Nationwide status: account issues and outage reports
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Full Outage Map
Nationwide Mutual Insurance Company and affiliated companies is a group of large U.S. insurance and financial services companies based in Columbus, OH. Nationwide offers home, small business and auto insurance, as well as retirement products and financial resources.
Problems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
- Website (44%)
- Login (33%)
- Payments (22%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: San Antonio, Lakeland Highlands, Taylor, and Chicago.
| City | Problem Type | Report Time |
|---|---|---|
 San Antonio
|
Payments | 21 days ago |
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Taylor
|
Website | 2 months ago |
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Chicago
|
Website | 2 months ago |
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Marion
|
Login | 2 months ago |
|
Paradise
|
Login | 3 months ago |
|
Berrien Springs
|
Website | 3 months ago |
Full Outage Map
Community Discussion
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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KINGBLINGBLA (@kingblingbla) reported@Nationwide I need help. I've spent a total of 30ish minutes across multiple agents in different departments and got to a dead end where the last agent gave me a number that the options were not what I was looking for. I called 877-669-6877 first, 800-772-2182 second, 800-848-0920 third, and 888-753-7064 last. I tried calling the corporate number ending in 2822 and none of those options were what I needed. I was in the middle of moving from house to house and I came across paperwork. All agents asked for my social and all told me they can't find my account. I have paperwork in my hand. I can take a pic of the paper (if u want them in DM's) that says my account balance. Rep #3 believes it's a 401(k) as it says it next to the company name I worked for at the time. If anyone can send me a DM and hopefully help me out - that would be great. 6 min with the automated message and 24ish minutes being bumped around from agent to agent going through departments like i'm a pinball in a pinball machine. Thanks. Hope I get a DM shortly.
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TBJ (@TBJ_Racing) reportedHi @Nationwide like to report some fraudulent activity on my account? Has something about Cheltenham and Bet365 can you assist?
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eddie-datbdude (@ejsearay) reported@Commanders @Bwagz @Nationwide Slow ***, bum needs to retire.Give some of the younger guys a chance
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THE UNIT (@jburris69) reported@Nationwide charges too much for their insurance if they can afford to pay professional athletes for commercials
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Leadership (@ldrshpguru) reportedDay 644 (1 yr 9 Months 3 days!) @Nationwide When people pay their premiums on time and it is a valid claim, why? The true value of insurance is when one has a valid claim…you failed so far! Any reason or are you delaying on purpose? Sad! #InsuranceFail #NationwideNotOnYourSide
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Bring the ink (@DerivedIntell) reported@Nationwide @Bwagz @NFL Brought to you by nationwide insurance that could give two shots about you and will reject your claim but we will happily advertise our extortion of the American populace. Thank you for your payments for the years. My Bentley really needed to be upgraded.
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Leadership (@ldrshpguru) reported1 year 10 mo 15 days since the fire! March 31 being 2 years since their house fire!!! @Nationwide is still delaying and not adhering to their contract. If anyone has Nationwide for home insurance, change now! #InsuranceFail #NationwideNotOnYourSide
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Leadership (@ldrshpguru) reportedDay 646 (1 yr 9 Months 5 days!) @Nationwide this is getting ridiculous! You need to settle my son’s valid claim on his house. The true value of insurance is when one has a valid claim…you failed so far! But you kept his money. Sad! #InsuranceFail #NationwideNotOnYourSide
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Leadership (@ldrshpguru) reportedDay 640 (1 yr 9 Months !) @Nationwide do you or your local rep understand what a family goes thru waking up to flames? Why are you deliberately delaying? The true value of insurance is when you have a claim…you failed so far! #InsuranceFail #NationwideNotOnYourSide
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Rita🇺🇸🇺🇸🇺🇸 (@Rita_Dreams5) reported@BayouMaw @Nationwide I looked I couldn’t find where it says they can at any time in the policy
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Brandon (@bproy2010) reported@Browns @realgrantdelpit @Nationwide Why ******** does Ventrone still have a job?
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John Trofatter💧 (@trof26) reportedHey Nationwide @Nationwide, long-time policy holder trying to cancel policy. Your automated phone system connected me to the wrong department and then was disconnected. Subsequently disconnected three more times. Your automated email system does not allow for cancellation. Help!!
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JohnnyBonham (@johnbonhamm69) reported@Nationwide whoever designed your automated phone service needs taken out back, beaten then ***** by rabid baboons, and then have their corpse launched into the ******* sun. Seriously….
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Leadership (@ldrshpguru) reported@Nationwide My son has been waiting 1 year, 9 months, and 6 days for an insurance payment you’ve delayed without resolution. The emotional, financial, and mental toll this has taken is real and unacceptable. No family should endure this. Do better.#NationwideNotOnYourSide
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Mark Armstrong (@MarkA20484) reported@nationwide makes life a misery for a #disabled dying man who just wanted to live his remaining few months in the sun. There fraud investigation team has blocked access to any accounts and blocked Internet banking
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Sarcasm_is_my_love_language (@jozi1167) reportedAnyone have experience with @LibertyMutual for home or auto? My @Nationwide insurance is almost three times the cost for the same/less coverage. I'm considering my options.
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John Stoker (@johnstoker80) reported@NFL @Nationwide Wont be watching the Super Bowl this year, sick of the the NFL insulting the fans. Bad Bunny who slammed brave federal agents who ARE DOING THEIR JOB to keep us safe and ridding the country of Murderers, Rapists, and Child molesters. Does the NFL condone Child molesters?
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Spot Pet Insurance (@getspotcovered) reported@Solis828 @Nationwide We would love to help- Spot has no upper age limits! Give our team a call at 1-800-905-1595🐶
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neuroretransmit (@lastpacketbend) reported@Nationwide moved me to an "innovation team" after I abused Exchange Web Services to send emails as our scrum master during security awareness week. (The rule was lock your computer @thedawgyg @HackingDave) - personally I think you should lock the whole infra.
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Bob Thorsson (@BobTorson) reported@NationwidePet @Nationwide I have had my policy through my employer for about the past nine years and now you’ve canceled it and forced me into paying for a lower tier plan that cost twice as much. Kind of a ****** thing to do if you ask me.
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Leadership (@ldrshpguru) reportedDay 616 (1 yr 8 mo 7 days +) @Nationwide as a parent, it is sad to see your son‘s young family stressed by Nationwide. You pay your premiums on time and you expect the claim to be honored. Please settle his claim. #InsuranceFail #NationwideNotOnYourSide
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Leadership (@ldrshpguru) reported@DerrickEvans4WV @StateFarm Amen! My son has been waiting two years for his payment. @Nationwide deliberately delays everything! Now his housing ran out. Something needs to be done with these fraudulent insurance companies!
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Jake Conchobhair (@DaingenKeltoi) reported@BlueJacketsNHL @Nationwide Of all the stupid players-walking-into-arenas-in-their-street-clothes photos & videos y'all have posted over the years, this one is far and away the most stupid. Their Head Coach has been publicly excoriating them for the poor work they're doing (or not doing). Read the room.
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THE UNIT (@jburris69) reported@Nationwide charges too much for their insurance if they can afford to pay professional athletes for commercials
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Leadership (@ldrshpguru) reportedDay 636 (1 yr 8 mo 26 days +) @Nationwide can you fathom the trauma of waking up to flames and getting your 3 kids + dog out? And now you delay (going on 2 years) what my son paid premiums for! Please stop and settle my son’s claim. #InsuranceFail #NationwideNotOnYourSide
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Leadership (@ldrshpguru) reported1 year 10 mo 5 day since the fire! @Nationwide someone asked me today “how is your son & is Nationwide finally doing the right thing?” I said NO and I am worried about his mental state. They are giving insurance companies a bad name! #InsuranceFail #NationwideNotOnYourSide
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Monkeysjoshua (@monkeysjoshua) reported@Nationwide I’m hurt! I’ve been a LOYAL CUSTOMER for 22 years as of June. I’ve never missed one payment never lapsed once. I let someone use my car it was parked not on and someone backed into it and he didn’t have insurance so my uninsured paid for it. Today I get a call 🥺
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Dennis Patton Jr (@MVR3DX) reported@Nationwide @NFL Fix your officiating and then I might give a f*** about the Walter Payton NFL Man of the year........
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THE UNIT (@jburris69) reported@Nationwide charges too much for their insurance if they can afford to pay professional athletes for commercials
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Leadership (@ldrshpguru) reportedDay 624 (1 yr 8 mo 15 days +) @Nationwide Why do you continue to delay my son's claim in bad faith. How can he and his family plan for the future?? Please realize the season we are in and settle my son's valid claim. #InsuranceFail #NationwideNotOnYourSide