HBO Max status: streaming issues and outage reports
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Full Outage Map
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Problems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
- Buffering (37%)
- Playback Issues (27%)
- Sign in (22%)
- Crashing (10%)
- Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Sign in | 18 hours ago |
 Hilton
|
Buffering | 3 days ago |
|
Jordan
|
Buffering | 4 days ago |
|
Boston
|
Sign in | 6 days ago |
|
Omaha
|
Buffering | 9 days ago |
|
Birmingham
|
Sign in | 9 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Kakarot (@King003001) reported@JGreenhouseftw @PsychoDad7820 @hbomax There’s no such thing as trans. It’s just men and women. Some men like to pretend to be women and the other way around too. Those are sick people that need help
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Chuck 🇺🇦 🌈 🏳️🌈 PLEASE, NO DM's (@1TibetanMastiff) reportedHey @hbomaxhelp Subscribed to HBO Max to watch live March Madness and all I get is buffering. This is just the first four. Can't wait until I can't watch tomorrow when there are so many games streaming. Maybe fix this Take March Madness from me and I'll not forgive or forget.
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louphoria (@GetLoussss) reported@hbomaxhelp Ive tried that throughout the whole event, its still not working, i would like a refund at this point
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?? (@PsychoDad7820) reported@hbomax It’s a guy never a girl . Has mental problems and you push this trash
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EllyButt 🏴🇺🇦🇪🇺 (@WotBuwcheeks) reported@hbomax has awful coverage for the football, why the hell did @footballontnt move there?
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Dingus McKringus (@your_worm) reported@AEW @hbomax I just want my stupid $42.19. Please. I dont understand why this is such a hassle. I paid for a product that did not work. Times are too tough for me to just forget about 40 dollars. Can someone please help me out here? @TonyKhan ?
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Virtual Photographer...sometimes (@mangAman_vp) reported@hbomax Just a heads up: Using the app in the UK with adds, after adds appear the quality drops badly and you have to stop then restart. Also, the amount of adds in the first 10mins is brutal. Hardly enjoyable.
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Sdot 😵💫 (@The_StevenHo) reported@hbomaxhelp @AEWonTV @StreamOnMax There was no make good and watching the show live was impossible. Almost as impossible as getting to talk to a real human instead of the chat bot on your help page.
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TheTruBilliam43 (@TheTruBilliam43) reported@hbomaxhelp I been trying to watch the @AEW Revolution PPV on HBO MAX and between the audio issue and now the streaming issues. This is one of the worst purchases I ever got for a pay-per-view
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Dr P (@pm_phd) reported@hbomaxhelp @MMoneyCarson Your app is super frustrating. It gets stuck at the ad break and loops without moving on. Restarting is not a great fix. It seems like a glitch at your end, how about posting something helpful about this instead of making customers troubleshoot?
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Coach Alpha Dawg Greg (@CoachDawg34) reported@Serious_Falcon @hbomax i see you missed the part where the vampire told him the bible verses don’t work that’s when he realized church couldn’t save him either only God can and wanted him to carve his own path
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Synchronicity (@74Synchronicity) reportedDear @hbomax and @NOWTV - why can't I download The Pitt onto my iPad to watch on a flight tomorrow? Is it a glitch with the new platform on Now TV, is it a problem with this series or is this simply unavailable for download for Now TV Subscribers?
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✨VANILLA SC👀PER ✨💮 (@VanillaScooper) reported@hbomaxhelp @AEW @hbomax How do I request a credit for this “issue” of yours? Because me paying my $40 and y’all taking it wasn’t an issue.
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Gabe (@TheGWK21) reported@aaronrift @hbomax Didn’t work for me either I had to just order it through cable and now I have to try and get a refund
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Gustavo Gatsby (@11GustavoGatsby) reportedI’ve been seeing a lot of AI commercials and ads through @hbomax team, @cbdmdusa. Need some help?
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That Deanie Girl (@deaniejoooo) reportedIs anyone else having issues trying to purchase #AEWDynasty on @hbomax ?? I have tried 3 different times and keep getting an error.
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linds (@bluth_lindsay) reported@msmooonny @hbomax 😭😭😭😭😭 it’s not even about the episodes it’s about supriya ganesh leaving 😞 but dr mohan really has been given the worst treatment this season idk it’s a mess all around
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Frank Castle (@MrSpacely313) reported@hbomax please fix the audio on @aew Revolution. It’s so hard to watch. We all paid for this. We deserve better. #AEWRevolution @TonyKhan
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Miku (@canthinkofaidea) reported@hbomax Fix the Aew stream wtf
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Sir Smiffy the dog OBE (@smiffytheBT) reported@claptonterrier hoomum just spent a frustrating day trying to get @hbomax to work. Got there in the end but it was a trial. 🤞for all others trying
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Steveg561 (@SteveG561) reported@TonyKhan this deal you’ve made with HBO has made it impossible to watch your PPVs. @hbomax has the worst customer service I’ve ever seen in my life. Literally no help or assistance whatsoever to give me access to the PPV or to get my money back after waiting hours. This is bs.
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Gary Bibby (@garybibby) reported@NOWTV your trailer about @hbomax coming together has a spoiler from Heated Rivalry in it, please fix that.
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kevin carter (@kevinc2415) reported@hbomaxhelp im on roku and its still not working correctly.
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steph (@WestonFollower) reported@hbomax if he doesn’t leave these women alone to work… speaking of work bring back samira mohan to clock into season 3🌟
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miramelcrave (@gertstarlight) reportedbrilliant langdon ep however samira got one line .... work on that @hbomax
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Gerald Preston (@Ger_Pres) reportedFFS, how hard is it for @tntsports to tell people what to do with the new @hbomax app? Do we open a new account with HBO Max? Do we login to HBO with our existing TNT username/password? Come on, throw us a bone here.
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Flash (@FnrawFlash) reported@aaronrift @hbomax I’m using DAZN and that seems to work good
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Jason Ader (@TheJasinator) reportedHow to save Paramount and Warner Brothers? Rebrand HBO Replace @paramountplus and @hbomax with simply HBO which stands for... Home Box Office. HBO Netflix YouTube This should be the big 3. Studios have become silos and force people to take sides. YouTube and Netflix, even Amazon, are not studios, they are brands. The names have become the product. Netflix is used for streaming like Kleenex is used for tissues. HBO could easily be the "generic" rebrand people reach for. Already known for high-quality TV, it's simple and self explanatory without having to ask, what does Paramount own again? What does Warner Brothers own? Plus and Max descriptions are 20th century marketing. Lose them or lose the business. IMHO 😎
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JB (@JayBeasta) reportedThe HBO Max feed of AEW Revolution continues to have audio syncing issues nearly 45 minutes in, after Zero Hour was completely inaccessible. Meanwhile, Tony Khan has muted the replies to his live tweets... #AEWRevolution @hbomaxhelp
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Kenny Eckley (@Yamikeck) reported@hbomaxhelp i want a refund. i bought the aew ppv from your app and almost a hour and a half in it is still not working. I had to go to youtube and pay for it for a second time to be able to watch the ppv.