E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Login (60%)
• Website (28%)
• Trading platform (11%)
• Withdrawals (1%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Clinton Township	Trading platform	5 days ago
Franklin	Login	6 days ago
Franklin	Login	6 days ago
Washington	Website	6 days ago
Columbus	Website	11 days ago
Ontario	Trading platform	12 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gail (@GailHedglin) reported 2 minutes ago

  @triad311 @etrade ITS ALL DOWN

• 
  Tru (@TrueStockData1) reported 2 minutes ago

  Imagine being in trades and @etrade crashes. Can't login, can't access funds or trades, fully locked out while watching a trade slowly decay from profit to loss. This is BS

• 
  Shaddy (@Untouchable9981) reported 4 minutes ago

  @etrade wtf Etrade, can’t log on to do any trades, fix your log in issues!

• 
  Bill Lee (@wrlee) reported 5 minutes ago

  Time to close my decades old @etrade account. The web page is so broken and badly designed: its chat doesn't work consistently, unnotified rule changes prevent acct mgmt, and the web pages do not encourage successful navigation😢

• 
  Emre Taştepe (@tastepee01) reported 5 minutes ago

  @etrade Could you please send me the customer service email address privately? I need to contact them via email.

• 
  Internet Bot (@shaggrugg) reported 8 minutes ago

  @etrade are we down right now?

• 
  Patrick Mullins (@jpatmull) reported 9 minutes ago

  Time to move all my money out of @etrade! Tired of the continual issues.

• 
  Tony (@TONYinCT) reported 11 minutes ago

  @etrade why is your mobile app down. Wtf! Say something! Keep us informed!!!!

• 
  Braden TeWinkel (@braden_tewinkel) reported 12 minutes ago

  @etrade being down for over 20 minutes and counting is unacceptable

• 
  Brahma 🐂 Report (@bomelettes) reported 13 minutes ago

  @triad311 @etrade Seriously, wtf!

• 
  C (@Cofc64) reported 16 minutes ago

  @etrade how come no notification of the site being down. Unbelievable. Do better.

• 
  10 or 0 (@10_or_0) reported 20 minutes ago

  @etrade NEVER AGAIN - TERRIBLE, TERRIBLE, TERRIBLE.

• 
  Dhongi Baba 🇮🇳 (@BabajiKaThullaa) reported 21 minutes ago

  @etrade What is going on? Orders are not going through. Customer service is on hold for 20 min. Are the systems down??

• 
  TraderMK (@mkarias1) reported 22 minutes ago

  Charts are not working in @etrade platform!!!

• 
  TwoThree (@TwoThreeXYZ) reported 24 minutes ago

  Etrade down, you guys gotta get it together. Terrible lately @etrade

• 
  Mickey (@ELITESTOCKPICK) reported 28 minutes ago

  @etrade You should focus on keeping your website up so it doesn’t go down on a trading day

• 
  People’s Accord (@peoplesaccord) reported 32 minutes ago

  E*Trade down? Market orders are not processing and I can’t access my account. Not the first time, pretty ridiculous @MorganStanley @etrade

• 
  Mandrel (@JoldersmaBrian) reported 37 minutes ago

  @TwoThreeXYZ @DanielMCharter @etrade Webull is ok. Robinhood isn’t bad. Have fidelity for long term hold and dividend stuff and it’s ok. Siri here I come. Hopefully OTC

• 
  PikachOTC (@PikachOTC) reported 38 minutes ago

  @etrade FIX YOUR ****

• 
  Paolísima Individualista ✍️🗽💕 (@Paolisimas) reported 39 minutes ago

  Why is @etrade down while we are trading? Are you ******* serious?

• 
  h4#xd (@JsP7Y8) reported 40 minutes ago

  @etrade hi, etrade web has been down for 30 min? what is going on?? I can't sell my position

• 
  StocksNDietCoke (@JackJacobsonAZ) reported 42 minutes ago

  @etrade no 24 hour, horrible new platform loaded with bugs, bad charts, wtf. Where is $MS executives

• 
  Tru (@TrueStockData1) reported 43 minutes ago

  after 47 minutes waiting for @etrade to answer, they say there's nothing they can do other than get me in Queue with a trader, with the estimated wait time being almost 2 hours They have no other solution. This is pitiful.

• 
  Grigetio Dodger (@grigetio) reported 43 minutes ago

  @etrade If you want me to fix my margin call, you need to fix your website. Getting a little irritated here.

• 
  Anthony Schumer (@ArthurSchl67247) reported 44 minutes ago

  @etrade I am on hold with ETrade customer service (non customer service) for 54 minutes because, for technical reasons on THEIR end) I can't log into my account. At this rate the market will close by the time I get a person to pick up my call. I will be moving out.

• 
  TwoThree (@TwoThreeXYZ) reported 46 minutes ago

  @JoldersmaBrian @DanielMCharter @etrade I loved it until lately. Constant log in problems and lag

• 
  Will (@Joedirt12321) reported 46 minutes ago

  @etrade The length of this outage is unacceptable

• 
  7.7.7 (@DrARS77) reported 47 minutes ago

  @bomelettes @triad311 @etrade Mine is down too

• 
  WOOD (@Belfatto45) reported 56 minutes ago

  @etrade I can't log in to either app or the website. Wtf! let's go! Triple witching friday of all days. Never have a problem with you but this is fishy.

• 
  LunchMeat3270 (@LunchMeat3270) reported 56 minutes ago

  PSA: I hope no one here uses @etrade Awful. Most fees. Use anyone but!