PG&E outages and service status in Sonoma, California
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The Pacific Gas and Electric Company is an American investor-owned utility with publicly traded stock that is headquartered in the Pacific Gas & Electric Building in San Francisco. Provides natural gas and electricity in California.
Problems in the last 24 hours in Sonoma, California
The chart below shows the number of PG&E reports we have received in the last 24 hours from users in Sonoma, California and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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PG&E Issues Reports Near Sonoma, California
Latest outage, problems and issue reports in Sonoma and nearby locations:
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Dakota J. Rosenfelt (@DRosenfelt) reported from Napa, California@marktkenny @PGE4Me That doesn’t change their responsibility if it ruins my factor. Wind and dry weather isn’t an anomaly or strictly a “CA” thing.... there has to be other mitigation strategies, or provide alternate power to those affected.
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Robert Gaustad (@RMGaustad) reported from Petaluma, California@bettygirl1239 @PGE4Me I’ve been out since 3am and PG&E is claiming that high winds are still coming. The weather is excellent and my freezer is no longer freezing. They suck.
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Robert Gaustad (@RMGaustad) reported from Petaluma, California@acheney747 @PGE4Me Mine is finally back as well. I’m cleaning out the fridge and freezer. My watermelon popsicles all melted. Dang, life is hard. 😀
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Ross 707 (@ross_707) reported from Petaluma, CaliforniaNo #PSPS scheduled here for now but I just had some serious power fluctuating in my hood. Seems stable again, hope it stays. 🙏 @PGE4Me
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TP 2K20 (@tpgotgame) reported from Petaluma, CaliforniaWelp, looks like they cutting my shit off too... thx @PGE4Me
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Hannah Velarde (@HannahVelarde) reported from El Verano, California@PGE4Me if you are going to have a police helicopter fly over a school to check power lines, you should at least give us a warning before we start panicking and going on lockdown... sincerely a kindergarten-fifth grade aid.
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Heather Blanchard Tapia (@poplifegirl) reported from Petaluma, California@Scott_Wiener Its not citizens fault that @PGE4Me can’t manage their grid. I will say it will be CA citizens who are tired of this who will commit to solar and take @PGE4Me out of the loop.
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Papi (@BlaineEntertain) reported from Napa, California@PGE4Me just turn that shit off now I ain’t no *****
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Courtney Teague (@courtneynteague) reported from Napa, California.@PGE4Me says it’s using CHP planes to try and inspect lines overnight. This is a pilot program. If it works, they may use this system in Napa County if power is turned off.
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Robert Gaustad (@RMGaustad) reported from Petaluma, CaliforniaHey, @PGE4Me, you really suck! Turning off power to hundreds of thousands of people is not the way to prevent a fire. You have caused millions in lost food and commerce. Turn our ******* power back on! #pgeshutdown #powershutoff
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grace 🥳 (@icongracee) reported from Napa, Californiaif i don’t graduate it’s from @PGE4Me turning off my power for 2mph winds
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Lisa Laporte (@lisadlaporte) reported from Petaluma, California@jph1282 @TWiT @InsideTWiT It’s a BS situation. There is no wind where we are it. Paranoid & crap @PGE4Me shut us down. They should have been fired years ago.
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RCtheRuthless (@RCtheRuthless) reported from Napa, CaliforniaHow does @PGE4Me get to shut off my power with no Repercussions, they should have to credit every affected customer for spoiled food, kid’s schools being shutdown so parents can not go to work. @GavinNewsom @JillTechel @RepThompson #pgeshutoff
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E. Dunn (@Emdunn1) reported from American Canyon, California@PGE4Me where is the high winds tonight. Asking for a friend in American Canyon who still has no power.
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Mike Straka (@MikeStraka2) reported from Napa, California@penn_power @firstenergycorp @WKBN @PGE4Me wow look at this technology!! PA isn’t going to burn down because a tree falls into an energized line. @napacountyfire @CAgovernor @GavinNewsom @californiapuc
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Ross 707 (@ross_707) reported from Petaluma, CaliforniaPower has been on long enough to charge up the devices and enjoy some of the comforts of modern living. ⚡🔌📱💡📺 Not sure if @PGE4Me will be shutting us down again, sounds like it's a possibility. #SonomaCounty #PSPS
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Reem Bazzari (@reem) reported from Petaluma, California@PGE4Me literally wrote me a check that bounced. Wtf.
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Dakota J. Rosenfelt (@DRosenfelt) reported from Napa, CaliforniaHey @PGE4Me I have roughly $200,000 worth of medication in my fridge in the Bay Area for my medical condition. If you cut my power and it gets ruined, count on a lawsuit. My insurance company shouldn’t brunt the cost of your stupidity.
PG&E Issues Reports
Latest outage, problems and issue reports in social media:
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Gino Malin (@gmalin7994) reported@PGE_BayArea scheduled outage tomorrow is a freakin crime during #NFLWildCard weekend. Do better @PGE4Me
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(((samuel))) (@SCHMVLL) reported@MarioNawfal Looks just like a transformer going out or other similar electrical grid equipment failure We see it all the time out here in California right @PGE4Me
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Overwatch (@OverwatchNews77) reported@GalvanizeLLC @PGE4Me Oh please. Costs are being driven up as you all keep lining your pockets. Cheaper energy has never shown up. You all keep shifting the goalposts to line crooks like Delaney’s pockets.
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IndyRick (@TheIndyRick) reportedBeing a PG&E customer is another good reason to leave California. They rob you with rate hikes constantly, impose new regulations while keeping their infrastructure stagnant and never communicate with their customers. @PGE4Me is robbing us all and giving us third world service.
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Norman Buntz (@normanbuntzhsb) reported@engineers_feed Quick and easy way to both blow circuit breakers if not blow out the whole box, and possibility of electrocuting yourself and causing a fire inside the walls of your house if power lines get hot enough. If you live in a area where @PGE4Me is the sole power provider, they will not just charge SEVERAL THOUSANDS of dollars to repair, they will FINE THE **** out of whomever caused the damage, but at minimum the homeowner will be held responsible. It could also be regarded a crime that gets the police involved depending on reports from the fire department.
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The_Wise_Republican (@cryptocamaro209) reportedI frigging new it. I got history with pge. I've been calling out them publicly for years. The ***** relationship with the PUC got them rate increase after increase. And the newsoms were there the whole time. Look at @PGE4Me I used to bash them weekly
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John Eisenman (Jice) (@jiceman) reported@PGE4Me What was the loud explosion and brief streetlight outage at approx 7:45 PM on 10/13/26 on 9th Ave near Irving?
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Wayne Koch (@Bigolpmp) reported@PGE4Me Notice how they dont answer anyone's complaints. They are incapable of caring about anyone's hardships or why they dont have the power back on. When it comes time to vote for a Gov,im going with one that breaks up this company and gives us consumers a big discount
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MAGA2024 (@Hunter19302) reported@californiapost With the farce of the solar panel, my @PGE4Me True up bill in 2022 was $900, in 2023 it was $2,000, in 2024 was $3,200, and in 2025 it was $5,800 cut of in November, in only 2 month is up to $1,400 PG&E is out of control mean the average for 2026 will be $8,400
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KickAaaS AI (@KickAaasAi) reportedWhen California’s largest utility provider had customers waiting over an hour on hold during outages, something had to change. For Pacific Gas and Electric (@PGE4Me), extreme weather events meant massive call surges — millions of inbound calls, arriving at the most stressful moments for customers. The result was predictable: Long wait times. Frustrated callers. Overloaded contact centers. That’s where @polyaivoice stepped in. Instead of forcing customers through rigid IVR menus, PG&E deployed a conversational voice AI that could actually help — in real time. What changed? • Customers received real-time outage updates without waiting on hold • Calls were handled naturally in English and Spanish • Safety-critical scenarios stayed compliant with strict utility regulations • Human agents were freed up to handle complex, high-impact issues And the results were measurable: → 35,000+ labor hours saved → 67% call containment rate, outperforming legacy IVR → 22% increase in CSAT during outage calls → 25% reduction in customer effort No IVR rip-and-replace. No shortcuts on safety. Just a smarter voice experience, operating at massive scale. The takeaway: No matter how large-scale or complex a problem may seem, there’s often a solution hiding in agentic AI — if it’s designed with empathy, safety, and scale in mind. Question for operators & builders: What’s the most “too big to fix” customer experience problem you’re facing today?