@JoWeb5) reported 23 minutes ago

  @AEPTexas High winds, low winds, another day, another outage. McDonalds would be out of business if daily they ran out of burgers.

• 
  NWS Brownsville (@NWSBrownsville) reported 26 minutes ago

  @Sarahquesara @AEPTexas We don't know if it is affecting the HS. You'll need to contact the HS or AEP to find out if the outage is still going.

• 
  Arik_Official (@OFFICIAL_ARIKTV) reported 26 minutes ago

  @CPLenergy you need have people like @AEPTexas at least they made a post about the outage as where you like normal fail to do so!! Just leaving your customers in the dark while over charging them what a damn shame!!

• 
  Myra (@mktanguma) reported 28 minutes ago

  @AEPTexas Don't take to long to restore power. Triple digit heat combined with no electricity Gould be deadly

• 
  Island Girl (@IrizarryDi) reported 29 minutes ago

  @AEPTexas @romanji80660119 Explain why the Lower valley restoration is b4 the Upper valley? Upper valley was hit with the storm first!

• 
  DeplorableDeb (@Dstillos) reported 29 minutes ago

  @AEPTexas let’s hurry up and fix our lights. Everyone else in my subdivision got their lights fixed but mine. What’s up with that. Tell your employees when their in a neighborhood/subdivision to drive around to see if there’s homes still without lights!!!

• 
  an (@annvill0) reported 31 minutes ago

  @AEPTexas In LF power is out again!!

• 
  Bryan (@bassntx) reported 32 minutes ago

  You know @AEPTexas if you would just tell folks that the power would be off, people could plan ahead. We all know this is not an “outage”. #thirdworld how about a refund?

• 
  Philip (@travolpe) reported 33 minutes ago

  @AEPTexas No power in Kings Crossing CC Texas what is happening?

• 
  Sandra Leal (@MiniPearls_Ruby) reported 34 minutes ago

  @AEPTexas Aug 8 no power for 6 hrs! Mission Tx! AEP and Gov Abbott really have failed Texas. There was no hurricane and no bad weather.

• 
  Dr. Debster✌️ (@TuffyThePooh) reported 34 minutes ago

  @ScottTropic @AEPTexas @GregAbbott_TX Exactly! Have you seen their outage map? They totally avoided the Austin/Houston areas. You know they did this to us on purpose because their grid can’t handle the power.

• 
  Aleda J Reyes (@AledaJReyes) reported 43 minutes ago

  @HidalgoCounty @AEPTexas Hi, we lost power today at about 945am. Came back on at 145pm. Back down at 225pm. Still no power. I'm not sure if this is due to local power outages or rolling blackouts. Tried reading if we had been notified that our power would be out. I could not find the info. AEP is aware.

• 
  Don (@Skywtchr) reported 46 minutes ago

  @AEPTexas Are you folks looking into why one leg is down in the southside of Corpus Christi? I have power to one side of my panel, but the other is dead? This isn't the first time this has happened in my neighborhood in 3rd world Texas.

• 
  Aurelio Cervantes,Jr (@eurelio199) reported 48 minutes ago from Roma, Texas

  @AEPTexas really sucks. Have been trying to cancel an disconnect/reconnect orders & been transfered 4 times already. Been on hold for an hr. But when it comes to bills, you better pay by due date or they disconnect immediately

• 
  MoeOnTwidder (@moeconstante00) reported 50 minutes ago

  The news is out here now. @AEPTexas … a representative for @aep stated if we have them too much push back they’ll come in and chop them all down… sounds like a threat. #savethetrees #EnvironmentalJustice

• 
  Benjamin Fanning (@ThatRacinKid) reported 57 minutes ago

  @VMHSeagles_05 @AEPTexas checked aep - someone hit a pole on yorktown and shut down about 2-4 thousand homes, it shut off for me here

• 
  Ashley Griffith (@a5hleygriffith) reported 57 minutes ago

  @AEPTexas Power just went out for me in Ingleside at 2:54pm. El Paso Ave area.

• 
  Keya Nicole (@NicoleKeya) reported 1 hour ago

  I’m a need @AmbitEnergy @AEPTexas to tell me why tf since the outage yesterday my apartment has been on 86 degrees and I have it set on 69.

• 
  EmotionallyDependent🐏 (@chamomeleon__) reported 1 hour ago

  @AEPTexas my power has been out since 9 and was supposed to be restored over and hour and a half ago, house temp is in the 80’s and your tracker still says “assessing condition” how long is this supposed to take? Hoping not another 6 hours

• 
  Raphael Tiriel (@RaphaelTiriel) reported 1 hour ago

  @AEPTexas Power back on