Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (35%)
• Microtransactions (24%)
• Online Features (22%)
• App Crashing (16%)
• Sign in (3%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Barcelona	Microtransactions	6 hours ago
Castellbisbal	Online Features	22 hours ago
Valencia	Online Features	1 day ago
Cavaillon	Online Features	2 days ago
Creil	Glitches	7 days ago
Waterford	Glitches	10 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sir Michael Anthony Carrasquillo (@carrasquillo784) reported 6 minutes ago

  @King_Games I have Candy Crush Soda Saga and since I updated the game I was automatically signed out and my level of 532 is still there but now IT WONT LET SIGN BACK IN! :-( keeps saying “ there is a connection error please try again later.

• 
  Suyash Upadhyaya (@SuyashU) reported 6 minutes ago

  At the airport. Man with a hook-like device around ear, phone attached, speaking in a slow business drawl. One hand, playing candy crush. Other hand, scrolling through the news on a tablet. My dude is ready to beat AI.

• 
  zy (@titinfariskha) reported 10 minutes ago

  @tanyarlfes Crash Crush Crash Crush, Candy Crush

• 
  Dom (@DominicDaOG) reported 16 minutes ago

  @ohimesamadesuwa Still working on that Candy Crush esports league I respect it

• 
  Bondforged Copper (@CoppermineTypeK) reported 20 minutes ago

  @ApostleWordOTD At one point there was a team working on a 1:1 remake of the game, but due to dealing with the candy crush people’s lawyers (King aquired BN’s studio back in 2015) i believe they are transitioning to just doing a spiritual successor

• 
  Thand (@ThandiMaler) reported 21 minutes ago

  People Played games like candy crush and some other games where they had to wait a while for their “lives” to be full again before they can continue. Just a different generation buy same issue.

• 
  That Gamer Mom! (@ThatGamerMom1) reported 21 minutes ago

  @moreelen I think the problem is the disparate objectives of the players themselves when it comes to what they play. In my experience, the Venn diagram of people who have sunk 100s of hours into an AAA game and people who have played hundreds of hours of Candy Crush is two circles. There

• 
  承⁷ (@nigiriwaste) reported 22 minutes ago

  @louvjinmin No trust it really is just candy crush,you have to finish the levels to get stars and the more stars you have the more cutscenes you get so BTS can fix up the island and what not

• 
  Erich Landstrom (@ScienceGiant) reported 23 minutes ago

  @hideacorp Once again @YahtzeeCroshaw was right. He predicted the trend of people wanting to play “cozy” games. And sure enough, after Angry Birds and Fruit Ninja, after Candy Crush and Pokémon GO, we come to the decidedly low-stakes and slow-tempo of Cats and Soup.

• 
  ice jj fish (@jessicashcarti) reported 25 minutes ago

  candy crush is the reason i have issues

• 
  🌸✨pat-patricia-trish🌿🍄 (@patriciagarrod2) reported 28 minutes ago from City Centre, Manitoba

  What's up with @CandyCrushSaga ?!?! It can't retrieve my progress!?!? I was over 7000 levels in!!! Please fix this! #Fixit #candycrush

• 
  VechainNode Ⓥ (@VechainNode) reported 29 minutes ago

  @CandyCrushSaga The all stars portion at the top of the events screen is not showing or loading at all. Is this a known issue or how can this be fixed? Thank you.

• 
  Mike Mullis - Next Level Gaming (@NLGMullis) reported 29 minutes ago

  @ostx78 @stubzzgaming @SeasonedGaming Honestly COD is not their mobile focus. They see that sweet sweet Candy Crush money and remember how they got Minecraft under their umbrella and the money that makes them. Maybe they fix Diablo mobile too. LOL

• 
  Smokey (@SmokeyOYK) reported 29 minutes ago

  @CandyCrushSaga @noellethoughts why ur servers down blud

• 
  Splavid Ganderbar (@SplavidG) reported 34 minutes ago

  @tcTekk_ @RavenSoftware @InfinityWard People that still play this game at this point are nothing but CoD shills. It’s like candy crush with guns with how predatory they are with selling blueprints for broken guns and just rotating broken metas every couple months.

• 
  Steven Theisen (@stheisen21) reported 35 minutes ago

  Pretty sure the Miami cameraman is playing candy crush while he’s working cuz how can you be this bad?

• 
  Trisha Astin (@AstinTrisha) reported 36 minutes ago

  @strangerous10 Playing candy crush.?? Put your phones away, you are supposed to be working for Australia.

• 
  Ash (@ashley_alfreda1) reported 43 minutes ago

  @CandyCrushSaga fix it 😑 that’s glitch!

• 
  Holly (@HollyW8523) reported 44 minutes ago

  @CandyCrushSaga i'm on level 832 and i needed to realise the gummi dragon and it didn't appear at all in all of the 27 moves, ive even taken some screenshots to prove it. Can you fix this please? Or give me a life to make up for it?

• 
  iPeetaBred (@iPeetaBred) reported 53 minutes ago

  I don’t care if you’re working as a caregiver, don’t scroll Facebook, Instagram Reels, or play a candy crush knockoff DURING a movie at the theaters. Didn’t even turn down phone brightness. #noCourtesy #antMan

• 
  Viral Vinnie (@viralvinnie) reported 55 minutes ago

  @thatoldgamerguy Unde4stand I'm in the minority but for me "losing" Spyro, Crash, Tony Hawk, Overwatch, Diablo, Candy Crush, waaay more impactful than one single IP even it COD I'm ok with acquisitions but not this arms race to gobble up everyone from last few years, need some form of 3rd party

• 
  Keep the zero (@StevieGaultPal) reported 56 minutes ago

  @B4ZZ_B0W5K1 @Rjeffrey1872 Not saying he deserves the sack, but I'm no really sure what issues would lead to a need to play candy crush sitting in traffic. It's sheer stupidity from the guy.

• 
  Terminé Bonsoir (@DeesseKay) reported 56 minutes ago

  @CandyCrushSaga Nobody’s helping me with my password problem despite my emails Rip the app on my phone.

• 
  Azeez Idowu (@idcabasah) reported 58 minutes ago

  @real_mercyeke @CandyCrushSaga Am on level 12177 and no crash nothing playing very well

• 
  Josh (@Josh47317281) reported 59 minutes ago

  @InfinityWard Your game is broken. Rather play candy crush

• 
  Mel UG (@eagleeye_Pam) reported 1 hour ago

  @real_mercyeke @CandyCrushSaga Money is not the solution to every problem.

• 
  bewafa (@midudududududu) reported 1 hour ago

  @CandyCrushSaga Logging in any account with apple, facebook or email shows connection error. I am in level 3632 but the log in works with other devices with email and that

• 
  𝕧𝕖𝕟𝕖𝕥𝕚𝕒𝕟𝕤𝕡𝕣𝕚𝕟𝕘 (@venetianspring) reported 1 hour ago

  Candy Crush not loading in Facebook.😭 I get a white page. No explanation. No error message. @CandyCrushSaga

• 
  Sturm Novahl (@The_Sturmfront) reported 1 hour ago

  @mazamuchati @GrimDeath86 @XboxGamePass like I said, if you're having THAT much trouble you probably are better off playing Candy Crush or something

• 
  Tofunmi (@Tofunmi79410228) reported 1 hour ago

  @CandyCrushSaga l just got a new phone and l want to get back my candy crush account. The problem now is that l can't remember my password and l have been trying reset password since but l have not gotten any mail from you guys. Please l need to retrieve my account.