XM status: trading issues and outage reports
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If you are having issues, please submit a report below.
Full Outage Map
XM.com is an innovative online broker with state-of-the-art electronic platforms for trading forex and Contracts for Difference (CFD) on precious metals, stocks, indices and energy.
Problems in the last 24 hours
The graph below depicts the number of XM reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at XM. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by XM users through our website.
- Trading platform (41%)
- Website (31%)
- Login (20%)
- Withdrawals (4%)
- Deposits (3%)
Live Outage Map
The most recent XM outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Website | 9 days ago |
 Davao
|
Login | 9 days ago |
|
Bulandshahr
|
Login | 15 days ago |
|
Ahmedabad
|
Login | 16 days ago |
|
Noida
|
Trading platform | 16 days ago |
|
Mumbai
|
Login | 26 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
XM Issues Reports
Latest outage, problems and issue reports in social media:
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nick paez (@nick_paez) reported@donbitco @XM_COM How can we not be discussing this ,Uniswap exploit? It's a m(ajor problem that needs to be addressed. the link is on my TL - I retweeted it!--
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KmanMCFC (@mcfc_kman) reported@XM_COM new trading called Alcotech join before it crash dm me for more information
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Lebo (@Lebo16563584) reported@XM_COM My account saying it's achieved how can i access it please help me when i want to log in
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Moon (@Moon66796218) reported@XM_COM Withdrawal request submitted on March 26 still not received. Multiple follow-ups with @XM_COM support only resulted in “under review” replies without proof of transfer. Requesting immediate clarification and Swift copy (MT103)
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AgathaSun (@Agatha_Sun_) reported@Antonio04575217 @XM_COM I very much agree with your point of view, just to illustrate the good side, and not to explain the bad side.
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Dhaval Patel (@Dhavalx96) reported@XM_COM I’m extremely disappointed. My deposit of ₹40,000 has not been credited to my trading account despite raising multiple complaints. This issue remains unresolved with no update from your team. I request an urgent response and immediate action. #XM #CustomerSupport
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Hakan Diler (@h_dilerofficial) reported@TKralow @NevalOsman @XM_COM You can support me about this issue Sir? I would be grateful if you will sir.
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Spectacular (@Im_Spectacularr) reported@XM_COM dam had an issue with my account and ur agent Felipe closed chat on me **** broker and **** policys dont trade with this scam broker they trapped my money and havent given it back and make every excuse
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Chal Uth Nikal Aitho (@LangraModi) reported@XM_COM Going to complain against XM in CFTC they're professional cheater
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Suryansh Parihar 💫 (@SuryanshPariha7) reported@XM_COM I am facing a serious issue My withdrawals dated April 7th and April 11th are showing "Successful" in the app, but no funds have been received in my bank account. Please provide the UTR/Reference numbers immediately to track this. Account ID: 420268010 #XMBroker
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Lalit Soni (@httpslalit) reported@1amsnkt @XM_COM Has your problem been resolved? Have you received your withdrawal? I am also facing the same problem. My crypto withdrawal is not being received. It is getting cancelled again and again or the FIR should be kept pending.
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jamie brown (@Jame_Foden) reported@rkay_786 @XM_COM sorry about the ban… it was the help of LEXTECHZ on Insta who got my account fixed up. you should check him out
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Jan de Swerwer (@JandeSwerwer) reported@XM_COM Subversive Fox you've become. Go down disgraced you will.
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Hakan Diler (@h_dilerofficial) reported@TKralow @NevalOsman @XM_COM You can support me about this issue Sir? I would be grateful if you will sir.
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Vasu Lohiya (@lohiyavasu) reported@XM_COM I have deposited 20000rs and my amount in not credit in my trading account pending since 7days and there support team is also not helping recommend not to use this app for trading such bad experience..fraud app
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Muhammad Kassim Abdullahi (@m_kmaina) reported@XM_COM My acc. Had been into archive i open another one and make deposit of $349 but for you guys to verify it become an issue, since last week each day your customer care are cooking different story for me. If you won't verify the acc. Allow me to withdraw my money. ID:63001200
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Tech Builder (@TechBuilder_ZEN) reported@XM_COM Fraud broker. Taken my Deposit money and no trace since last 36 days. Not responding, forget about resolving the issue. @ahmedxm01
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Professor Ssudo (@tradtionalafair) reported@XM_COM Call/whatsApp: +27719997700 1. Relationship problems 2. Financial boosting 3. Bring back lost lover 4. Block divorce 5. Magic wallet and ring 6. Weak men in bed and dry women 7. Business boosting and luck 8. Unplanned pregnancies 9. Miscarriages etc Call/whatsApp: +27719997700
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ْAHMAD (@ahmad_l_) reported@XM_COM @XM_COM They have had a withdrawal problem since the month of 11 last year and our money has not been sent to the account. Please solve the case, otherwise the full details will be published with the full names of the team that contacts us.
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IG: REZAH (@rezahsampson) reported from Cape Town, Western CapeKey Way Financial (Pty) Ltd is authorised by the FSCA in South Africa as an FSP and acts as an intermediary, rendering an intermediary service regarding derivative products, offered by XM Global Limited, licenced by the FSC in Belize. #XM #XMXperience #XMSouthAfrica @XM_COM
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leo (@leo83736) reported@XM_COM 🚘 WEN LAMBO 🚘 📶 Network - BSC🔸 👾 Stealth launch 🖼 Bullish Logo & Name 🚀 Low cap huge potential 📟 Initial lp 1 bnb 🔗 Taxes 11% buy/sell 🔒 Lp locked - Renounce -💭TG - @wenlambox 💎 contract: 0xdf276D1372149EF5c531562b2b25A71b6326643C
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PeeKay (@Kevinpmlote) reported@XM_COM You don't want to pay me the money I withdrew on the 1st of November 2022, I'm going to expose you and your support department that failed to help me in any way
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charlie_charles (@lazmorca) reported@XM_COM I joined about 2 months ago, I can say am not doing that bad.still learning though
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DMT (@danilothe3rd) reported@XM_COM Dextrader : 0x82d78b84cbef10b7a14a72ff5f2c6960c65f3c6c Enjoy cool DEX utilities. Features: Auto buys / sells. Stop loss / Take profit Buy Dip / Snipe tokens Multiple chain support supply 1,000,000
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MR.X (@user_m0m) reported@XM_COM I have a ticket pending since a month it's frustrating I'm getting the same response every day it's very bad at this point for people who is not doing their job or in a position to resolve at earliest kindly look into it
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PeeKay (@Kevinpmlote) reported@XM_COM You don't want to pay me the money I withdrew on the 1st of November 2022, I'm going to expose you and your support department that failed to help me in any way. Today is the 09th of December I'm still waiting for my R8000 money
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Ernesto #AshArmy🇷🇼 (@Ernesto_bcz) reported@XM_COM Depositing is not working 🙄🙄
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Manu (@manumadhav3625) reported🚨 @XM_COM $111 withdrawal marked PROCESSED to wrong account (1 digit error). 2+ weeks, no real update. Where is my money?
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assad (@assad60513789) reported@XM_COM We are very worried we need help Does anyone have humanity left My mom has cancer can anyone help My mother is not well please help me 😭Instead of helping me, you guys take my life, I'm very upset please help me I am blind please help me
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tajamulhussain (@tajamul03) reported@XM_COM Dear friends. 99% un 🙈 disease, problems, tension and stress, are cause of bathroom. Not believe,msg me.+923119542626