Sparklight service status: outage reports and connection issues
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Full Outage Map
Sparklight, formerly Cable One, is an American cable service provider that offers high speed Internet, cable television, and telephone service. Sparklight mostly serves smaller communities with more than 650,000 customers in 19 states.
Problems in the last 24 hours
The graph below depicts the number of Sparklight reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sparklight. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sparklight users through our website.
- Internet (56%)
- TV (15%)
- Wi-fi (12%)
- Total Blackout (10%)
- E-mail (4%)
- Phone (2%)
Live Outage Map
The most recent Sparklight outage reports came from the following cities: Indianapolis, Chicago, Ada, Jackson, Sullivan, Phoenix, Minneapolis, Meridian, Township of Evan, Prescott Valley, Seattle, San Antonio, Dallas, Memphis, and Choctaw.
| City | Problem Type | Report Time |
|---|---|---|
 Indianapolis
|
Internet | 13 hours ago |
|
Chicago
|
Internet | 2 days ago |
|
Ada
|
Total Blackout | 2 days ago |
|
Jackson
|
Total Blackout | 2 days ago |
|
Sullivan
|
Internet | 2 days ago |
|
Phoenix
|
Internet | 2 days ago |
Full Outage Map
Community Discussion
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Sparklight Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Foreman (@KingIsComing247) reportedHey @sparklightcares, you do realize that this outage that’s happening in and around Kingsville, Texas is probably affecting people being able to watch NFL football today right? Because some people use streaming services to watch their TV.
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John B. Manos (@jbmanos) reported@sparklightcares Glad to see the report online. Service failed at 10:48 AM CST. Still out as of now at 7:53PM. Hope they get it fixed soon!
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Petra Sando, 'Jane of all Trades'🙂 (@PetrasFreeMuse) reported@Techpressionews @sparklightcares Thank you! Yep, it was back up in the morning, thankfully. I appreciate your support and kind words! 🫶
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mystic_echo (@mystic_echo117) reported@sparklightcares Yall need to fix yalls **** before someone sues you, fix Mooringsport Rd like right now
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Crypto Don💵🔥 (@ParlayPrezzy) reported@sparklightcares The outage check option was not accurate
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Michael Bradley 🇺🇸 (@michaelBfromAZ) reported@sparklightcares Thanks for the heads up. My security system is down. No notifications. Nothing about outages on your app.
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Petra Sando, 'Jane of all Trades'🙂 (@PetrasFreeMuse) reported@Techpressionews @sparklightcares Thank you! Yep, it was back up in the morning, thankfully. I appreciate your support and kind words! 🫶
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Joey Bag of Donuts (@JoeyB17483107) reported@sparklightcares Really? Bluffton SunCity 3 of us in a row all went out 9:25pm TUESDAY NITE! NO ONE IS COMING UNTIL SAT 3/21 TOMORROW! IT WOULDNT BE ESCALATED AS it was decided it wasnt an outage! I do medical transcribing from home for another state! UNACCEPTABLE TIME TO MOVE ON
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Banderwockey (@Banderwockey) reported@sparklightcares the recent problem might seem to be fixed but ill always wonder why with gigabit service ill never get more than 100 meg upload... when using a vpn itll push 500meg and i get it understand my system is very old and it might not be able to handle more than 500...
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Petra Sando, 'Jane of all Trades'🙂 (@PetrasFreeMuse) reported@Techpressionews @sparklightcares Thank you! Yep, it was back up in the morning, thankfully. I appreciate your support and kind words! 🫶
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Banderwockey (@Banderwockey) reported@sparklightcares planned maintence just means ur out of **** for a while
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Oma Hendrina 🇺🇲 (@HendrinaBrink) reported@sparklightcares I paid a guy $20 to put it back together so my dogs don't get out. Yes, I HAD TO PAY TO FIX YOUR INSTALLERS DAMAGE. GOODBYE!!!
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Melissa (@SuspndedAgain1) reported@sparklightcares Today I punched in "1333", just to see what would happen. Looka! CH. 1333 is still labeled as The Weather Channel, but it is Fox Weather! 🎉 Too bad a real person isn't monitoring this page because this would've been taken care of in 1 minute, 2 days ago. 🙄 #SparklightDoesntCare
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Brandon Minto (@bminto25) reported@sparklightcares is by far the worst internet I’ve ever had to deal with. I would do anything for a better internet company to be in my area
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Tony Alba (@Anthony43041394) reported1/2 - More broken promises from @sparklightcares. Clearly, it doesn’t. They have promised to look into our issue and call us to resolve our issues. I received no call as promised, no voicemail as promised and no call to our alternate number as promised.
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Banderwockey (@Banderwockey) reported@sparklightcares its always DAYS before any help can be provided... and honestly its either the equipment you provide to lowly customers or the infrastructure you will never has failed but thats all we want... the newest tech and admission when its its out of ur control
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**** Ferguson (@TurdPhurguson) reported@sparklightcares your tech support is slower that steam off of ****.
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Sooners Jared (@SoonersJared) reported@sparklightcares fix your dog sh*t internet
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Macs imillian⚜️ (@BooBitch1973) reported@sparklightcares Just a bunch of lies NEVER ADMIT TO AN OUTAGE the company line Useless Corporations get to do this CUZ WE VOTE for no regulation, tax breaks for these massive corporations - this admin cut the Consumer Protection Agency so we have NO RECOURSE They can do what they want
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Erin Nichole (@erinnicholeh) reported@sparklightcares Nah, y’all just lost a customer after speaking with your associate 👌🏼
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GenericOaf (@generic_oaf) reported@sparklightcares Doesn’t matter if our service is still down in McCall
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William C. Schneider (@Creed__Thots) reported@sparklightcares I’m just curious how (1) it is still down after this long, and (2) how you weren’t alerted to an outage until 10:00 am when service cut out shortly after 11:00 PM. No real updates, no ETA on restoration. I wonder how fast Frontier or Comcast could have me back online?
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popular and alone (@gfdgf45009986) reported@sparklightcares Is there an update? When you call the number the agents dont even have a time frame. Makes it seem like you guys dont know how to resolve an issue.
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JBLinSC (@bowline_knot) reported@sparklightcares We lost internet yesterday and were told a tech would be at the house today. Now the schedule says Mar 16. How can that be? I'll be without service for a week?
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Marky Munster (@MarkyMunster) reported@sparklightcares is Rupert idaho having an outage?
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MajorVex (@MJRVex) reported@sparklightcares I've never rec'd paper bills (as I stated above).
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Nurfless (@Nurfless) reported@sparklightcares Can you help my local office do their job? All I want for Christmas is main line service.
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Nancy Criscolo (@CriscoloNa1987) reported@sparklightcares Zero response from this. I hope others see this post. Horrible customer service.
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Petra Sando, 'Jane of all Trades'🙂 (@PetrasFreeMuse) reported@Techpressionews @sparklightcares Thank you! Yep, it was back up in the morning, thankfully. I appreciate your support and kind words! 🫶
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Banderwockey (@Banderwockey) reported@sparklightcares worst internet company ever cant wait for the fiber to go live im seriously close to going starlink im tired of paying for ****